Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful location and views
Good food options
Cons:
Noise and cleanliness issues
Staff stress during peak times

Categories

Cleanliness
6.4
Concerns about noise and broken facilities impacted the cleanliness perception.
Service
7.9
Most reviews mentioned polite staff, but some stress observed during busy times.
Location
8.4
Positive comments regarding proximity to attractions and beach.
Room Quality
6.4
Reports of poor sound insulation and broken door affected overall room satisfaction.
Amenities
7.9
Great pool and beautiful beach, but challenges with towel exchange limited enjoyment.
Value for Money
6.9
Mixed feelings about the overall experience versus costs.
Food and Beverage
7.9
Generally praised for variety and taste, with multiple positive mentions.
Overall Experience
7.4
Enjoyable stays for the most part, albeit with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:10

Property Description

Experience a blissful retreat at Bougainville Bay Hotel, where paradise meets luxury along the stunning coastline of Sarandë.

Spa and Recreation
Indulge in self-care at our full-service spa, and enjoy year-round relaxation with both indoor and seasonal outdoor pools. Maintain your fitness routine in our well-equipped fitness center, ideal for refreshing your body and soul.

Dining Options
Savor exquisite regional cuisine at Dielleza or unwind with room service from one of our two bars/lounges, perfect for enjoying a drink after a day of exploration. A complimentary buffet breakfast sets the tone for a delightful day ahead.

Comfort and Connectivity
With 122 air-conditioned rooms featuring modern amenities like minibars and flat-screen TVs, your comfort is our priority. Stay connected to the world with complimentary Wi-Fi and enjoy a worry-free stay with our 24-hour front desk and concierge services.

Don’t miss out on this unforgettable experience; book your stay at Bougainville Bay Hotel today!

Important information:

  • The seasonal pool will be open from June 01 to September 30.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 76 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.9
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 7.4
C
Chidera Joy • couple • gb
1
We were told infinity pool was open,we got there and it was closed .Elevator was crap ,Location terrible .Only good thin
Pros:

Breakfast was okay

Cons:

Room had a terrible smell ,the pictures on booking are very misleading and a lie

2026-06-13 • via Nuitee
E
Erzsó • extended_group • hu
9
2026-06-13 • via Nuitee
G
Gina • extended_group • gb
1
This hotel does not meet the standards expected of a 5-star property. The rooftop pool was advertised at the time of boo
2026-06-12 • via Nuitee
A
Alexandre • couple • fr
6
Hôtel avec du potentiel notamment pour le prix mais ne pas pouvoir accéder à toutes les infrastructures de l’hôtel était
Pros:

L’hôtel était très bien placé et beau le personnel très sympa

Cons:

Un des restaurant qui est également le plus beau était fermé ainsi que le bar et la piscine sur le rooftop.
Ce qui fait que nous avons payé pour ne pas pouvoir accéder au meilleur restaurant, au meilleur bar et la meilleure piscine de l’hôtel cela fait beaucoup.

2026-06-11 • via Nuitee
G
Grzegorz • family_with_children • pl
10
Pros:

Super lokalizacja blisko plaży, promenady.

2026-06-11 • via Nuitee
Z
Zakaria • family_with_children • fr
10
2026-06-11 • via Nuitee
C
Christine • couple • de
9
2026-06-11 • via Nuitee
S
Sephora • extended_group • fr
9
2026-06-10 • via Nuitee
L
Leah • couple • no
4
Fint hotell med gode fasiliteter, dårlig å løse problemer og svarer ikke på henvendelser på mail ved problemer. Rooftop
Pros:

Gode fasiliteter, fint hotell. Hadde suite i 4. etg, fint rom.

Cons:

Arbeid pågår, så er mye bråk over suitene fra tidlig på morgen til seint på ettermiddagen. Fikk «oppgradert» rom pga bråket, men ble da flyttet til et rom ved lobbyen som det var mye bråk fra hele natten. Rommet var ikke en oppgradering, og vi endte opp med å ikke sove de 2 siste nettene på hotellet grunnet mye bråk og lite hjelp fra de ansatte. Det nye rommet var heller ikke klart når vi kom, og det var en klump med noe gørr og hår på veggen. Når vi sjekket ut ble vi ble anklaget for å ha tatt vann fra minibaren, den ansatte sto nesten å kranglet med oss om det, før hun ringte vaskehjelpen som skulle fylt på og fikk bekreftet at vi ikke hadde tatt noe vann da det ikke var fylt opp. Ingen hyggelig tone fra ansatte når vi sjekket ut 2 dager før tiden fordi vi var misfornøyd med rommet.

2026-06-10 • via Nuitee
N
Nicolita • solo_traveller • it
9
2026-06-10 • via Nuitee
S
Salman • couple • gb
10
2026-06-09 • via Nuitee
M
Maria • solo_traveller • ma
10
2026-06-08 • via Nuitee
M
Malapet • couple • fr
10
2026-06-08 • via Nuitee
S
SACHIN • extended_group • gb
8
Overall it was good
Pros:

Design and interior

Cons:

Lifts were not convenient and we had to lift luggage to 1st floor. Confusing lift service for the two parts of the property.

2026-06-07 • via Nuitee
S
Shevan • couple • de
6
2026-06-07 • via Nuitee
I
Ingrid • solo_traveller • fr
6
Pros:

Nous avons passé un agréable séjour dans cet hôtel. Le personnel est sans aucun doute l'un des points forts de l'établissement : toujours souriant, professionnel et à l'écoute. Une mention particulière à Emmanuel, le réceptionniste, pour son accueil et sa disponibilité. Le personnel du petit-déjeuner mérite également d'être félicité pour sa gentillesse et son attention envers les clients.

La chambre avec vue sur la mer et la piscine était très agréable, le lit confortable et la propreté irréprochable grâce au travail remarquable des femmes de ménage.

Concernant le petit-déjeuner, il était correct et varié, mais ne correspondait pas totalement au niveau attendu d'un hôtel 5 étoiles.

Cons:

Notre principale déception concerne la piscine Rooftop, qui était fermée pour travaux alors qu'elle devait être réouverte depuis le 2 juin. Nous avions choisi cet hôtel en grande partie pour cet équipement. L'établissement a tout de même fait un geste commercial appréciable en nous offrant l'accès au spa, habituellement facturé 50 €. Malheureusement, là aussi, certains équipements n'étaient pas fonctionnels : le hammam était hors service et plusieurs douches ne fonctionnaient pas.

Au final, malgré la qualité du personnel et le confort de la chambre, les prestations proposées ne correspondent pas, selon nous, au standing d'un hôtel 5 étoiles. Nous lui attribuerions davantage une classification de 3 étoiles.

2026-06-07 • via Nuitee
M
Marcel • solo_traveller • gb
1
Cons:

I stayed at this hotel expecting a true 5-star experience, but unfortunately it did not live up to that standard. While the hotel was generally clean and the housekeeping was satisfactory, the overall condition, atmosphere, and facilities felt more like an average hotel rather than a luxury 5-star property.

The rooms and common areas lacked the quality, attention to detail, and premium feel that I would expect from a hotel of this rating. For the price and reputation, I expected a much higher standard.

The one aspect that stood out positively was the staff. Everyone I interacted with was friendly, professional, and helpful throughout my stay. They did their best to provide good service and made me feel welcome.

Overall, the staff deserve praise, but the hotel itself needs significant improvements before it can genuinely be considered a 5-star experience.

2026-06-07 • via Nuitee
R
Rukiye • couple • de
5
Schöne Lage
Pros:

Das Meer und die putzleute

Cons:

Zu durcheinander man weiss nicht wo was ist

2026-06-07 • via Nuitee
F
Fredrik • couple • no
7
2026-06-06 • via Nuitee
P
Pascal • solo_traveller • fr
5
Bel établussement mais prestations insuffisantes.
Pros:

L'emplacement, la piscine.

Cons:

Les ascenseurs (2 tout petits pour tout l'hôtel, à partager avec le personnel et les matériaux).
Pas de wifi (sans internet).

2026-06-05 • via Nuitee