Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Tasty breakfast
Cozy rooms
Good cafe
Cons:
Poor cleanliness
Some missing amenities
Location far from city center

Categories

Cleanliness
7
Complaints about towels smelling musty and issues with the bathroom hygiene.
Service
10
Staff described as hospitable and helpful in multiple reviews.
Location
8.5
Some reviews indicate it is far from the city center.
Room Quality
9
Generally described as cozy and equipped with necessary amenities, but some issues noted.
Amenities
9
Amenities provided are decent but some items were missing or broken.
Value for Money
9
Good value in some areas, but several negative points mentioned affect this score.
Food and Beverage
10
Breakfast and café highly praised for quality and variety.
Overall Experience
9.5
Mostly positive experiences, overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:47

Property Description

Convenient Location
Victoria Hotel, just a 10-minute walk from Oral Shopping Mall, offers comfortable accommodations with free WiFi access.

Amenities and Services
Enjoy a TV, air conditioning, and wardrobe in each room, along with a private bathroom equipped with complimentary toiletries. Benefit from a shuttle service, a 24-hour front desk, and proximity to Astana Shopping Centre and Vinograd Restaurant.

Nearby Attractions
Explore the area with ease - a swimming pool is a short walk away, Uralsk Train Station is 9 km from the hotel, the bus station is a 5-minute drive, and Uralsk Airport is just 20 minutes away.

Book your stay at Victoria Hotel now for a pleasant and convenient experience.

Important information:

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property., Please note that this property does not provide a visa support.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KZT 300 per day.

Location

Guest Reviews

9
Based on 128 reviews
Cleanliness: 7
Service: 10
Location: 8.5
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.5
A
Alimzhan • solo_traveller • kz
8
2026-06-16 • via Nuitee
Зауреш • solo_traveller • kz
10
Pros:

Отличное обслуживание. Персонал внимательный, вежливый. Отдельное спасибо за завтраки. Вкусные, порции большие. По желанию могут принести завтрак в номер. Я улетала рано утром и мне приготовили боксы с завтраком с собой - это очень продумано и приятно. Расположение гостиницы хорошее. Центральный парк президента рядом. Торговые Дома и центры тоже в шаговой доступности.
Мне, как командировочному человеку, документы приготовили быстро и правильно.
Полотенца, тапочки, зубные принадлежности меняют каждый день. Чай, кофе, воду питьевую обновляют тоже каждый день.
Спасибо всем сотрудникам гостиницы 👍🥰
.

2026-06-14 • via Nuitee
Бакытгуль • family_with_children • kz
10
2026-06-13 • via Nuitee
Бакытгуль • family_with_children • kz
10
2026-06-13 • via Nuitee
Рус Д • solo_traveller • kz
9
2026-06-12 • via Nuitee
I
Igor • couple • kz
10
2026-06-09 • via Nuitee
Бахытжан • couple • kz
9
2026-06-08 • via Nuitee
Наталья • couple • kz
5
2026-06-03 • via Nuitee
Дәулетбаева • solo_traveller • kz
10
Pros:

Қызылордадан Оралға 2 күнге іссапарға келіп, "Виктория" қонақүйіне тоқтадым. Персонал өте сыпайы, келушілерге ізетті, қызмет көрсетулері мен тазалығы жоғары деңгейде. Оралға тағы келіп жатсам, "Виктория" қонақүйіне тоқтайтыныма сенімдімін!

2026-05-30 • via Nuitee
V
Vladimir • solo_traveller • ru
10
Pros:

Персонал. Локация. Завтраки в кофейне и сам кофе от Coffee Matters - супер. Тихо, уютно

Cons:

Конкретно в моём номере была немного "усталая" мебель

2026-05-26 • via Nuitee
O
OlegRizaev • solo_traveller • ru
10
Pros:

Amazing breakfast for the town Oral

2026-05-21 • via Nuitee
M
Maxim • couple • kz
9
Pros:

Хорошая кофейня.

2026-05-17 • via Nuitee
M
Maxim • solo_traveller • kz
9
2026-05-17 • via Nuitee
Виктор • solo_traveller • kz
9
2026-05-09 • via Nuitee
A
Artem • couple • kz
10
Все прекрасно!
2026-05-08 • via Nuitee
Александр • family_with_children • ru
10
Pros:

Всё великолепно, месторасположение, чистота в номере, отдельно-завтрак! Просто шикарный!

2026-05-02 • via Nuitee
D
Dina • family_with_children • kz
9
Cons:

Был громкий стук, словно черепицу вырвало

2026-04-29 • via Nuitee
M
MARTIN • solo_traveller • si
7
good enaugh
Pros:

all ok

2026-04-27 • via Nuitee
Мухтар • solo_traveller • kz
8
2026-04-26 • via Nuitee
M
Marzhan • couple • kz
8
2026-04-26 • via Nuitee