Courtyard by Marriott Kansas City Downtown/Convention Center

Hotels
•
Courtyard by Marriott
8.8 (323 reviews)
1535 Baltimore , Kansas City , US
+1 816-221-7400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Parking issues
No restaurant open
Safety concerns

Categories

Cleanliness
8.66
Clean rooms mentioned positively in several reviews.
Service
9.33
Hands down, the best service you can ask for at a hotel!!
Location
9.17
Great location close to T-Mobile center and other attractions.
Room Quality
8.82
Bed was comfortable with many pillows, but bedding quality was just okay.
Amenities
8.55
Pool quality and restaurant availability were lacking.
Value for Money
8.71
Some concerns with pricing and parking fees.
Food and Beverage
7.86
Restaurant was not open during the stay.
Overall Experience
9.33
Many guests indicated they had a great stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:25

Property Description

Luxurious Accommodation
Courtyard by Marriott Kansas City Downtown/Convention Center offers a 3-star stay just steps away from Sprint Center. Enjoy air-conditioned rooms, a fitness center, and a delicious restaurant on-site.

Convenient Amenities
Relax in the indoor pool, grab a drink at the bar, or utilize the 24-hour front desk for all your needs. The hotel also features private parking, a shared lounge, and a snack bar for quick bites.

Prime Location
Situated near major attractions like Kansas City Convention Center and Union Station, this hotel is perfect for both leisure and business travelers. Book your stay now and experience the best of Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

8.8
Based on 323 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.17
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 7.86
Overall Experience: 9.33
C
Corey • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Rachel • extended_group • us
3
If your using a 3rd party reservation site you should treat those reservations with as much priority as anyone else’s an
Pros:

I liked the property, it was a clean room. Very comfortable! But overall disappointed that i reserved a king suite and paid upfront months ago. Just to get there and have them say they didn’t have any king suites available and got bumped to a double room. This is the 2nd time that it’s happened through booking.com.

2026-09-11 • via Nuitee
A
Aryn • couple • us
8
Overall, I enjoyed my stay. Staff was friendly and helpful. I was pleased with the gym facilities.
Pros:

Location was great, staff was friendly and helpful. Hotel was clean. The gym and pool were great!

Cons:

Parking garage was a little tight in parking our truck and it was expensive to park.

2026-09-10 • via Nuitee
T
TONY • extended_group • gb
10
2026-09-07 • via Nuitee
H
Hernández G. • solo_traveller • mx
10
Pros:

Habitación excelente, limpio, amplio, personal amable

Cons:

Todo bien

2026-09-02 • via Nuitee
T
Tilischa • extended_group • us
8
Great stay!
Pros:

Clean and quiet

Cons:

Wish the pool water was warmer.

2026-08-31 • via Nuitee
A
Ana María • couple • us
7
2026-07-13 • via Nuitee
J
Juan Pablo • family_with_children • ec
10
Excelente hotel y ubicación perfecta
Pros:

Excelente atención, instalaciones y ubicación perfecta en el Downtown de Kansas City.

Cons:

Todo bien

2026-06-23 • via Nuitee
L
loprete • couple • ar
10
Lo único es que no me limpiaron el cuarto y no me cambiaron las toallas
Pros:

Hermosa

Cons:

Todo bien

2026-06-20 • via Nuitee
E
Eric • extended_group • us
10
A great experience!
Pros:

The cleanliness of the lobby, hallways, and rooms.

Cons:

Free parking is always the best but I get some hotels don't offer that.

2026-06-18 • via Nuitee
L
Leslie • family_with_children • us
8
Pros:

For as nice as the hotel was the breakfast was terrible. Despite the food being on warmers the food was cold and there was no waffle maker! That's a staple for a hotel breakfast.

Cons:

Had to pay $35 a night to park

2026-06-16 • via Nuitee
O
Omar • couple • us
10
2026-05-31 • via Nuitee
L
Lisa • couple • us
10
My stay was phenomenal I will definitely be back; the food, staff, cleanliness, and overall experience were all amazing,
Pros:

I loved how convenient the location was especially being so close to the T-Mobile Center, since I was there for a concert. The staff was incredibly friendly from check-in to check-out, which made the experience even better. The food was amazing, and I appreciated how close the property was to great restaurants. Everything was clean, comfortable, and well-maintained. Overall, it truly felt like a 10-star experience.

Cons:

The property was very clean, and the parking was easy and convenient. The staff and people were all welcoming and kind, and I felt safe throughout my entire stay.

2026-04-14 • via Nuitee
E
Ezell • couple • us
10
2026-04-10 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Zack at check-in was super helpful and friendly. A definite asset to your company. Breakfast was delicious. Will definitely stay at this property again.

2026-04-06 • via Nuitee
5
516basild • Business
4
Don't Stay Here!!!!!!!!
Pros:

Don't stay here. Not worth it. I paid full price (over $200) for a one bedroom, king sized bed. The room are mediocre at best. AT BEST. They don't even give you a bottle of water. Seriously???? They couldn't be bothered to give you a bloody bottle of water at over $200 a night for a room? The front desk couldn't care less about it all either.

Go to Drury Inn or some other chain who cares. The hotel staff here clearly does not.

2026-03-27 • via Tripadvisor
S
Sean • family_with_children • us
1
Pros:

Somewhat close to the event our group was attending.

Cons:

We heard the cars racing, honking, radios, motorcycles racing as if there weren't any windows in room 602.
Thermostat is at a set temp so you have to drop or raise the temperature on the unit in the wall to override the thermostat. Could not get the room cooled down.
The shower started dripping and hitting the metal floor plate at 3 a.m. Nobody had taken a shower yet. It was so loud.
The charging port on the left side if the bed didn't work which I caught at 4 a.m., 2 hours before we had to get up and drive to Wichita for a company event. We would have missed that event.
Our group felt confident in choosing this hotel, but unfortunately we won't be returning.

2026-03-22 • via Nuitee
C
Carla • family_with_children • us
10
Pros:

Clean room, very close to the T-Mobile Center walking distance. Nice people. Great service.

2026-03-19 • via Nuitee
O
Otudeko • solo_traveller • us
9
2026-03-17 • via Nuitee
A
Ashley • family_with_children • us
9
2026-03-10 • via Nuitee