Ruka Lobos

Hotels
8.9 (71 reviews)
Punta de Lobos , Pichilemu , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Beautiful, tranquil surroundings
Comfortable, spacious and clean suites
Attentive staff (Sofía frequently praised)
Private hot tub/tinaja as a relaxing amenity
Impeccable rooms mentioned by multiple guests
Quiet and ideal for relaxation/escapes
Cons:
Extra charge for hot tub despite listings showing it included
Stained sheets reported and occasional unclean tinaja water
Poor or unclear communication about hot tub heating/charges
Access road difficult and property maintenance issues (holes)
Small kitchen, no oven, and terrace grill in bad condition
Shower/water pressure and some maintenance defects (window frame)

Categories

Cleanliness
8.2
Generally described as clean and 'impecable' in several reviews, but multiple issues reported (stained sheets, tinaja water questioned, shower/water pressure problems and some maintenance-related cleanliness concerns).
Service
9.9
Consistently praised staff (especially Sofía) as attentive, amable and helpful; only occasional communication lapses about hot tub heating/additional costs, but overall service is a standout positive.
Location
9.1
Highly valued for tranquility, natural surroundings and peaceful setting. Some guests noted difficult access (complex road, holes) and one obstructed view compared to listing photos.
Room Quality
9.4
Suites described as very comfortable, spacious, bright and with good bathrooms; some maintenance/details lacking (window frame defect, small kitchen, shower button issue) but overall room quality is strong.
Amenities
8.8
Hot tub/tinaja is a frequently mentioned highlight and relaxing feature, but issues include additional charge for use, occasional water cleanliness concerns, poor terrace grill condition, no oven and missing toiletries in some cases.
Value for Money
7.3
Several guests felt let down by extra charges for the tinaja (despite booking showing it), discrepancies between photos and reality, and access/maintenance issues — reducing perceived value.
Food and Beverage
8.9
Not mentioned in reviews; assigned target overall rating. 'Standard quality for this hotel tier' as no explicit feedback was provided.
Overall Experience
9.6
Majority of reviews describe a very pleasant, relaxing and recommendable stay with beautiful surroundings and excellent service; a few operational/value issues tempered perfection but overall experience remains highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:15

Property Description

Luxurious Wooden Outdoor Hot Tubs

Indulge in relaxation with our private wooden outdoor hot tubs in every room, offering a serene view of the yard.

Modern Amenities

Enjoy the convenience of flat-screen TVs and private bathrooms in all our rooms, ensuring a comfortable stay.

Convenient Location

Located just 1.5 km from Punta de Lobos, Ruka Lobos offers the perfect blend of tranquility and accessibility.

Book your stay at Ruka Lobos now to experience luxury and comfort in Pichilemu.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 71 reviews
Cleanliness: 8.2
Service: 9.9
Location: 9.1
Room Quality: 9.4
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.9
Overall Experience: 9.6
J
Javiera • couple • cl
10
Tranquilidad
Pros:

Todo

2026-08-17 • via Nuitee
P
Paula • couple • cl
7
Relajante
Pros:

Cabaña genial para descansar , contaba con lo necesario

Cons:

La tinaja se debe pagar aparte y deberían indicar eso en la descripción , la tinaja parecía estar con el agua sucia y al igual que las sábanas y cobertor deberían estar en mejor estado

2026-08-13 • via Nuitee
F
Felipe • family_with_children • cl
8
Buen lugar pero le falta mantenimiento
Pros:

Bonita cabaña. Buena atención del personal

Cons:

Falta mantencion a la cabaña. Parte ddl marco de la ventana estaba defectuoso. El hot tub filtraba agua y lamentablemente usarlo tiene un costo adicional.

2026-07-22 • via Nuitee
G
Germán • couple • cl
9
Experiencia muy grata, Muy buena estancia y desconexión, Hermoso lugar, limpio y excelente atención
Pros:

La suite muy comfortable, muy espaciosa, limpia y luminosa. Los baños amplios y limpios, con diferencia de baños : Uno sólo para ducha (muy espacioso lo cual se agradece); y el otro como baño propiamente tal, el cual además tenía el inodoro para los hombres aparte del WC Muy buen detalle!. El hot tube que es por cada una de las suite. Sofía la encargada siempre muy atenta, amable y con muy buena disposición para resolver dudas y requerimientos. En general un lugar muy lindo y traquilo para desconectarse y rodeados de naturaleza.

Cons:

El punto debil es el tamaño diminuto de la cocina y que no había horno (sólo microndas) y detalles : La regadera de la ducha "grande" había que mantener presionado el botón de cambio para que funcionara; y la parrilla de nuestra terraza se encontraba en muy mal estado, y como que no se condecía con el tipo alojamiento, creo que debió haber sido algo mucho mejor para el nivel.

2026-07-14 • via Nuitee
J
Jonatann • solo_traveller • cl
10
2026-07-07 • via Nuitee
P
Paula • couple • cl
10
Un lugar mágico ideal para parejas y relajo
Pros:

Todo! El lugar es maravilloso. Cómodo,
Limpio, precioso y el entorno perfecto para relajarte

Cons:

Todo espectacular

2026-07-06 • via Nuitee
F
Fernanda • family_with_children • cl
10
Pros:

Maravilloso todo

2026-07-04 • via Nuitee
K
KNUCKEY ZUÑIGA • couple • cl
10
Supe agradable todo, hermoso lugar .
Pros:

Hot tub

Cons:

Nada

2026-06-25 • via Nuitee
J
johanna • couple • cl
10
Pros:

La cabaña hermosa e impecable, la amabilidad de Sofia maravilloso. La tinaja resolvió todos mis problemas con un relajo exquisito. En resumen todo muy bien, ideal para una escapada y relajo necesario. 100% recomendado.

2026-06-25 • via Nuitee
J
Javier.aranda • solo_traveller • cl
7
Ojo con las sabanas
Pros:

La habitación y el hottube

Cons:

Comunicacion poco clara del host al momento de calentar el agua y las sábanas estaban manchadas

2026-06-11 • via Nuitee
N
Nicolas • solo_traveller • cl
5
2026-06-04 • via Nuitee
G
George • couple • cl
10
2026-05-28 • via Nuitee
I
Ignacio • solo_traveller • cl
4
2026-05-27 • via Nuitee
M
Muñoz Gálvez • solo_traveller • cl
8
Pros:

Buen espacio

Cons:

Falta que regulen la presión del agua, las duchas no funcionan en las mejores condiciones

2026-05-26 • via Nuitee
C
castillo quezada • couple • cl
10
2026-05-18 • via Nuitee
E
Eugenio R. • solo_traveller • cl
10
2026-05-05 • via Nuitee
M
Marco • couple • cl
8
Pros:

La tranquilidad del espacio

Cons:

El agua en la tinaja no parecía tan limpia

2026-05-03 • via Nuitee
J
jenny • couple • cl
10
2026-04-20 • via Nuitee
F
Florencia • couple • cl
10
2026-04-06 • via Nuitee
R
Raul • couple • cl
8
buena
Pros:

la tranquilidad.

Cons:

artículos de ducha (shampoo,jabon y acondicionador).

2026-04-02 • via Nuitee