Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Delicious food
Cons:
Poor communication due to language barriers
Cannot swim in the sea

Categories

Cleanliness
8.24
Queues at checkout may indicate some cleanliness or management issues.
Service
9.21
Staff were friendly and helpful, though some language barriers existed.
Location
8.75
Standard quality for this hotel tier.
Room Quality
8.7
Normal room condition as per feedback.
Amenities
9.23
Excellent facilities for families and various activities.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
9.24
Food was delicious with a great variety.
Overall Experience
9.11
Very good overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:47

Property Description

Luxurious Accommodations

Experience elegance and comfort at Sofitel Sanya Leeman Resort. Each guest room is thoughtfully designed with a seating area, flat-screen TV, and some even offer stunning sea views from the terrace.

Recreational Facilities

Stay active during your stay with our tennis court and fitness centre, perfect for those looking to maintain their workout routine or have some fun. After a day of exploring Sanya, unwind and relax at our on-site restaurant serving delicious Chinese cuisine.

Sustainability Initiatives

At Sofitel Sanya Leeman Resort, we are committed to sustainability by reducing single-use plastics in our toiletries, ensuring a greener environment for all our guests to enjoy.

Book now for an unforgettable stay at Sofitel Sanya Leeman Resort, where luxury meets sustainability.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Location

Guest Reviews

Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.11
M
Maksim • family_with_children • ru
9
Pros:

Неплохая территория, тихий кондиционер в номерах

Cons:

Только один человек на ресепшене разговаривал на английском языке, остальной персонал знает только китайский, немного уставшие уже корпуса. Самый главный минус - невозможность купаться в море, отели не хотят заморачиваться безопасностью, поэтому просто запрещают купаться

2026-08-28 • via Nuitee
T
Thierry • couple • fr
9
Pros:

Personnel très serviable
Propreté des lieux
Restaurants très bons
Beau parc et belles piscines

Cons:

Baignade dans la mer interdite

2026-08-27 • via Nuitee
K
krcmarevic • couple • ch
9
2026-05-31 • via Nuitee
R
Rania • couple • ma
10
2026-04-24 • via Nuitee
L
Lola • family_with_children • tw
10
Pros:

飯店優雅且法式好特別，好喜歡，且享受陽光與法式風情的旅館，超棒的~~

Cons:

無

2026-04-09 • via Nuitee
A
Antonina • family_with_children • ru
10
Ideal for families with children. This is our fourth stay at this hotel, and this year the rooms are noticeably outdated
Pros:

Very large, beautiful, well-maintained area, lots of swimming pools, great children's playroom!

Cons:

rooms need renovation

2026-03-27 • via Nuitee
A
Abduvokhid • extended_group • uz
10
2026-01-29 • via Nuitee
A
Abduvokhid • extended_group • uz
10
2026-01-29 • via Nuitee
M
Marina • family_with_children • ru
8
good hotel, lacking staff support for 5 stars
Pros:

overall territory, choice of food, entertainment program

Cons:

Noone at reception speaks English, which makes it very difficult to check in and to ask for anything (baby potty) during the stay. most probably none will understand and fulfill the need. The guards at the beach side are extremely rude, making Noice next to a sleeping child, forbidding to go to the sea , being extremely rude

2026-01-12 • via Nuitee
M
Marina • solo_traveller • ru
9
Очень хорошее впечатление от отеля!
Pros:

Очень приятный отель, территория большая, везде красиво,нормальный номер, еда отличная, много всяких разностей для детей, разнообразные бассейны

Cons:

Большие очереди на чек-ауте и незнание языков сотрудниками- сложно коммуницировать. Нельзя было купаться в море.

2025-12-29 • via Nuitee
A
annamaria • family_with_children • it
10
Pros:

Excellent hotel with outstanding facilities for families. The food was delicious and offered a great variety of options.
The staff were friendly and helpful, with a special mention to Bonnie, who took wonderful care of us throughout our stay.

Cons:

Everything was great

2025-11-13 • via Nuitee
M
Melisana • couple • za
10
2025-10-09 • via Nuitee
M
Mashhurbek • couple • uz
10
2025-07-18 • via Nuitee
M
Michał • family_with_children • pl
8
2025-07-02 • via Nuitee
S
Sarah • family with young children • nz
10
Wonderful Family Holiday
Pros:

Everything exceeded our expectations including activities provided for children, comfort of rooms, meticulous cleaning of rooms by Emily, wonderful personal service by Xiao Xue who informed us of hotel activities and events and a delicious and extensive buffet with Asian and western options. I particularly liked the quiet beach pool by the seaside.

Cons:

Nothing

2025-04-29 • via Nuitee
Z
Zhijuan • young couple • sg
8
Good service, accommodating staff and clean room
Pros:

Clean and breakfast was good

Cons:

Na

2025-01-05 • via Nuitee
X
Xiaru • family with young children • au
4
A disappointing stay
Pros:

I appreciated the cleanliness, well-maintained pools, variety of breakfast options

Cons:

The check-in process was inefficient, with long waits and unenthusiastic staff who seemed dismissive and uninterested. While a few employees were proactive in greeting guests, the overall service lacked warmth and attentiveness. The dining experience was even worse; at the noodle bar, staff gave half-hearted responses to questions about how to get food, leaving several guests visibly upset. This dismissive attitude created an unpleasant atmosphere. Despite the hotel’s potential, the lack of efficiency, care, and enthusiasm made it a regrettable experience. I would hesitate to stay here again.

2025-01-01 • via Nuitee
Y
Yılmaz • family with young children • cn
7
Nice hotel with comfort and kind staff
Pros:

Great location
Very good dinner buffet
Big pools
Nice gardens
Kind staff

Cons:

Only small area of pool warm
Our room was not very nice. Not good view
Impossible to swim in the sea

2024-12-16 • via Nuitee
M
M.hassan • family with young children • gb
10
Exceptional
Pros:

Amazing Hotel with the best facilities, manager Emily was very help full without her it wouldn't have been possible to enjoy our stay

2024-10-22 • via Nuitee
P
Paulo • young couple • cn
10
Superb service and facilities
Pros:

The room was superb, the pools are beautiful and the furniture is in excellent condition. Breakfast was excellent and the lounge access makes all the difference. Special thanks to the very friendly staff, in particular house keeping, who did a spotless job, and Mrs. Emily, who exceeded all expectations to make our stay unique and special. I am looking forward to returning soon.

Cons:

Only that I had to leave. The hotel was exceptional.

2024-10-13 • via Nuitee