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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Sauna
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Kid meals
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Public Bath
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Coffee Shop on site
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Novotel Suzhou Sip offers elegantly designed rooms with modern amenities, including flat-screen TVs, comfortable seating areas, and complimentary toiletries. Relax in style and comfort during your stay.
Wellness and Leisure Facilities
Indulge in relaxation at the hotel's spa center and sauna, perfect for unwinding after a day of exploring Suzhou. Stay active with a game of table tennis or explore the city with bike rentals available on-site.
Sustainable Practices
In line with environmental consciousness, Novotel Suzhou Sip is committed to reducing single-use plastics in their toiletries, ensuring a greener and more sustainable stay for environmentally conscious guests.
Experience luxury, relaxation, and sustainability at Novotel Suzhou Sip. Book your stay now for an unforgettable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are not allowed.
Location
Guest Reviews
Spacious room, indoor swimming pool, LRT station just outside lobby.
A bit far from city centre.
Very close to train station, in fact it is right next to the train station. You won't ger wet even when it is raining. Staff will helpful. Lake view has great view of 东方之门。Room clean, beds are comfy. Breakfast has varity of eastern abd western food. Robot delivers take away to your room.
No self-service laundry facilities.
The biggest problem is that because it is Spring, the hotel is not switch the AC on. Only air circulation at 24 degrees. Even the outside is cool, the window can
only be opened for a small gap so the room was still very hot. Staff was very helpful and move us to a suite which is not facing the afternoon sun plus has two big doors can be opened to let the cool air in. We lost our view but it is more important to be able to sleep.
Location, size of room
The location is perfect. Very comfortable hotel and great breakfast! Very happy with the pool as well! Very good choice for longer stays.
Hotel location was inside the show and everthing else was at walking distance.
Hotel location was inacurate on maps.
Clean, location is good if U attend some show/exhibition
I hope the breakfast can be different and not everyday almost the same.
Individual staff were wonderful, but others incredibly unprofessional, especially in the breakfast room when politely asked about information regarding dietary preferences. The location right next to the subway (exit 3) is perfect. The covered balcony was nice.
Some very unhelpful staff, making the stay unpleasant. A huge, but incredibly hard and uncomfortable bed. The television barely worked (it was grainy), there was nowhere to hang anything other than inside the cupboard. The weights in the fitness centre started from 5kg each, which is considerably more than average dumbbells - why not have smaller ones?
All good, but the INTERNET.
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