Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy at times

Categories

Cleanliness
7.6
Room wasn't properly cleaned when checked in; some guests noted the room smelled of smoke and had trash.
Service
9.1
Staff were very helpful and kind; commendations for specific staff members highlight excellent service.
Location
9.1
Hotel is centrally located in the heart of Hamra, making it convenient for accessing nearby shops and restaurants.
Room Quality
7.6
Some guests reported issues with room cleanliness and comfort, though upgraded rooms were appreciated.
Amenities
8.6
General amenities provided were acceptable; room service noted as good but not excellent.
Value for Money
8.1
Overall value reflects the pricing relative to the location and services provided.
Food and Beverage
8.6
Good breakfast and service, although specific details on food are limited.
Overall Experience
8.5
Most guests had a pleasant stay overall, citing location and helpful staff as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Modern Accommodation in Beirut
Gems Hotel in the heart of Beirut offers a modern stay with free WiFi and an on-site restaurant.

Comfortable Rooms with Amenities
Each room at Gems Hotel is equipped with a flat-screen TV, private bathroom, and cozy bath robes and slippers for your comfort.

Convenient Location
Located just 100 meters from Hamra Street, with Rafic Hariri Airport only 8 km away, Gems Hotel is the ideal choice for travelers visiting Beirut.

Book your stay at Gems Hotel now to experience a blend of modern comfort and convenience in Beirut.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Location

Guest Reviews

8.4
Based on 720 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
K
Kfoury • couple • lb
10
2026-10-12 • via Nuitee
K
Khachab • family_with_children • de
10
Ein wunderschöner Aufenthalt in einem sauberen Hotel mit einer top Lage und einem außergewöhnlich freundlichen und hilfs
Pros:

Das Hotel war wirklich hervorragend! Besonders begeistert waren wir vom freundlichen und hilfsbereiten Personal. Die Zimmer und das gesamte Hotel waren sehr sauber, und auch die Lage ist einfach top. Wenn man etwas benötigt, ist das Personal sofort zur Stelle und hilft direkt weiter. Man fühlt sich hier wirklich willkommen und gut aufgehoben.

Ein ganz besonderes Lob möchten wir an Hussein vom Empfang aussprechen. Er ist unglaublich freundlich, hilfsbereit und professionell. Er empfängt die Gäste mit einem Lächeln und ist jederzeit bereit zu helfen. Solche Mitarbeiter machen den Aufenthalt zu etwas ganz Besonderem. Vielen Dank an Hussein und das gesamte Team für den tollen Service!

Cons:

Es gab nichts auszusetzen. Wir waren rundum zufrieden.

2026-10-11 • via Nuitee
K
Kfoury • couple • lb
10
Pros:

Excellent location and very friendly staff. Specially on reception Hussein.

2026-10-11 • via Nuitee
M
Mahmoud • couple • eg
8
2026-10-09 • via Nuitee
D
Dina • couple • eg
8
Amazing and will be back again
Pros:

The stuff specifically at the receptionist

Cons:

The breakfast

2026-10-07 • via Nuitee
J
Jean Paul • couple • xx
8
Pros:

Location is good, restaurants nearby, we had also an upgrade.

2026-09-19 • via Nuitee
M
mai karram • solo_traveller • eg
10
2026-09-18 • via Nuitee
A
ali • couple • kw
10
Pros:

اشكر الأخ حسين على التعامل الراقي و الإحترافي و سرعة تسجيل الدخول

2026-09-16 • via Nuitee
W
Wissam • solo_traveller • lb
10
Feeling home
Pros:

Very comfortable, clean, relaxing, central, affordable and having very supportive staff team; all my regards and respects to Rayan, Layal, Yara, Huthafa & Hussein for their dedication.

Cons:

Everything was great

2026-09-15 • via Nuitee
M
Mousa • solo_traveller • iq
10
Pros:

حسين كان راءع بتشكرو ع خدمتو الحلوة و هوتيل ممتاز الصراحة

2026-09-15 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

The staff was incredibly helpful. Thank you Hossein for all of your assistance

Cons:

Nothing

2026-09-14 • via Nuitee
H
Hawra • couple • kw
9
I will book again for sure
Pros:

The cold AC, 24/7 electricity, location, staff, the mini kitchen
The room was very practical and big

Cons:

It could be more clean
The dust should be cleaned everyday
The mattress was sagging and not very comfortable

2026-09-13 • via Nuitee
نايف • couple • kw
10
اقامه ممتعة ورائعه في هذا الفندق المميز اولا واخيرا في الموظفين الرائعين
Pros:

اعجبني واسعدني وجود موظفين مثل حسين وريان وحذيفه وعبدالله
حقيقه رجال علي قدر المسئولية والحرص علي النزلاء لخدمتهم فوق ماتوقعت

Cons:

لاشي ابدا

2026-09-13 • via Nuitee
A
Amira • family_with_children • eg
9
Pros:

The place is clean, comfortable, and in a great location in Hamra. There are plenty of restaurants and places to eat nearby that stay open until late at night, which was very convenient.

It’s definitely great value for money. We were also kindly upgraded from a standard room to a suite, which made our stay even better.

Overall, a really pleasant experience and a place that truly deserves a visit. Highly recommended!

Special thanks to Hussein

2026-09-12 • via Nuitee
نايف • couple • kw
10
مميزه وجميله جدا ورائعه
Pros:

لم يعجبني فقط بل اثلج صدري وجود موظفين بهذا الرقي والتعامل والاحترام واخص بالذكر
حسين وريان وحذيفه وفعلا اعطاني انطباع رائع من اول دخولي للاستقبال

Cons:

لايوجد شي

2026-09-11 • via Nuitee
M
Mousa • solo_traveller • iq
9
2026-09-10 • via Nuitee
M
Mohammed • family_with_children • ng
8
It was ok , looking for more important
Pros:

Room , coolness, available water and light full time
Access into hotel is good 👍

Cons:

Way of cleaning and laundry services is not too ok
Need more improvement

Moreover charging of car park while as guest which supposed to be part of guest provision by the hotel but was chargeable, surprising....

2026-09-09 • via Nuitee
J
JT • solo_traveller • gb
8
Good choice for city break
Pros:

Really friendly welcoming and helpful staff. Liked the location- on a quiet street next to the shops and cafes on Hamra Street. Breakfast was good value. Comfortable rooms

Cons:

Bathroom would benefit from a deep clean, shower equipment needs renewing.

2026-09-09 • via Nuitee
A
Ahmad • solo_traveller • jo
8
2026-09-08 • via Nuitee
K
Kfoury • couple • lb
10
Pros:

Staff was friendly specially Hussein and the staff there.

2026-09-08 • via Nuitee