KHAS Pekanbaru Hotel

Hotels
9 (59 reviews)
Jalan Sudirman no. 455 , Pekanbaru , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Breakfast booking issues
Water quality concerns

Categories

Cleanliness
8.75
The water quality was mentioned as a concern.
Service
9.25
Service was noted to be standard, with some issues regarding breakfast booking.
Location
9.25
Good location for accessing attractions.
Room Quality
8.75
Rooms were comfortable and cool.
Amenities
9.25
Good spread of buffet breakfast and nearby facilities.
Value for Money
9.25
Overall reasonable value given the offerings and location.
Food and Beverage
8.75
Issues with breakfast booking were noted.
Overall Experience
8.75
Overall experience was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:49

Property Description

Luxurious Accommodation

Indulge in comfort and style at KHAS Pekanbaru Hotel. Our rooms are equipped with modern amenities including a flat-screen TV, complimentary toiletries, and cozy bathrobes and slippers. Enjoy a restful stay in our well-appointed accommodations.

Relaxation and Recreation

Unwind by taking a refreshing dip in our outdoor pool while admiring stunning city views. For ultimate relaxation, guests can also savor delicious meals at our on-site restaurant. Free WiFi is available throughout the property, ensuring you stay connected during your stay.

Convenient Services

Experience convenience with our complimentary shuttle service, making transportation hassle-free. Located just a short distance from Sultan Syarif Kasim II International Airport and Pekanbaru Bus Station, KHAS Pekanbaru Hotel offers easy access to key destinations.

Book your stay at KHAS Pekanbaru Hotel for a memorable and enjoyable experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 59 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 8.75
M
MOHAMED RASHIFF • couple • sg
3
Hotel need a lot of improvements
Pros:

breakfast was good. staff was polite and helpful.

Cons:

toilet facilities look very old with stains on the toilet bowl. wash basin choke.

2026-06-17 • via Nuitee
H
Hadrafi • solo_traveller • id
6
Pengalaman menginap yang buruk.
Pros:

Saya suka likasi nya yang tengah kota

Cons:

1. Fasilitas sepeti ketersediaan tissu di wastafel kamar mandi dan tissu makan disetiap meja makan di restoran tidak ada sama sekali. Tidak bisa menyimpan air dingin dan buah karna tidak ada kulkas. Kettle rusak. Di meja bar hanya menyediakan teh, tidak ada kopi dan creamer. AC tidak dingin, kami tidur dengan keringat di badan.
2. Pelayanan kurang memuaskan, saat saya datang mengambil kunci, reseptionist tidak berada di t4. Tidak ada bell boy yang bisa dimintai pertolongan untuk membawa barang bawaan ke kamar, begitupun saat akan turun check out.
3. Menu sarapan nya membosankan. Tidak mencerminkan menu hotel *3. Nasi kuning entah nasi goreng terlalu kering, berderai dan agak keras. Membuat nafsu makan hilang.
4. Tidak ada hiasan ato bunga yang mempercantik ruangan. Apalagi lorong terlihat menyeramkan saat malam hari.

2026-05-16 • via Nuitee
B
bhadunk • solo_traveller • id
8
2026-05-06 • via Nuitee
R
Relax38447590096 • Business
8
project Working
Pros:

give the experience for the second time is amazing and so good, provide all the needed guest, and i hove KHAS can always consistens for good service

2026-03-04 • via Tripadvisor
D
DANORA • couple • my
10
Semua Terbaik
Pros:

Terbaik

Cons:

Terbaik

2025-12-29 • via Nuitee
M
Mohd Syahrin Afzan • extended_group • my
9
Okay.
Pros:

Semua okay.

Cons:

Kami pilih hotel bersama breakfast tapi tiada dalam sistem. So, every time nak breakfast, staff akan mention yang booking tanpa breakfast. Then, bila kami explain, dia akan call receiptionist. Baru laa kami boleh masuk. Every time nak breakfast, the same thing happens. Till the last day.

2025-11-29 • via Nuitee
S
Shafinaz M • family_with_children • my
9
Pros:

Convenient

Cons:

The water quality

2025-11-19 • via Nuitee
W
Winda • solo_traveller • id
9
2025-09-04 • via Nuitee
J
Jerie • family_with_children • id
10
Trip pekanbaru
Pros:

Semua nya ok, baik dan memuaskan

Cons:

Tidak ada

2025-09-02 • via Nuitee
M
Majid • family_with_children • id
9
2025-08-24 • via Nuitee
N
Norazizah • family_with_children • sg
8
Reasonable Good!
Pros:

Good location, easy to grab or taxi to attraction places and opposite side there is indomaret and Pagi Sore restaurant. The hotel has a good spread of buffet breakfast.

Cons:

Often the electric went off for a few minutes especially at night time. It can be scary if you are in the bath suddenly the light goes off.

2025-08-19 • via Nuitee
E
etry • couple • id
8
2025-07-28 • via Nuitee
Z
Zalina • family_with_children • id
6
2025-07-08 • via Nuitee
Z
Zalina • extended_group • id
6
Pros:

Kamarnya nyaman dan dingin

Cons:

Utk pertama kali datang kesini shower nya tdk hidup tapi bisa ditukar dgn kamar lain yg nyaman

2025-07-08 • via Nuitee
N
Nijam • solo traveller • gb
9
Superb
Pros:

Very good.

2025-05-15 • via Nuitee
A
Anndy • young couple • id
8
Very good
2025-02-08 • via Nuitee
V
Ven • family with young children • id
1
poor
Pros:

No towels and tissue in the room, and we have been asking several times. They need 6 hours just to provide 2 towels and tissue.

Cons:

The service

2025-02-04 • via Nuitee
M
Mustapa • young couple • my
4
Disappointing
2024-12-04 • via Nuitee
K
Kamarul • family with young children • my
8
Very good
2024-11-29 • via Nuitee
S
Siti • young couple • my
6
Just okay
Pros:

The location is strategic, easy to get a grab or taxi, and pretty to close to any landmarks.

Cons:

The cleanliness of the toilet, and the bedsheet. No varities in tv channel, and there is no refrigerator also. I bought oleh oleh from Insyirah but couldn't keep it cool and rosak sebab semut dan serangga hurung.

2024-11-25 • via Nuitee