Terral Hotel & SPA

Hotels
9.3 (1308 reviews)
San Martín 387 , Vicuña , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and professional staff
Great location
Delicious food and beverage options
Cons:
Issues with pool cleanliness
Limited breakfast variety
Bar closing hours

Categories

Cleanliness
8.44
Some guests mentioned issues like the cleanliness of the pool, impacting the overall sentiment.
Service
9.41
Most reviews highlighted the friendliness and professionalism of the staff, especially in the restaurant.
Location
9.95
Location is frequently praised, being described as convenient and easy to access.
Room Quality
9.4
Rooms are described as spacious, clean, and comfortable.
Amenities
8.93
General mentions of good amenities, although some tweaks like extending bar hours were suggested.
Value for Money
8.89
Guests feel the hotel provides good value, despite a few complaints about specific charges, like the sauna.
Food and Beverage
9.44
Food was often praised, especially breakfast and restaurant quality.
Overall Experience
9.91
The overall sentiment from the reviews indicates a highly positive experience with a strong likelihood to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Luxurious Accommodations
Terral Hotel & SPA in Vicuña offers elegant rooms with hardwood floors, some including a terrace with stunning views. Enjoy complimentary breakfast during your stay.

Relaxing Amenities
Unwind at the spa and wellness center, savor delicious meals at the on-site restaurant, and host events in the well-equipped meeting facilities. Take a refreshing dip in the outdoor pool.

Convenient Location
Situated just a short drive from Capel Pisco Factory and Mamalluca Observatory, Terral Hotel & SPA provides free parking for guests. Explore the nearby Gabriela Mistral Museum within walking distance.

Book your stay at Terral Hotel & SPA now for a rejuvenating and memorable experience!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1308 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.91
P
paola • solo_traveller • cl
10
2026-08-14 • via Nuitee
K
Kimberly • couple • us
8
We were just needing an overnight hotel prior to flying out the next morning. Perfect location.
Pros:

The check-in person was a delight. I can't remember his name but I do remember that he ha a friend in CA, likes history and learning about wars and has a few US coins so we left him a various collection.

Cons:

The heater didn't work that evening however the check-in amigo gave us another that worked great so not really a negative.

2026-08-12 • via Nuitee
F
Flavio Mauricio • solo_traveller • cl
10
Pros:

Excelente desayuno, limpia las piezas, grandes y de como espacio
Hermosa en relación precio calidad, vale mucho menos en contraste de la gran calidad que ofrece

Cons:

Había un ruido de un especie de ventilación que hacía ruido, nada tan fuerte pero si molestaba un poquito, por decir algo

2026-08-10 • via Nuitee
T
Tamara • solo_traveller • cl
9
2026-08-08 • via Nuitee
J
Jonathan • couple • cl
9
Pros:

El nivel de instalación vs el entorno

Cons:

La cama

2026-07-25 • via Nuitee
A
Alvarez Salinas • solo_traveller • cl
9
2026-07-22 • via Nuitee
T
toro Torres • couple • cl
10
Excelente
Pros:

Lo limpio y buena comida

Cons:

Nos gustó todo

2026-07-21 • via Nuitee
F
Francisco Antonio • solo_traveller • cl
2
2026-07-21 • via Nuitee
L
Lillian • family_with_children • us
10
Pros:

Location was great. Room and bathroom were outstanfing. Breakfast was delicious and varied. Could not ask fir a better place.

2026-07-18 • via Nuitee
J
Jorge • solo_traveller • cl
10
Bello lugar lo recomiendo
Pros:

Todo estaba muy bien organizado muy lindo y la ornamentación en general linda y con motivos norteños

2026-07-18 • via Nuitee
N
Nicole • solo_traveller • cl
10
2026-07-16 • via Nuitee
L
lfrosasg • solo_traveller • cl
10
Pros:

Servicio, ubicación, instalaciones, estacionamiento, desayuno y muy importante calidad de la cama y ropa de cama.

Cons:

Televisor, chico y antiguo.

2026-07-16 • via Nuitee
J
Jessica • solo_traveller • cl
10
2026-07-13 • via Nuitee
P
Petra • solo_traveller • ch
8
2026-07-13 • via Nuitee
H
Hector • couple • cl
8
2026-07-13 • via Nuitee
R
Rodriguez • solo_traveller • cl
10
Excelencia
Pros:

La atencion

Cons:

Todo bien

2026-07-12 • via Nuitee
F
Farid • couple • br
9
2026-07-10 • via Nuitee
V
vicente • solo_traveller • cl
8
Pros:

La cama y atención del personal

Cons:

Hubo una filtración desde el cielo de la habitación, al parecer por el aire acondicionado

2026-07-09 • via Nuitee
F
Fabiola • couple • cl
9
Cómodo, bien ubicado y rico desayuno
Pros:

La ubicación, limpieza del lugar y excelente desayuno

Cons:

Que tuvimos un impass con la comida, sin embargo respondieron adecuadamente ante la situación.

2026-07-09 • via Nuitee
M
Marie-Hélène • family_with_children • fr
8
Un bel établissement mais attention à l’accueil
Pros:

Hôtel confortable et propre

Cons:

L’accueil: nous avons demandé à déposer les bagages un peu plus tôt et il a été répondu sèchement que non. Dommage, quand on prétend être un établissement 4 étoiles.

2026-07-07 • via Nuitee