Terral Hotel & SPA

Hotels
9.3 (1310 reviews)
San Martín 387 , Vicuña , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and professional staff
Great location
Delicious food and beverage options
Cons:
Issues with pool cleanliness
Limited breakfast variety
Bar closing hours

Categories

Cleanliness
8.44
Some guests mentioned issues like the cleanliness of the pool, impacting the overall sentiment.
Service
9.41
Most reviews highlighted the friendliness and professionalism of the staff, especially in the restaurant.
Location
9.95
Location is frequently praised, being described as convenient and easy to access.
Room Quality
9.4
Rooms are described as spacious, clean, and comfortable.
Amenities
8.93
General mentions of good amenities, although some tweaks like extending bar hours were suggested.
Value for Money
8.89
Guests feel the hotel provides good value, despite a few complaints about specific charges, like the sauna.
Food and Beverage
9.44
Food was often praised, especially breakfast and restaurant quality.
Overall Experience
9.91
The overall sentiment from the reviews indicates a highly positive experience with a strong likelihood to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Luxurious Accommodations
Terral Hotel & SPA in Vicuña offers elegant rooms with hardwood floors, some including a terrace with stunning views. Enjoy complimentary breakfast during your stay.

Relaxing Amenities
Unwind at the spa and wellness center, savor delicious meals at the on-site restaurant, and host events in the well-equipped meeting facilities. Take a refreshing dip in the outdoor pool.

Convenient Location
Situated just a short drive from Capel Pisco Factory and Mamalluca Observatory, Terral Hotel & SPA provides free parking for guests. Explore the nearby Gabriela Mistral Museum within walking distance.

Book your stay at Terral Hotel & SPA now for a rejuvenating and memorable experience!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1310 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.91
L
Luis • family_with_children • cl
10
Bien en general
Pros:

Instalaciones

Cons:

Estacionamiento está en la calle

2026-10-15 • via Nuitee
M
Melanie • couple • us
8
Pleasant, convenient stay in Vicuña.
Pros:

Terral is only a block from the Vicuña Plaza de Armas, so very convenient to shopping, food, and drink. We parked in a locked lot a block away. Our room was spacious, clean, and nicely designed. The bed was moderately comfortable. Breakfast was delicious.

Cons:

There was some street noise and noise from the hall when we first went to bed but not much. Bed could have been a bit more comfy.

2026-09-13 • via Nuitee
A
Ayleen Francinne • solo_traveller • cl
10
Experiencia inolvidable
Pros:

Excelente experiencia, instalaciones de último nivel y buen desayuno

Cons:

El estacionamiento es retirado y hay que depender de que el personal lo abra o lo cierre existiendo poca autonomía

2026-09-13 • via Nuitee
P
Pacarau • solo_traveller • cl
8
2026-09-12 • via Nuitee
A
Aleksandra Aro • extended_group • cl
8
Pros:

LA HABITACION TENIA 2 BAÑOS EXCELENTE PARA LAS 4

Cons:

NO TENIA SOFA EN EL LIVING NI UNA MESA DE CENTRO, MAL DECORADA

2026-09-07 • via Nuitee
M
Mónica • solo_traveller • ec
8
Pros:

La ubicación

Cons:

Retraso en limpieza de la habitación y no refleja de productos de aseo

2026-09-05 • via Nuitee
J
Juan Andrés Solorza • solo_traveller • cl
10
Pros:

Ubicación excelente. Habitación cómoda y limpia. Restaurante excelente.

Cons:

Único detalle: lavamanos de habitación estaba algo. Taosfo LL

2026-09-03 • via Nuitee
G
Gabriel • couple • cl
10
excelente
Pros:

Ubicacion,limpieza y el restaurant.

Cons:

El WiFi

2026-09-01 • via Nuitee
B
Barbara • solo_traveller • cl
10
Volveré a este hotel cada vez que visite vicuña porque es un lugar hermoso, cómodo y limpio
Pros:

Tiene varios puntos a favor, la ubicación es maravillosa, cerca del centro, bares, restaurantes y mucho más. Las instalaciones son muy lindas todo muy limpio. La habitación en la que me alojé era súper amplia y cómoda. El desayuno muy rico, productos frescos y variados.

Cons:

Por mencionar un detalle diría que el servicio de bar debería funcionar hasta más tarde.

2026-09-01 • via Nuitee
R
Rossana • extended_group • cl
9
Excelente hotel para una estancia de descanso en Vicuña
Pros:

Es un hotel con varios espacios , bien ambientados y amplios . Cuenta con un excelente restaurante y sus habitaciones son muy agradables .

Cons:

En general todo estuvo muy bien , pero hay detalles que mejorar : sauna no funcionó a la temperatura ideal , la terraza tiene en el sector de la escala olor a desagüe y el desayuno no es tan variado , debiera estar a la altura de la infraestructura del hotel .

2026-08-31 • via Nuitee
G
gustavo • extended_group • ar
7
2026-08-28 • via Nuitee
F
FRANCISCO • solo_traveller • es
9
2026-08-26 • via Nuitee
P
paola • solo_traveller • cl
10
2026-08-14 • via Nuitee
K
Kimberly • couple • us
8
We were just needing an overnight hotel prior to flying out the next morning. Perfect location.
Pros:

The check-in person was a delight. I can't remember his name but I do remember that he ha a friend in CA, likes history and learning about wars and has a few US coins so we left him a various collection.

Cons:

The heater didn't work that evening however the check-in amigo gave us another that worked great so not really a negative.

2026-08-12 • via Nuitee
F
Flavio Mauricio • solo_traveller • cl
10
Pros:

Excelente desayuno, limpia las piezas, grandes y de como espacio
Hermosa en relación precio calidad, vale mucho menos en contraste de la gran calidad que ofrece

Cons:

Había un ruido de un especie de ventilación que hacía ruido, nada tan fuerte pero si molestaba un poquito, por decir algo

2026-08-10 • via Nuitee
T
Tamara • solo_traveller • cl
9
2026-08-08 • via Nuitee
J
Jonathan • couple • cl
9
Pros:

El nivel de instalación vs el entorno

Cons:

La cama

2026-07-25 • via Nuitee
A
Alvarez Salinas • solo_traveller • cl
9
2026-07-22 • via Nuitee
T
toro Torres • couple • cl
10
Excelente
Pros:

Lo limpio y buena comida

Cons:

Nos gustó todo

2026-07-21 • via Nuitee
F
Francisco Antonio • solo_traveller • cl
2
2026-07-21 • via Nuitee