Hyatt Place Washington DC/Georgetown/West End

Hotels
•
Hyatt Place
8.8 (1928 reviews)
2121 M Street NW , Washington , us

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Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Negative breakfast experience

Categories

Cleanliness
8.38
Several reviews mentioned cleanliness positively, but there was also a negative mention regarding burnt carpet, impacting the score.
Service
9.35
The staff received multiple commendations for being friendly and helpful across several reviews.
Location
9.39
Consistently praised for its proximity to restaurants, attractions, and transportation.
Room Quality
8.84
Rooms described as comfortable and spacious; however, the smell issue in one instance affects the perception.
Amenities
8.37
Some amenities were appreciated, but the absence of free bottled water and issues with breakfast affected the score.
Value for Money
8.83
General sentiment indicates good value, though several guests have suggested improvements on certain services.
Food and Beverage
8.38
Breakfast received a mix of positive and negative feedback, influencing the overall rating.
Overall Experience
8.85
Overall experiences were mostly positive, though some specific issues brought the rating down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:08

Property Description

Luxurious Amenities
Experience top-notch amenities including a fitness centre, indoor pool, and an on-site restaurant. Stay connected with free WiFi throughout the property and enjoy the convenience of private parking.

Comfortable Accommodations
Relax in well-appointed rooms featuring a TV, seating area, and a private bathroom. Pamper yourself with complimentary toiletries and a hairdryer for a comfortable stay.

Convenient Location
Located in the heart of Washington DC, our hotel is close to Phillips Collection and the White House. With Ronald Reagan Washington National Airport just 6 km away, your travels are made easy.

Book your stay at Hyatt Place Washington DC/Georgetown/West End for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1928 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
Ернур • family_with_children • kz
6
Pros:

Местоположение. До белого дома и Мемориала Линкольна недалеко. Персонал хороший, отзывчивый.

Cons:

Еда. Выбора мало. Клубника и апельсины были с плесенью. Номер был старый и серый.

2026-06-20 • via Nuitee
J
Jana • family_with_children • cz
9
2026-06-19 • via Nuitee
V
vladyslav • family_with_children • ua
9
Great stay.
Pros:

The stay went well, with the location being very close to the center and nearby attractions. I used parking through StopHero right next door, which was also convenient.

Cons:

The limited breakfast options might not be ideal for a two-plus-day stay

2026-06-18 • via Nuitee
L
Le • family_with_children • us
8
The property is nice and near many nice restaurants.
Pros:

The location of the property is walking distance to many nice places.

Cons:

I don’t like that valet is the only parking option.

2026-06-18 • via Nuitee
A
Ahmad • extended_group • us
10
It was a complete success
2026-06-18 • via Nuitee
C
Christina • family_with_children • us
10
We had a great time and it was awesome to be able to come to a comfortable and friendly place after a long daybof walkin
Pros:

It was central to everything and very walkable

Cons:

It was clean and the staff was so friendly

2026-06-18 • via Nuitee
T
Tilesha • couple • us
8
Pros:

I needed a microwave

Cons:

I needed a microwave

2026-06-17 • via Nuitee
M
Madison • extended_group • us
8
2026-06-17 • via Nuitee
M
Melissa • couple • us
4
Nothing really to say
Pros:

The location and the staff was amazing

Cons:

We had to go to another hotel first night and transfer next night which was a huge inconvenience after traveling 13. 5 hrs having to get up next morning and had to wait on room to be ready before checking in to the original hotel

2026-06-16 • via Nuitee
H
Heather • solo_traveller • us
8
Pros:

Rooms were great

Cons:

The location

2026-06-15 • via Nuitee
O
Oscar • solo_traveller • us
8
2026-06-14 • via Nuitee
L
luc_amF9542BZ • Family
10
Great stay
Pros:

Onamica was the sweetest most comprehensive person when we arrived, will defenetly go back to stay there again, great location too.

2026-06-11 • via Tripadvisor
7
720yasmeena • Couples
10
So sweet!
Pros:

Onamica was so sweet!! She helped us get our room a bit early, and made check out super easy for us!! A great delight to stay here. Thank you!!

2026-06-10 • via Tripadvisor
P
Petru • solo_traveller • md
10
2026-06-10 • via Nuitee
E
entropy_h • NONE • Castro Valley, California
6
Mediocre at best.
Pros:

Slow check in process. WiFi. Broken for a day. Poor quality breakfast. Location was OK. Barely any sunlight coming into the room due to the view. For $330 a night, recommend staying some place else. And I usually like Hyatts but this was a poor one.

2026-06-09 • via Tripadvisor
N
N2736SLdebbiec • Family
10
Excellent stay!
Pros:

We just spent 5 days at the Georgetown/West End location and we couldn’t have had a better stay! Onamica was so welcoming and helpful to us. Ritchie gave us excellent dining recommendations where we found the best tacos ever! We would definitely stay here again!

2026-06-08 • via Tripadvisor
G
Guoxing • solo_traveller • de
9
2026-06-06 • via Nuitee
J
JOSE LEOMAR • couple • br
9
2026-06-05 • via Nuitee
M
Marta • family_with_children • be
9
2026-06-03 • via Nuitee
T
Teresa • extended_group • us
10
2026-06-03 • via Nuitee