Hotel Castel

Hotels
8.1 (1023 reviews)
Rue du Scex 38 , Sion , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Bathroom cleanliness
Limited breakfast options

Categories

Cleanliness
7.31
Some mentions of cleanliness issues related to the bathroom and WiFi.
Service
8.78
Numerous positive comments regarding friendly and accommodating staff.
Location
8.82
Highly praised for its convenient and strategic location near the city center.
Room Quality
8.27
Favorable mentions of spacious rooms and comfortable bedding.
Amenities
7.8
Good amenities but some criticisms regarding limited breakfast options.
Value for Money
8.26
Overall good value, though some critiques on specific offerings.
Food and Beverage
7.31
Comments mention lack of variety in breakfast offerings.
Overall Experience
8.28
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Mountain Views and Modern Comfort
Hotel Castel offers a picturesque setting with stunning mountain views. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and free high-speed WiFi, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of reserving a private parking space for their car and even request a pick-up from the train station. Additionally, the option to hire an electric vehicle to explore the destination adds a unique touch to your stay.

Dining and Recreation
Indulge in delicious home-made dishes at the on-site restaurant, open from Monday to Friday. Unwind at the café bar, soak up the sun on the large terrace, or let your little ones have a blast at the children's playground.

Ready to experience a perfect blend of comfort and convenience at Hotel Castel? Book your stay now!

Important information:

The Hotel Castel is located in the heart of the Valais capital, between castles and vineyards, just below the Château de Tourbillon, only a 4-minute walk from the center of Sion and a 15-minute walk from the train station.

Offering mountain views, all rooms feature a mini-bar, flat-screen TV, free high-speed Wi-Fi, and a shower room.

The hotel has free parking (not reservable).
A shuttle is available on request for your trips in the region (free in Sion, charges may apply beyond).

The hotel also has a café-bar, a large sunny terrace, and a children's playground.

The Hotel Castel is located near the Tourbillon Stadium, a 5-minute drive from the Sion golf course, and 10 minutes from the Sierre golf course.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1023 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
G
Gaby couple ch
9
Pros:

Freundliches Personal, und gute Lange. Man ist in 10 Gehminuten direkt in der schönen Altstadt

Cons:

Alles tipptopp

2026-06-19 via Nuitee
S
SeB solo_traveller fr
8
2026-06-17 via Nuitee
M
Myriam solo_traveller ch
8
Pros:

Le lit est super confortable et la terrasse ,la bouteille d'eau mise à disposition et la machine à café

Cons:

Rien

2026-06-14 via Nuitee
T
Thomas couple ch
4
Wir werden dieses Hotel nicht mehr buchen
Cons:

Das Frühstück war sehr bescheiden und der Kaffee war unterirdisch

2026-06-14 via Nuitee
J
Jérémie couple ch
7
2026-06-12 via Nuitee
N
Nina couple ch
9
segr grosszügige Essportionen, super gelegen freundliches Personal
Pros:

Das Hotel ist super gelegen und hatte die perfekte grösse für eine Nacht

Cons:

-

2026-06-12 via Nuitee
S
Simon couple gb
8
Comfortable accommodation and very helpful staff.
Pros:

Exceptionally clean, comfortable bed, very helpful and friendly staff.

Cons:

Property needs updating. There was no air conditioning. The walls need soundproofing, you can hear everything in the room next to you!

2026-06-12 via Nuitee
P
Peter extended_group ch
8
Preislich und Ausstattungsmässig sehr ansprechend
Pros:

Lage, Frühstück, Preis, Personal

Cons:

Eigentlich nichts, im Sommer wird es in den Zimmer sehr warm

Es stehen Klimaanlage zur Verfügung

2026-06-12 via Nuitee
M
marie extended_group fr
10
Belle chambre confortable à Sion
Pros:

La chambre était grande propre spacieuse. Tres bon matelas et oreillers. nous avo,s pu contacter la réception pour une entrée en chambre tardive. C'était tres agréable les petites attention café et petit bonbon d'accueil.

2026-06-11 via Nuitee
C
Catherine solo_traveller ch
8
2026-06-11 via Nuitee
W
Willy solo_traveller ch
10
Super à 8 minutes de la gare, de la place du midi et du centre ville !
Pros:

Super à 8 minutes de la gare, de la place du midi et du centre ville ! Un personnel auzx petits oignons, avec aussi un service de navette gratuit, super sympa. Au calme et un grand parking devant, quoi demander de plus.

2026-06-11 via Nuitee
8
88Gillo88 solo_traveller ch
5
Je ne reviendrais pas.
Cons:

Staff du restaurant qui tire la gueule... Faut courir après la serveuse pour recevoir un café le matin..

2026-06-11 via Nuitee
C
Cristina couple ch
9
Super Hotel und Personal
Pros:

Hotellage ist super. Sehr nah an Zentrum und dennoch ruhig mit sehr schöne Aussicht auf die Bergen und Schlösser. Ruhiges und helles Zimmer. Das Hotel ist von einer Familie betrieben, die sehr nett und hilfsbereit sind. Frühstück ok. Es könnten auch gesunde Birchermüesli Sorten und Honig dabei sein.

Cons:

Nichts zu meckern.

2026-06-08 via Nuitee
Y
Yannik Steiger solo_traveller ch
8
2026-06-08 via Nuitee
D
Dieter solo_traveller ch
9
2026-06-08 via Nuitee
S
Sonja couple ch
8
2026-06-07 via Nuitee
U
Urs couple ch
8
2026-06-05 via Nuitee
U
Ueli F. solo_traveller ch
9
Pros:

Gute Lage für Auto mit gratis Parkplatz, 10 Min. zu Fuss an Bahnhof. Freundliches Personal.

Cons:

Ziemlich warm, man muss die Klimaanlage anstellen (anfangs Juni)

2026-06-04 via Nuitee
S
SERGE family_with_children mu
10
2026-06-03 via Nuitee
G
Gerd couple de
7
Super nettes Personal
Pros:

Super Start für eine Matterhorn-Besichtigung

2026-06-02 via Nuitee