Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable and clean rooms
Great location
Cons:
Service at restaurant slow
Bar drinks poorly prepared

Categories

Cleanliness
9.41
Mentioned as clean and comfortable in multiple reviews.
Service
9.68
Staff described as extremely friendly and helpful.
Location
9.62
Conveniently located within easy walking distance of the old town.
Room Quality
9.47
Rooms reported as beautiful and comfortable.
Amenities
9.2
Good pool and breakfast options; some equipment needs servicing.
Value for Money
9.26
Valued for the services and comfort provided.
Food and Beverage
9.01
Breakfasts varied and high quality, but some service issues reported.
Overall Experience
9.58
Overall sentiment captured as very positive; great experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:25

Property Description

Luxurious Amenities

Hotel Cortez in Santa Cruz de la Sierra offers a luxurious stay with an outdoor pool, gym, and spa facilities. Indulge in chic rooms equipped with modern comforts like flat-screen TVs, minibars, and free WiFi.

Culinary Delights

Start your day with a full buffet American breakfast featuring tropical fruits at Cortez's two on-site restaurants. Enjoy the convenience of room service for a relaxing dining experience.

Convenient Location

Located just 100 meters from Monseñor Rivero Boulevard, Hotel Cortez is close to the city's main attractions. With a 24-hour front desk and helpful staff, navigating the area is a breeze. Book now to experience comfort and convenience in Santa Cruz de la Sierra!

Important information:

All guests, of all ages, must present a valid identification document upon check-in. This is mandatory, otherwise guests won't be allowed in the property.

Foreign guest must additionally present a passport, migration documents and visa.

Minors traveling without one or both of their parents must present a travel permit, provided by the legal entity (Defensoría de la Niñez, for Bolivians), and from the court or an authorized entity in case of foreigners.

Every Bolivian citizen must pay a national tax of 13%. People who present immigration entry are exempt.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: VVI

Location

Guest Reviews

9.4
Based on 224 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.62
Room Quality: 9.47
Amenities: 9.2
Value for Money: 9.26
Food and Beverage: 9.01
Overall Experience: 9.58
X
XIN • couple • cl
3
Cons:

随便拿客人的东西,把我在外面买的糕点拿走了

2026-09-19 • via Nuitee
F
Federico • solo_traveller • it
9
Hotel storico di S.Cruz in pieno centro, servizi e personale veramente di qualità.
Pros:

Camere spaziose, personale gentile ed accogliente, è la seconda volta che sono stato ospitato in questa struttura e sicuramente tornerò ogni volta che mi recherò a Santa Cruz. Il ristorante della struttura è ottimo, alla colazione mancava solo il caffè espresso, ma le pietanze servite hanno soddisfatto le mie necessità.

Cons:

Mi è capitato più volte durante i duo soggiorni che la chiave della camera si smagnetizzasse, però il personale si è sempre reso disponibile rapidamente per risolvere il problema.

2026-09-17 • via Nuitee
L
LEI • solo_traveller • cn
7
If have ventilate method, it will be more better hotel
Pros:

The room is clean, and the welcome cake is appreciated.

Cons:

The wind cross the window made a lot of noise, the room do not have window can open, the air inside can not change.

2026-09-13 • via Nuitee
M
MASATOSHI • solo_traveller • jp
10
2026-09-03 • via Nuitee
C
Carlos • solo_traveller • cl
9
Pros:

La Cordialidad del personal. La Limpieza. Y el restaurant.

2026-09-03 • via Nuitee
J
Joshua • solo_traveller • gb
8
2026-09-02 • via Nuitee
A
Adriano • extended_group • br
9
Hotel muito bonito e execelente localização, equipe atenciosa.
Pros:

Tudo muito bom.

Cons:

Nada

2026-08-31 • via Nuitee
M
Michael • solo_traveller • nl
7
Pros:

Mooi uitgebreid ontbijtbuffet.

Cons:

-

2026-08-30 • via Nuitee
J
Jeroen • solo_traveller • bo
10
2026-08-25 • via Nuitee
C
Cristhian Camilo • solo_traveller • co
10
2026-08-24 • via Nuitee
C
cesar martinez • solo_traveller • pe
9
Gran experiencia. Todo muy bien y todos muy amables
Pros:

El area de l co work es perfecto para los que vamos por trabajo

Cons:

El desayuno podria ser un poco mas completo. Por ejemplo solo hay una opción para los que nos alimentamos keto. Que es huevos

2026-08-14 • via Nuitee
B
Badr • solo_traveller • ma
10
2026-08-05 • via Nuitee
P
Paolo • solo_traveller • it
8
2026-08-04 • via Nuitee
P
Philippe • solo_traveller • fr
9
Super hôtel au coeur de Santa Cruz
Pros:

Super hotel au coeur de Santa Cruz. Les chambres sont grandes et fonctionnelles. La piscine est très agréable et le petit déjeuner copieux.

Cons:

Rien

2026-08-02 • via Nuitee
W
william • couple • br
10
Pros:

Localização e limpeza

Cons:

Houve adolescentes correndo pelo corredor batendo nas portas dos quartos por farra várias vezes

2026-07-25 • via Nuitee
W
william • couple • br
10
2026-07-25 • via Nuitee
K
Katherine • solo_traveller • pa
9
Comodidad
Pros:

Todo

Cons:

El desayuno podría ser un poco más variado.

2026-07-24 • via Nuitee
8
82MaryC82 • Couples • Scottsdale, Arizona
10
Exceptional Stay and Value
Pros:

We booked a 10-day stay at Hotel Cortez. We arrived around 3: 30 am on a flight from LA via Panama and were warmly greeted. Our room was spacious, quiet, and immaculate, and we had a lovely view of the pool and city. The complimentary full breakfast is fantastic. Visitors are offered a wide selection of proteins, fruits, cereals, pastries and local specialties along with juice, tea and coffee. Also, a young lady prepares delicious omelettes tailored to guests' requests. Our server, Daniel M., was very attentive and friendly-as were all of the staff members. We have stayed at Hotel Cortez several times over the past few years, and we have always been very pleased.

2026-07-19 • via Tripadvisor
C
claudia • solo_traveller • cl
10
2026-07-19 • via Nuitee
O
Omar • solo_traveller • bo
8
2026-07-15 • via Nuitee