Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
BBQ facilities
-
Lift / Elevator
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Hot tub/Jacuzzi
-
Sauna
-
Massage services
-
Packed lunches
-
Currency exchange
-
Shuttle service (additional charge)
-
Concierge service
-
Wheelchair accessible
-
Kid meals
-
Baby safety gates
-
Lower bathroom sink
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Steam room
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Wine release events
-
Reception hall
-
Exercise/lap pool
-
Japanese garden
-
Garage
-
Health or beauty spa nearby
-
Swimming nearby
-
Vegetarian menu options available
-
Bulk dispenser for toiletries
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Amenities
Hotel Cortez in Santa Cruz de la Sierra offers a luxurious stay with an outdoor pool, gym, and spa facilities. Indulge in chic rooms equipped with modern comforts like flat-screen TVs, minibars, and free WiFi.
Culinary Delights
Start your day with a full buffet American breakfast featuring tropical fruits at Cortez's two on-site restaurants. Enjoy the convenience of room service for a relaxing dining experience.
Convenient Location
Located just 100 meters from Monseñor Rivero Boulevard, Hotel Cortez is close to the city's main attractions. With a 24-hour front desk and helpful staff, navigating the area is a breeze. Book now to experience comfort and convenience in Santa Cruz de la Sierra!
All guests, of all ages, must present a valid identification document upon check-in. This is mandatory, otherwise guests won't be allowed in the property.
Foreign guest must additionally present a passport, migration documents and visa.
Minors traveling without one or both of their parents must present a travel permit, provided by the legal entity (Defensoría de la Niñez, for Bolivians), and from the court or an authorized entity in case of foreigners.
Every Bolivian citizen must pay a national tax of 13%. People who present immigration entry are exempt.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Parking
Free private parking is possible on site (reservation is needed).
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 10 years old stay for US$18 per person per night when using an existing bed.
People no matter the age stay for US$18 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Can’t say bad word about experience. Clean room, atmosphere, pool, coworking zone. Strongest point though - staff, they were on top of their tasks, regularly checking on us and helping to have best experience
It is a lovely hotel.Super clean,with great pool,amazing breakfast and food overall.
Just what such a hotel should offer: Clean, right level, good atmosphere, nice breakfast ...
Todo
Todo estuvo muy bien
Excellent hotel, great service. Staff is awesome, food is great. Yanisa is very accommodating and sweets
La atención de la gente
Que no dijeron en ningun lugar que necesitaba PIN para mi tarjeta de crédito y que en Bolivia eso es ley. Me lleve una gran sorpresa cuando hice mi check out a las 2 de LA MADRUGADA! que pasaba si no tenia plata en cash para pagar???? ahora tengo que resolver como hago que la empresa me devuelva mi plata. Eso es un error garrafal considerando que estamos en otro pais y esa ley no la tenemos, no tengo un PIN para mi tarjeta de credito.
Friendly staff
Problem with the window in my room…it didn’t close properly and during the night there was high winds which created a whistling sound through the window which wasn’t sealed closed
I had an absolutely fantastic stay at this hotel and can highly recommend it to anyone looking for comfort, quality, and great service.
From the moment I arrived, the staff made me feel genuinely welcome. Check-in was smooth and efficient, and every team member I interacted with was friendly, professional, and always ready to help.
The room was spotless, spacious, and very well maintained. The bed was extremely comfortable, and I appreciated the attention to detail — from the amenities provided to the overall design and cleanliness. It really felt like a place where you can fully relax.
The location is perfect, making it easy to explore the surrounding area while still enjoying a quiet and peaceful environment. Breakfast was another highlight: a great variety of fresh, high-quality options that catered to different tastes.
What stood out the most was the consistency — everything just worked, and you could tell that the hotel takes pride in delivering a high standard across the board.
Overall, this was an outstanding experience, and I would definitely stay here again. Highly recommended!
My best recommendations for this place. I will be coming back here every year.
Absolutely fantastic Hotel, the staff is some of the most nice and polite people i have ever meet on my trips.
Food is good, and everything is clean.
Todo
Luxuriöses Hotel mit großem, tropisch bepflanzten Innenhof und Swimming Pool und mit geräumigen und modernen Zimmern, sehr gutem Frühstück und Restaurant.
Die Umgebung ist wenig ansprechend.
El sector de co work, el de spa, el desayuno
-
The hotel has very nice decorations
Not sure it's a 5 star hotel. Not even an electric kettle in the room. No smart TV with YouTube either. (an apartment in the city with 1/3 of its price tag has a kettle in the kitchenette and a smart TV).
Your guide to the flawless travel experience
Popular Countries
Get our app
