Hilton Cleveland Downtown

Hotels
Hilton Hotels & Resorts
9 (1341 reviews)
100 Lakeside Avenue East , Cleveland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1341 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
G
Grubbs solo_traveller us
9
2026-06-12 via Nuitee
L
Laura couple us
10
2026-06-11 via Nuitee
E
Elizabeth extended_group us
7
Near nice Celeland features--need more convenience and retail nearby
Pros:

Very nice view from the side of the green and partial of Lake Erie. Walkable to big ticket items like museums, civic institutions, promenades, ale, ballparks. Slept very well in the bed, the bar area was comfortable, and the lobby airy and nice. Did not use pool.

Cons:

Did not like charge for water in sultry weather, with no drugstore or convenience stores around to provide hydration.

2026-06-10 via Nuitee
E
Eyal couple il
8
2026-06-08 via Nuitee
M
Mustafa Kemal family_with_children tr
10
Pros:

Herşey güzeldi

2026-06-06 via Nuitee
J
Jessica couple us
8
Went for a concert. Easy getting to the hotel off of 90. We liked that it was close to the venue and to places to eat an
Pros:

Location right off the highway, tunnel from parking garage to hotel. Close to places to eat and explore.

Cons:

Buffett breakfast wasn’t great. Onsite restaurants/bar close early during the week which isn’t helpful if you are staying after a late event such as a concert. Staff often times appeared annoyed as if we were bothering them.

2026-06-04 via Nuitee
J
Joseph couple us
8
2026-06-03 via Nuitee
S
Sillar solo_traveller au
9
If in Cleveland the Hilton would be the only place to stay
Pros:

Great position and view excellent on site facilities

Cons:

Nothing

2026-06-03 via Nuitee
D
donna family_with_children us
10
Pros:

The rooms were beautiful and clean

Cons:

Of course if it was a little cheaper that would be great

2026-06-02 via Nuitee
H
Hoda family_with_children us
10
2026-06-02 via Nuitee
J
Jordyn couple us
10
2026-06-01 via Nuitee
J
Jodie solo_traveller us
10
2026-06-01 via Nuitee
R
Rob solo_traveller us
10
2026-05-31 via Nuitee
M
matt family_with_children us
1
Horrible
Pros:

Nothing

Cons:

Nothing staff was rude they hung up in middle of conversation and wouldn’t answer my call back

2026-05-30 via Nuitee
B
Branden couple us
10
2026-05-29 via Nuitee
B
Brigetta couple us
10
2026-05-27 via Nuitee
L
Lawrence family_with_children us
10
Pros:

Staff was friendly

Cons:

The bar staff was eager to leave at 11:20

2026-05-27 via Nuitee
couple us
10
2026-05-27 via Nuitee
C
Camillo couple it
8
2026-05-26 via Nuitee
K
Kevin family_with_children us
8
2026-05-26 via Nuitee