Holiday Inn West Perth by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (1218 reviews)
1309 Hay St , Perth , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
High rates during events
Issues with room amenities
Food service problems

Categories

Cleanliness
8.89
Rooms were noted clean and well maintained, but some cleanliness issues were reported.
Service
9.86
Staff were friendly and attentive, accommodating requests and providing good service.
Location
9.4
Conveniently located in a quiet area with easy access to nearby bars, cafes, and restaurants.
Room Quality
8.35
Rooms were spacious and comfortable, but issues with bed size and cleanliness were mentioned.
Amenities
8.88
Amenities were generally good but lacked certain features like a toaster.
Value for Money
8.34
Rates considered high, especially during events like the Ashes cricket.
Food and Beverage
8.89
Breakfast options were enjoyable but service issues were reported.
Overall Experience
9.36
Overall positive experiences, with a balance of pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:05

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1218 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
D
Dorota Bogna solo_traveller no
10
2026-07-04 via Nuitee
S
shaker couple sa
9
اقامة ممتازة
Pros:

اللوبي كان صغير جداً

Cons:

توقيت الخروج كان مبكراً جداً

2026-07-04 via Nuitee
D
Dorota Bogna solo_traveller no
10
Pros:

Everything. It was quiet, the beds were comfortable,, and the spacious room was spotlessly clean. Breakfast was very good unless you are vegan.

Cons:

No vegan options and no greens at the buffet breakfast.

2026-07-04 via Nuitee
N
N5279OKpeterj Couples
10
I have never experienced more consistently friendly, courteous and helpful staff in any hotel, here or overseas.
Pros:

I have never experienced better staff in any hotel - friendly, helpful, courteous and happy to go the extra mile. They are this hotel’s greatest asset.

2026-07-02 via Tripadvisor
C
Carina solo_traveller au
10
2026-07-02 via Nuitee
R
Raj couple au
8
Comfortable stay
Pros:

Comfy

Cons:

Nothing

2026-07-02 via Nuitee
8
890marised Couples Perth, Greater Perth, Western Australia
10
Overnight
Pros:

Such a lovely place to stay if you need a place close to the city. The rooms are spacious and clean, the beds are superb comfy and the room is really quiet. The restaurant has great meals and very tasty breakfasts. The staff in reception and the restaurant were all so friendly and welcoming, we will definitely come back.

2026-07-01 via Tripadvisor
B
Ben solo_traveller au
9
2026-07-01 via Nuitee
B
bendQ6561OP Solo travel Margaret River, Margaret River Region, Western Australia
10
Perfect base for a Perth trip.
Pros:

Great staff, yummy restaurant, excellent rooms.

2026-06-26 via Tripadvisor
Z
Z8542TTpaulineh Solo travel
10
Will keep coming back.
Pros:

Have stayed several times at Holiday Inn West Perth.
The location has easy access to all directions of the city.
Atmosphere is friendly with great staff, spacious and very clean rooms.
Love Julio's Restaurant in the foyer, has a great menu with a yummy Minestroni Soup and good sized desserts.
Good value for money and get to earn IHG points on room and restaurant.

2026-06-26 via Tripadvisor
D
de Haas couple au
9
All over a good experience.
Pros:

Good friendly atmosphere, comfortable bed. The restaurant always has good food and service.
Situated in a good area, with transport options.

Cons:

the pillows. too big and fat.

2026-06-25 via Nuitee
T
Tanya solo_traveller au
8
Good service, comfy beds and delicious food
Pros:

Comfy king size beds and clean rooms. Good service. Breakfast and dinner at the restaurant was very nice and worth it. Parking in the street wasn't too hard to find.

2026-06-21 via Nuitee
M
Michelle solo_traveller au
9
2026-06-21 via Nuitee
P
Perth_AustraliaDee Friends getaway
10
Thankyou Holiday Inn 🫠
Pros:

A freezing Saturday evening, with winter in full display,
Found me on the fourth floor, where Room 405 would stay.
At Holiday Inn West Perth, a welcome warm and bright,
A perfect little haven on a chilly winter's night.

The staff behind the front desk wore smiles both kind and true,
Helpful, friendly, welcoming in everything they do.
Their warmth could melt the coldest breeze that wandered through the door,
And made me feel at ease the moment I stepped on the floor.

The room was simply gorgeous, immaculate throughout,
Clean, comfortable and peaceful, without a single doubt.
Tea and coffee waited there, with milk prepared just right,
Thoughtful little touches that made the stay delight.

The toiletries were plentiful, the comforts hard to beat,
Every detail carefully arranged and complete.
Not one thing could be faulted from arrival to goodbye,
A shining example of hospitality held high.

So thank you, Holiday Inn, for making memories stay,
For turning a freezing winter night into a brighter day.
I'll gladly make my way back when next I'm passing through,
Because wonderful service deserves appreciation too.

2026-06-20 via Tripadvisor
H
harleyw96 Couples Perth, Greater Perth, Western Australia
8
Comfortable Bed and Room
Pros:

The staff provided excellent service, and the room was well-appointed. However, we noted that the lighting near the safe and coffee machine lighting was inoperative. Additionally, the shower drainage system allowed water to overflow onto the main bathroom floor.

2026-06-20 via Tripadvisor
R
Rachael couple au
10
2026-06-20 via Nuitee
B
Ben couple au
8
2026-06-20 via Nuitee
7
700aleisam Family Perth, Greater Perth, Western Australia
10
Great hotel stay
Pros:

I took my elderly mother for an overnight stay at the hotel . Got a room with a view was very comfortable beds . Lovely hotel .

2026-06-19 via Tripadvisor
M
Margaret solo_traveller au
10
2026-06-19 via Nuitee
C
Cherie solo_traveller au
8
Pros:

Love quite hotel

Cons:

Pillows are way too high and hard, would be nice if every pillow in the room wasn't the same.

2026-06-18 via Nuitee