Holiday Inn West Perth by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (1176 reviews)
1309 Hay St , Perth , AU
+61 8 6500 9100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful, friendly staff
Clean rooms
Good location / close to city
On-site restaurant (Julio's) and excellent breakfast
Good value / well priced deals
Spacious rooms and in-room coffee machines
Cons:
Limited or paid parking
Some rooms noisy or without windows / no city view
Occasional slow check-in / phone responsiveness issues
Shower temperature control problems
Lift / walkway unpleasant smell
Limited complimentary water and small amenity availability issues

Categories

Cleanliness
8.8
Multiple guests mention clean, spacious rooms and good housekeeping; a few note an unpleasant carpet smell in walkways and limited provided water, so overall very good but not perfect.
Service
8.9
Numerous comments praise helpful, friendly and accommodating staff (Rose, Julio's service, front desk); isolated issues reported with slow check-in and missed restaurant booking calls.
Location
8.8
Frequently cited as convenient/close to city and well-placed for plans; a few guests note it is a bit of a walk to central activities and street parking/parking fees reduce convenience.
Room Quality
7.3
Rooms often described as clean and spacious, but several issues lower this score: windowless rooms or no city view, noisy rooms, some uncomfortable beds/pillows and tricky shower temperature control.
Amenities
8
On-site restaurant, good breakfast and in-room coffee machines are positives; negatives include limited/paid parking, lift smell, limited complimentary water and occasional unavailable items (beer).
Value for Money
8.5
Multiple guests mention good pricing, deals via Accor and that the hotel offers good value (breakfast praised), so rated in line with the target overall score.
Food and Beverage
9.2
Julio's restaurant and the breakfast receive strong praise repeatedly (described as excellent/delicious), lifting this category above average despite a few minor availability notes.
Overall Experience
8.5
Overall stays are positive with many recommendations and repeat bookings; recurring practical issues (parking, occasional check-in delays, room comfort variances) keep the overall experience at the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.5
Based on 1176 reviews
Cleanliness: 8.8
Service: 8.9
Location: 8.8
Room Quality: 7.3
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9.2
Overall Experience: 8.5
R
Ruby • couple • au
8
2026-10-29 • via Nuitee
A
Ahmad • couple • au
2
2026-10-24 • via Nuitee
I
Ian • family_with_children • au
10
Ian September 2026
Pros:

The quiet relaxing atmo in room and restaurant. Helpful & Friendly Staf & Customer Services.

Cons:

Nothing.

2026-10-24 • via Nuitee
S
Sandra • couple • de
8
2026-10-23 • via Nuitee
D
DJ Pallot • extended_group • au
8
A very convenient and nice place to stay
2026-10-21 • via Nuitee
A
Angella • couple • au
7
Great staff clean room with what we needed
Pros:

The location was perfect for our plans

Cons:

The room didn’t have a window or balcony for fresh air

2026-10-20 • via Nuitee
E
Eshe • couple • au
9
2026-10-20 • via Nuitee
N
Nev • couple • au
10
2026-10-13 • via Nuitee
G
Gerald • couple • au
9
Clean simple and lovely staff
Pros:

Clean easy

Cons:

Nothing

2026-10-10 • via Nuitee
P
Peter • couple • au
10
Pros:

Great stay

Cons:

All good

2026-10-09 • via Nuitee
T
Takeshi • extended_group • jp
8
Pros:

レストランが美味しい

Cons:

シャワーの温度調整が極端で難しい。

2026-10-08 • via Nuitee
G
Graham GH • solo_traveller • au
10
2026-09-19 • via Nuitee
D
Dayle • couple • au
10
Very pleasant stay. Would highly recommend.
Pros:

Location, staff and amenities were all excellent.

Cons:

Everything

2026-09-14 • via Nuitee
A
Anthony • couple • au
7
Nice
Cons:

Parking

2026-09-10 • via Nuitee
A
Angus • solo_traveller • au
8
2026-09-09 • via Nuitee
S
Satwinder • couple • in
10
2026-09-06 • via Nuitee
M
Matipaishe • solo_traveller • au
8
2026-09-06 • via Nuitee
C
Catherine • couple • au
7
2026-09-06 • via Nuitee
A
Arol • couple • au
10
I would recommend this hotel to my friend and family’s and I would book this hotel again if I had to
Pros:

The room was clean and spacious.

Cons:

No city view, would have been 10/10 if my window had a city view.

2026-09-05 • via Nuitee
G
Graham • couple • au
8
It was Ok but nothing to write home about.
Cons:

Receptionist took so long to check us in. The other receptionist checked in 3 customers in same time. Tried to book restaurant for dinner and they did not answer the phone or act on my online request.

2026-09-03 • via Nuitee