Smile Hotel Danau Kota

Hotels
6.7 (285 reviews)
No 48 Jalan 8/23E Danau Kota, , Kuala Lumpur , my

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Near shop & mall
Family room downstairs
Cons:
No housekeeping
Fan damage
Air conditioner not working properly
Bad smell

Categories

Cleanliness
4.91
No housekeeping, and the smell is not good.
Service
7.38
Standard quality for this hotel tier.
Location
8.42
Near shop & mall.
Room Quality
5.87
Everything was okk, but mention of damaged fan and air conditioner.
Amenities
6.9
Standard quality for this hotel tier.
Value for Money
7.36
Standard quality for this hotel tier.
Food and Beverage
5.91
Standard quality for this hotel tier.
Overall Experience
6.88
Mixed feedback with issues affecting overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:47

Property Description

Convenient Location
Smile Hotel Danau Kota is located in Setapak, offering easy access to nearby attractions and amenities.

Comfortable Rooms
Each room is equipped with essential amenities such as a TV, desk, and private bathroom for a comfortable stay.

Helpful Services
With a 24-hour front desk and luggage storage facilities, our staff are always available to assist you during your stay.

Book your stay at Smile Hotel Danau Kota now and experience comfort and convenience in Setapak.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 285 reviews
Cleanliness: 4.91
Service: 7.38
Location: 8.42
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.36
Food and Beverage: 5.91
Overall Experience: 6.88
I
Ir Hj Wan couple my
7
2026-06-05 via Nuitee
M
Mwale solo_traveller zm
7
Pros:

It's near the mall

Cons:

The rooms are not cleaned the times you are there unless you leave , no sugar no tea leaves

2026-06-02 via Nuitee
D
damien couple my
10
2026-05-27 via Nuitee
B
BANI HASHIM solo_traveller my
8
2026-05-15 via Nuitee
N
Nabilah extended_group my
7
2026-05-14 via Nuitee
B
Bunga solo_traveller my
5
Pros:

Pilih hotel sbb jarak location ke majlis dewan kenduri.. Family room tak perlu naik lift atau tangga..senang bawa orang tua.. Parking mudah cuma kena parking bukan bawah pokok sbb byk burung..

Cons:

Bilik berbau macam kepam dan rokok.. minta extra plastik tapi tiada.. dinding bilik hotel tak cantik, not friendly muslim tiada arah kiblat..semasa sampai staff tidak alert kehadiran tetamu, tiada tanya pun atau greetings.. hotel bayar bkn murah...mmg hotel bajet tapi bayar tak seperti value..ada hotel bajet with the same price or even below price lagi elok.. kami stay family room, bawak orang tua mesti nk selesa walau satu malam.. hope ada improvement, jgn bagi guest duduk dlm bilik yg berbau dan dinding tak dicat..saya terkilan dan kecewa.. satu malam bau bilik dan lihat dinding tak dicat stress, nk tukar bilik tapi parents terima seadanya.. i'm very disappointed dgn hotel ni..

2026-05-10 via Nuitee
couple my
1
2026-04-27 via Nuitee
M
Mazukipeli couple my
8
Pros:

Strategic location.

Cons:

Water flow for the shower low..

2026-04-22 via Nuitee
I
ilham couple my
5
2026-04-14 via Nuitee
M
Mie extended_group my
1
Not recommended at all , just waste my money
Pros:

All not good , damage and locked toilet door all the time

Cons:

All not good , dirty , bad air , not friendly enviroment

2026-04-13 via Nuitee
E
Een couple my
10
2026-04-12 via Nuitee
E
Een couple my
10
2026-04-12 via Nuitee
R
Raj family_with_children my
1
Pros:

Worst ever

2026-04-09 via Nuitee
A
Aini solo_traveller my
1
2026-04-07 via Nuitee
M
Mohd Zharif couple my
7
2026-04-01 via Nuitee
H
hasan family_with_children my
9
2026-04-01 via Nuitee
P
Preet couple au
1
2026-03-12 via Nuitee
N
Ng family_with_children my
5
2026-03-04 via Nuitee
L
Lai Ling extended_group my
6
Location good but the rooms were way below expectation at the price charged!!
Pros:

Location wise; I think it's fantastic/ Ideally located and close to amenities etc. Easy to book e0hailing services as well, which is great at peak hours.

Cons:

The room, at the average rate of RM100/per night; made me feel ripped off. The room was tiny with hardly any room to walk around. No space for luggage or clothes. Not even hooks on the wall to hang a towel or anything.
The hair dryer provided dropped off the wall one night and almost crashed to the bathroom floor. It went dead after that and I had to borrow one from the counter. The shower head was terrible and to shower, I had to stick myself to the wall otherwise I would not be showering at all! Needs major maintenance to the rooms.

The walls were also thin I could hear every movement in the adjacent rooms. One room occupant decided to hear his sweet rendition and sang as loud as he possible could from around 1030pm. He repeated this at around 130am. I reported this to the counter but I would say it was not effective at all because he continued anyway. I did not sleep much that night.

2026-01-19 via Nuitee
N
Norida couple my
6
2026-01-12 via Nuitee