Golden Moon Suite Hotel & Travel

Hotels
9.6 (1431 reviews)
12A Hang Manh, Hoan Kiem , Hanoi , VN
+84 24 3266 9828

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and safe hotel
Cons:
Noise from the street
Rooms need renovation
Limited breakfast options

Categories

Cleanliness
9.34
The reviews mention cleanliness positively, but some rooms had odors indicating a need for improvement.
Service
10
Numerous mentions of friendly and helpful staff, particularly Ms. Lily's attentiveness.
Location
10
Multiple reviews highlight the great central location as a major plus.
Room Quality
8.81
Rooms described as outdated and in need of renovation, with some complaints about size and smells.
Amenities
9.35
Amenities are average, with earplugs provided but some inconsistency in views and breakfast offerings.
Value for Money
10
Several positive mentions of the affordable rates for the quality offered.
Food and Beverage
9.3
Basic breakfast offerings described as tasty, but limited selection.
Overall Experience
10
Overall positive sentiments from guests about their enjoyable stays, despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:35

Property Description

Central Location
Located in the heart of Hanoi, Golden Moon Suite Hotel offers easy access to major attractions like St. Joseph Cathedral and Trang Tien Plaza.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. The hotel also provides 24-hour front desk service and airport transfers for convenience.

Exciting Activities
Explore the city with bike or car rentals available on-site, or venture out for hiking and cycling adventures. After a day of exploration, indulge in a delicious buffet breakfast to start your morning right.

Book now for an unforgettable stay at Golden Moon Suite Hotel in vibrant Hanoi!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.6
Based on 1431 reviews
Cleanliness: 9.34
Service: 10
Location: 10
Room Quality: 8.81
Amenities: 9.35
Value for Money: 10
Food and Beverage: 9.3
Overall Experience: 10
B
Barbara • family_with_children • au
8
Pros:

Great location near the famous Bun Cha place. Close to everything but quiet in the evening. We stayed 4 nights and after the first night move to a room with a balcony. The small rooms are just that, and okay for a night. The rooms with balconies are great. Friendly, helpful staff and a good brekky up on the roof overlooking the street.

2026-10-31 • via Nuitee
S
Simonne • family_with_children • be
10
Pros:

Le personnel est super. Peut répondre à toutes vos demandes. Une des deux jeunes femmes de la réception parle français.

Cons:

Petit déjeuner basique et salle du déjeuner très petite.

2026-10-27 • via Nuitee
A
Angelina • couple • gb
8
2026-10-27 • via Nuitee
S
shay • family_with_children • il
9
Pros:

מיקום מצויין, ארוחת בוקר מגוונת.

2026-10-22 • via Nuitee
S
Sirikorn • couple • gb
10
Absolutely amazing
Pros:

Everything about this hotel was amazing, the staff were so so incredibly helpful, kind and friendly. The rooms were spotless, they refill your water and bathroom condiments everyday, the location is perfect right in the heart of old quarter making it so easy to go anywhere. The room was so comfortable and just what you need to a relaxing city break. Definitely one of the best hotels I’ve stayed in.

Cons:

Nothing to say here. Everything was very very good.

2026-10-19 • via Nuitee
V
Vit P • solo_traveller • th
10
A wonderful little paradise!
Pros:

The hotel, staff and location are great. One thing that we were so impressed with the fantastic customer service. What happened was that we told the hotel staff that we got an early flight to catch. The staff told us that the hotel chef would prepare the to go breakfast for us. On top of that they got us a cheaper taxi fare than Grab. The hotel is so close to local restaurants and market and all attractions. We would definitely stay at this so affordable hotel if we come to visit Hanoi again.

Cons:

None!

2026-10-12 • via Nuitee
R
Ramon Ortin • solo_traveller • es
7
2026-09-18 • via Nuitee
L
Lars Johannes • couple • de
10
Great experience 😊
Pros:

The staff were very friendly and helpful, and the breakfast was delicious. We used the hotel's airport transfer service for both arrival and departure. Our flight was delayed, so we arrived in Hanoi a bit late, but the driver waited for us and gave us a warm welcome still.
The location is also very strategic; we could easily walk around Hanoi to shop, dine, visit the lake, and enjoy various other activities.
The air conditioning didn't cool the room very quickly, but it was adequate since we spent most of the day outdoors. It wasn't a major issue for us.

2026-09-08 • via Nuitee
M
Mattia • solo_traveller • it
9
2026-09-06 • via Nuitee
H
Hjalte • couple • dk
8
2026-09-05 • via Nuitee
A
alejandro • couple • es
10
Comodidad y amabilidad
Pros:

Nos gustó todo pero más el trato del personal hacia nuestra persona

2026-09-04 • via Nuitee
K
Kristian • solo_traveller • ua
10
Pros:

​Wonderful stay! The hotel is very comfortable, clean, and in a great location. Special thanks to Lily and the team for being so welcoming and helpful throughout the stay. Highly recommended!

2026-09-03 • via Nuitee
D
Davide • solo_traveller • it
9
Ottima cordialità del personale :)
Pros:

Cordialità del personale dell'hotel e disponibilità nell'aiutarci

2026-08-31 • via Nuitee
M
Marta • couple • es
10
Pros:

El personal del hotel es super amable. Yo hablé con Lily antes de nuestra llegada para, además, reservar algunas excursiones, y me explicó todo de maravilla, pero todos y cada uno de los trabajadores del hotel nos han tratado genial. Puede ser un hotel pequeño, pero eso lo hace más cercano. Nada más llegar nos recibieron con fruta y zumo de bienvenida y nos prepararon nuestra habitación a pesar de que no había avisado sobre nuestra hora de llegada (my fault, sorry). El desayuno está muy bueno y tiene bastante variedad y las habitaciones son cómodas y espaciosas. De todos los hoteles en los que hemos estado en Vietnam, ha sido el mejor.

2026-08-30 • via Nuitee
A
Andrea • extended_group • de
10
Zentrale, preislich sehr gut
Pros:

Sehr zentral gelegen, gutes Preis- Leistungsverhältnis, Frühstück gut

2026-08-28 • via Nuitee
P
Pérez Ramón • solo_traveller • es
7
Pros:

El personal muy bueno, nos dieron muy buenas recomendaciones. La ubicación para conocer Hanoi muy buena y el desayuno con vistas muy guay aunque es un espacio muy pequeño

Cons:

Habitación bien pero justita de tamaño y las fotos estan hechas con IA

2026-08-27 • via Nuitee
J
Judith P. Lacasa • solo_traveller • es
8
Pros:

El Hotel estaba muy bien ubicado en el centro de Hanoi en una calle realmente auténtica con un mercado local de revista a primera hora de la mañana. El personal, Lily, se encargó de buscarnos los desplazamientos y el crucero por la Bahía de Halong que fue extraordinario. El desayuno es en la azotea e incluye un pequeño bufet y un plato personalizado que te cocinan en el momento.

Cons:

No estábamos acostumbrados al clima tan humedo y refrescarnos en una piscina habría sido de 10, no se puede tener todo. El desayuno bufet quizás podría ser un poco mas amplio y tener alguna opción más occidental. Es solo una sugerencia.

2026-08-27 • via Nuitee
L
Laura • couple • es
10
2026-08-25 • via Nuitee
A
Adéla • solo_traveller • cz
10
Pros:

Personál byl moc milý. Snídaně jsou v nejvyšším patře s nádherným výhledem.

2026-08-24 • via Nuitee
P
Pauline • family_with_children • fr
8
2026-08-23 • via Nuitee