Hilton Garden Inn Nashville Brentwood

Hotels
Hilton Garden Inn
9.1 (323 reviews)
217 Centerview Drive , Brentwood , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property
Great location
Cons:
High fees for parking and breakfast
Unpleasant smells in some areas

Categories

Cleanliness
8.91
Generally clean, although some reviews mentioned unpleasant smells in the hallways and elevators.
Service
9.99
Many reviews praised the staff as friendly and helpful, exemplified by Tim's exceptional service.
Location
9.92
Close proximity to restaurants, supermarkets, and safe environment were frequently highlighted.
Room Quality
8.87
Some rooms were reported as comfortable, although there were complaints about uncomfortable beds.
Amenities
8.4
Amenities were deemed lacking, with mentions of charged breakfast and parking fees.
Value for Money
7.86
Multiple reviews expressed that prices were too high relative to the offerings.
Food and Beverage
8.91
Breakfast received positive feedback but noted as expensive, affecting overall perceived value.
Overall Experience
9.98
Overall experience includes positive sentiments about staff and location despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Luxurious Stay in Brentwood, Tennessee

Modern Comforts: Hilton Garden Inn Nashville Brentwood offers free WiFi, a sun terrace, and a fitness centre for guests to unwind and stay connected.

Dining Delights: Indulge in a delicious breakfast at The Garden Grille and savor evening drinks at The Bar for a complete dining experience without leaving the hotel.

Convenient Location: Situated just a short drive from Nashville and Franklin, with easy access to Nashville International Airport, our hotel is the perfect choice for your stay in Brentwood.

Ready to experience comfort and convenience at Hilton Garden Inn Nashville Brentwood? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 323 reviews
Cleanliness: 8.91
Service: 9.99
Location: 9.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 9.98
A
Anna solo_traveller us
9
2026-05-21 via Nuitee
K
Kathrine family_with_children us
8
2026-05-10 via Nuitee
M
Michael solo_traveller us
6
Pros:

Consistent.

Cons:

I ordered breakfast with the order taker and never received my order. After 15 minutes or so, I asked her about my breakfast. She apologized and offered to order it for me again, but at that point it was too late. I had to leave for a meeting.

2026-04-14 via Nuitee
B
Bob couple us
10
Pros:

The restaurant had very reasonably priced, very good food.

2026-03-29 via Nuitee
D
Dani solo_traveller us
9
Sour check in.
Pros:

Location, great things walking distance.

Cons:

Had a friction with staff in the am. I’ve stayed at this Brentwood location a LOT, like around 15? I don’t even know, maybe more. They have been accommodating my early check ins in every single one of them and that’s why I come back to this location. I’m aware is not guaranteed, but again this is Nashville, not Manhattan (where I also live). The new manager didn’t respond my questions, refused my early check in first attempt that I was OK with, came back at 11 am and tried again, said no again; tried again sitting in front of her; had an attitude with her ‘BRB sign’ she made sure I heard when she left reception. Your team knows me at this point, I come to this hotel all the time, never had problems with the other girl with the beautiful nails front desk. Once she was so sweet saying ‘I can’t check in anyone before 9-10’ which was totally understandable. I will give this hotel one last shot. I was ready to cancel my booking which she also said it was impossible; when I was already at the hotel in person, because of the attitude. I have no problems with her, even after days it happened, but Im a hostess as well who sets the tone for the stay, and this was the only time in years I had an issue. I was ready to book the other hotel next door because of this. I ended up checking in almost noon. Most of the time I don’t even spend the night. I was ok with any room, ‘upgrade or downgrade’ I said, I could care less, ‘NO rooms available’ ‘-Technically check ins are 3 pm…’ - I’m only at this location because of early check ins and the staff know me and I stayed MANY TIMES, check again. I am not a Hilton member and I don’t care about the status because I don’t need it. What I know is that I have been a client for years and build a relationship with THIS location. I apologized to her, she didn’t to me. She is new and said ‘never seen me there’ - quote. I also didn’t ask her name.

2026-03-12 via Nuitee
D
Damesia family_with_children us
10
Pros:

The location was perfect and parking was a breeze. There were plenty of options.

2026-01-23 via Nuitee
M
Mitchell couple us
8
Pros:

Did not eat there. Parking was not too good

Cons:

Better marked

2026-01-19 via Nuitee
J
Jennifer couple us
9
2026-01-19 via Nuitee
J
Juanita family_with_children us
8
2026-01-19 via Nuitee
H
Hobson couple us
10
Great weekend stay
Pros:

Very clean

Cons:

Na

2025-12-23 via Nuitee
S
Sherry family_with_children us
7
2025-12-15 via Nuitee
A
Arthur couple us
8
Pros:

location is really good. restaurants close by, supermarkets, CVS, etc..

Cons:

The hotel charged my $75 Pet fee. too expensive..!

2025-11-24 via Nuitee
G
Gerald solo_traveller us
10
2025-11-24 via Nuitee
D
Dave couple us
9
Good stay, but not inexpensive.
Pros:

Excellent breakfast. Staff helpful.

Cons:

Surprised by parking fee.

2025-11-22 via Nuitee
2
235melodiem Couples
10
Another great stay
Pros:

We have stayed at this hotel pretty much every time we have visited Nashville for the last 10 years and it doesn’t disappoint. The staff is awesome, the room is clean, and the breakfast is good. It’s in a safe area and it’s still close to Nashville, as well as a great mall. I believe that the person who assisted me during the check in process was Mr. Cho and I wanted to say that he provided phenomenal service, as well as the 2 people who were working in the restaurant during breakfast.

This hotel will continue to be our first choice.

Thanks for another great stay!

2025-11-15 via Tripadvisor
A
Angela family_with_children us
10
2025-11-08 via Nuitee
H
HappyTraveler76 Solo travel Bothell, Washington
10
Lovely and Convenient Hotel in Brentwood
Pros:

As a solo female traveler, I couldn’t have asked for a better experience at Hilton Garden Inn Nashville Brentwood. From the moment I walked in, I felt welcomed and at ease. The front desk staff, especially Kendra, went above and beyond to make my stay even better. When I discovered an issue with the toilet running in my room, I called the front desk and Kendra immediately took care of it. She personally brought me a key to a nearby room, which I really appreciated — she didn’t have to do that, but it made a big difference after a very long day of driving,

The room itself was beautifully appointed — modern and very clean. The mattress was extremely comfortable, and I had one of the best night’s sleeps I’ve had on the road in a while. It was the perfect spot to rest after a long drive. The shower door kept sliding open when I was showering - not a big deal - as I still had a wonderful shower. Also, this hotel provides a lot of towels!!! Usually, hotels limit towels - but this Hilton knows how to make a guest feel like a queen.

I highly recommend this hotel—great location, fantastic service, and a wonderful place to relax!

Finally, I just have to emphasize again how Kendra’s warm and personable service made me feel right at home—it was the perfect, much-needed welcome after a long day on the road. Please pass along my appreciation to her and treat her to a gift card for a nice lunch or dinner as a token of gratitude.

2025-11-02 via Tripadvisor
K
Kevin family_with_children us
8
Nice place but way overpriced
Pros:

Clean

Cons:

Way overpriced. Even had to pay for parking. Advertised breakfast but had to pay for it.

2025-10-29 via Nuitee
B
Brooke couple us
10
Pros:

Tim at the front desk is a phenomenal employee. Very kind and helpful. We have stayed here twice now. We really enjoy it. Great location, very clean, never any issues!

Cons:

Parking is not free anymore and it’s not great. No free breakfast.

2025-10-28 via Nuitee
J
Javar solo_traveller us
9
Excellent time
Pros:

proximity to everything

Cons:

isolated I assume but my room didn’t have much toilet paper or bodywash

2025-10-25 via Nuitee