Kandy View Hotel

Hotels
6.6 (607 reviews)
40/22, Hilpankandura Ampitiya Road , Kandy , LK
+94 814 481 300

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Budget-friendly accommodation
Good view and hospitality
Cons:
Poor cleanliness
Unresponsive service
Mismanagement of bookings

Categories

Cleanliness
4.4
Reviews highlighted dirty rooms, dusty furniture, and unclean bathrooms.
Service
6.9
Staff was unresponsive and inefficient in managing guest issues.
Location
8.4
Location was decent, but overshadowed by other issues.
Room Quality
5.4
Rooms were dusty, poorly maintained, and not reflective of booking images.
Amenities
6.4
Limited amenities and poor condition of the swimming pool.
Value for Money
5.9
Guests felt the quality didn't match the cost paid.
Food and Beverage
7.4
No specific mentions about food and beverage; assumed average.
Overall Experience
8
Many negative aspects, but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:45

Property Description

Spectacular Views and Homely Accommodation
Nestled in the hills of Kandy, Kandy View Hotel offers a unique experience with its stunning rainforest vistas and comfortable rooms. Enjoy the warmth of homely accommodation while taking in the breathtaking surroundings.

Culinary Delights and Cultural Activities
Indulge in a culinary journey at the hotel's restaurant, where you can savor a variety of Sri Lankan and Chinese dishes. For those seeking a taste of home, Western meals are also available. Immerse yourself in the local culture with activities like Sri Lankan cooking classes, adding a flavorful touch to your stay.

Relaxation and Convenience
Unwind with Ayurvedic treatments at the spa or take a rejuvenating dip in the outdoor pool. The hotel's 24/7 front desk offers car rentals and laundry services, ensuring a hassle-free stay. Book now and experience the perfect blend of relaxation and convenience at Kandy View Hotel.

Important information:

Please note that the rooms cannot be booked by hour.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 607 reviews
Cleanliness: 4.4
Service: 6.9
Location: 8.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 7.4
Overall Experience: 8
S
Sapumal • solo_traveller • lk
1
Pros:

Nice place.

Cons:

This was my second stay at this property, and honestly, I was very disappointed with the experience.
The room was not clean at all. There were cockroaches in the bathroom at night, and there were no towels provided. I stayed in a budget room on the ground floor, in the last room at the end of the corridor.
I had a discount through Booking.com. However, when I went to pay for the room, the staff member said he was not aware of the discount and told me to check with the owner. He called the owner and handed me the phone.
I explained to the owner that I had a discount through Booking.com. However, the owner's response was, "Don't tell me about that. Deal with Booking.com directly."
I had absolutely no problem paying the full amount. My concern was the owner's attitude and the way I was treated as a customer. A little courtesy and professionalism when speaking to guests would have made a big difference.
Unfortunately, the lack of cleanliness, the cockroaches, the absence of towels, and the owner's poor customer service made this a very unpleasant experience.
This will definitely be my last stay at this property. I will never return, and I would not recommend it to others.

2026-09-19 • via Nuitee
S
Sapumal • solo_traveller • lk
6
2026-09-15 • via Nuitee
K
Kelum • solo_traveller • lk
10
Pros:

Very friendly staff, comfortable room, scenic location, safe area, and very close to Kandy city.

2026-09-15 • via Nuitee
D
Deshapriya • solo_traveller • lk
8
2026-09-12 • via Nuitee
A
Akshaya • couple • lk
9
Pros:

The view is so beautiful 😍

Cons:

Nothing

2026-09-10 • via Nuitee
D
DILANKA • solo_traveller • ro
10
Pros:

Friendly staff

Cons:

Nothing

2026-09-07 • via Nuitee
M
Morapitiya • family_with_children • lk
1
2026-09-06 • via Nuitee
S
S • solo_traveller • lk
10
2026-09-05 • via Nuitee
Z
zahoor • couple • bh
10
2026-09-04 • via Nuitee
T
theekshana • solo_traveller • lk
3
2026-09-02 • via Nuitee
V
Vishwajith • solo_traveller • lk
7
2026-08-31 • via Nuitee
C
Charles • solo_traveller • lk
10
Pros:

Mainly staff and swimming pool facilities 🥰😍

2026-08-31 • via Nuitee
E
Eizaz • solo_traveller • in
10
2026-08-30 • via Nuitee
S
Shifanji • extended_group • lk
7
2026-08-24 • via Nuitee
P
Patxi • solo_traveller • es
1
Inhabitable debería retirarlo Booking de la web
Pros:

El personal trabajador que hacia lo que podía.

Cons:

Las instalaciones estaban inhabitables como hotel por muy económico que sería. Baños en ambas habitaciones con el techo escarchado y negro de la humedad, el agua del lavabo y retrete salia hacia el plato de la ducha, suciio y dejado. Sin agua caliente. Habitaciones en estado de deterioradas totalmente, ventanas estropadas, pestillos que se podian cerrar, cerraduras de puertas rotas,.... Además plaga de hormigas, cucarachas y otros reptiles q el personal del hotel intentaban matar con limpia cristales. Desayuno pobre. Aguantamos una noche y acordamos cancelar el resto de la estancia. Nos ofrecieron otras habitaciones pero todas en estado de abandono. Somos viajeros y dormimos en albergues y otros alojamientos sencillos. Este nos supero sobretodo cuando vas con hijas. No se como booking no revisa este tipo de alojamientos antes de ofertarlos en la web.

2026-08-21 • via Nuitee
B
barik • extended_group • in
2
Service facility is not enough for value for money, washroom door lock not working and gizzar not working
Pros:

Nothing

Cons:

Nothing

2026-08-19 • via Nuitee
A
Akshaya • couple • lk
10
Pros:

Kindly staff
budget friendly also🥰

2026-08-17 • via Nuitee
W
Wilson • couple • ai
10
Amazing warm welcome
Pros:

Amazing warm welcome and excellent customer service. The room was clean, and the bedsheets were fresh and smelled lovely. Very helpful staff!

2026-08-14 • via Nuitee
M
Milar • couple • lk
3
Pros:

Only the room was neat

Cons:

There was no good customer service
The blanket was really a piece of a clothe
Food I was waiting for more than 1 hour after ordering
No handwash or soap in the washroom

2026-08-13 • via Nuitee
S
Sandun Kuruppu • solo_traveller • lk
6
2026-08-13 • via Nuitee