Kandy View Hotel

Hotels
6.6 (603 reviews)
40/22, Hilpankandura Ampitiya Road , Kandy , lk
+94 814 481 300

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Budget-friendly accommodation
Good view and hospitality
Cons:
Poor cleanliness
Unresponsive service
Mismanagement of bookings

Categories

Cleanliness
4.4
Reviews highlighted dirty rooms, dusty furniture, and unclean bathrooms.
Service
6.9
Staff was unresponsive and inefficient in managing guest issues.
Location
8.4
Location was decent, but overshadowed by other issues.
Room Quality
5.4
Rooms were dusty, poorly maintained, and not reflective of booking images.
Amenities
6.4
Limited amenities and poor condition of the swimming pool.
Value for Money
5.9
Guests felt the quality didn't match the cost paid.
Food and Beverage
7.4
No specific mentions about food and beverage; assumed average.
Overall Experience
8
Many negative aspects, but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:45

Property Description

Spectacular Views and Homely Accommodation
Nestled in the hills of Kandy, Kandy View Hotel offers a unique experience with its stunning rainforest vistas and comfortable rooms. Enjoy the warmth of homely accommodation while taking in the breathtaking surroundings.

Culinary Delights and Cultural Activities
Indulge in a culinary journey at the hotel's restaurant, where you can savor a variety of Sri Lankan and Chinese dishes. For those seeking a taste of home, Western meals are also available. Immerse yourself in the local culture with activities like Sri Lankan cooking classes, adding a flavorful touch to your stay.

Relaxation and Convenience
Unwind with Ayurvedic treatments at the spa or take a rejuvenating dip in the outdoor pool. The hotel's 24/7 front desk offers car rentals and laundry services, ensuring a hassle-free stay. Book now and experience the perfect blend of relaxation and convenience at Kandy View Hotel.

Important information:

Please note that the rooms cannot be booked by hour.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 603 reviews
Cleanliness: 4.4
Service: 6.9
Location: 8.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 7.4
Overall Experience: 8
W
Wilson • couple • ai
10
Amazing warm welcome
Pros:

Amazing warm welcome and excellent customer service. The room was clean, and the bedsheets were fresh and smelled lovely. Very helpful staff!

2026-08-14 • via Nuitee
M
Milar • couple • lk
3
Pros:

Only the room was neat

Cons:

There was no good customer service
The blanket was really a piece of a clothe
Food I was waiting for more than 1 hour after ordering
No handwash or soap in the washroom

2026-08-13 • via Nuitee
S
Sandun Kuruppu • solo_traveller • lk
6
2026-08-13 • via Nuitee
W
Wilson • couple • ai
9
Thank you to the kind-hearted and lovely young lady.
Pros:

⭐⭐⭐⭐⭐
Lovely place with very friendly, kind, and helpful staff. The place was even better than I expected. Highly recommended!

Cons:

The facilities are quite limited, but the place is still manageable and comfortable enough for a short st

2026-08-08 • via Nuitee
S
Shewin • couple • lk
8
2026-08-08 • via Nuitee
A
Asiri • couple • lk
8
Pros:

Room was okay. location also near to Kandy city. Staff was friendly

2026-07-21 • via Nuitee
W
Wilson • couple • ai
9
lady manager is very friendly and welcoming. Highly recommended!
Pros:

A great hotel with an amazing pool and a very clean environment. The rooms are well-maintained with fresh bed covers, clean pillow covers, and a pleasant smell. The service is excellent.

Cons:

Facilities ☹️

2026-07-15 • via Nuitee
W
Wilson • couple • ai
10
Friendly staff
Pros:

Great hotel with friendly staff, a nice pool, delicious breakfast, and helpful reception service.

2026-07-15 • via Nuitee
S
S • couple • lk
10
2026-07-04 • via Nuitee
W
Wilson • couple • ai
9
2026-06-25 • via Nuitee
C
chandrajith • solo_traveller • lk
5
2026-06-17 • via Nuitee
K
K V J P S • couple • lk
5
Pros:

Staff was ok

Cons:

Bed was not that good...had a budget room...bed was not comfortable..also the bathroom...no dustbin..have visted this property several times...

2026-06-08 • via Nuitee
C
Chehan • extended_group • lk
1
Worst ever experience we had. They asked for more money than we booked in booking.com
Cons:

Worst ever experience we had. They asked for more money than we booked in booking.com

2026-05-29 • via Nuitee
T
Tharusha • couple • lk
5
2026-05-28 • via Nuitee
R
Ricci • couple • it
7
2026-05-17 • via Nuitee
M
Mihai • solo_traveller • ro
1
2026-05-06 • via Nuitee
P
perera • couple • lk
1
2026-05-02 • via Nuitee
D
D_shan • solo_traveller • lk
7
2026-04-27 • via Nuitee
B
Bawa Mohamed • family_with_children • ae
1
Non clean wash room weryy bad
Pros:

Inky pool

Cons:

Nothing

2026-04-26 • via Nuitee
J
julian • couple • be
10
appreciating hospitality
Pros:

There is a very attractive manager. She was very friendly and always appeared with us. She gave us a very warm welcome and a very good introduction. Her name is Udumbara and she is a very beautiful and attractive girl who suits her name. Because of her, it seems that the hotel does not have any shortcomings.

Cons:

Even though it says there is a restaurant, the service is very confusing.

2026-04-23 • via Nuitee