Hotel & SPA Duchessa Isabella Collection by GSA Hotels

Hotels
8.4 (440 reviews)
Via Palestro 70 , Ferrara , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Elegance
Ambiance
Cons:
Room Quality
Value for Money
Dining

Categories

Cleanliness
8.23
Some reviews mention that the facilities were clean, but there were comments about dated rooms affecting overall comfort.
Service
9.2
Reviewers consistently praise the hotel staff for their helpfulness and friendliness.
Location
9.24
The hotel is noted for its convenient location near major tourist attractions, which guests appreciate.
Room Quality
7.69
Several reviews mention issues with room condition, including outdated decor and maintenance concerns.
Amenities
8.22
Guests appreciate the provided amenities, despite some wishing for enhancements such as a hot breakfast option.
Value for Money
7.68
Some guests feel that the pricing, particularly for dining, does not match the quality.
Food and Beverage
8.23
Overall quality of breakfast and service is well-received, though some suggest more variety in the hot options.
Overall Experience
8.7
Most guests express a strong desire to return, indicating a positive overall experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:57

Property Description

Luxurious rooms with modern amenities
Experience elegance with satellite TV, minibar, and seating area in air-conditioned rooms featuring a private bathroom with complimentary toiletries.

Delicious breakfast options
Start your day right with a sumptuous spread of homemade cakes, fresh eggs, and a variety of vegetables for a perfect morning boost.

Relaxation at its best
Indulge in ultimate relaxation at the onsite spa offering a sauna, Turkish bath, hot tub, and sensory showers, complemented by a herbal tea corner for a rejuvenating experience.

To book your stay at Duchessa Isabella Collection, visit our website today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 440 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
A
Andrejs couple lv
10
2026-07-04 via Nuitee
E
elisa couple it
10
2026-07-04 via Nuitee
F
Francesco family_with_children it
10
2026-07-03 via Nuitee
D
Davide couple it
10
2026-07-03 via Nuitee
A
Alain couple fr
7
Ferrare, une ville médiévale pleine de charme, ouverte sur la culture.
Pros:

Nous avons été bien accueillis dans un lieu prestigieux.
Un petit déjeuner royal le premier et le dernier jour, et un bon petit déjeuner dans un beau jardin les 2ème et 3 ème jour.
La direction a été très réactive lorsque le personnel de service a signalé l'extinction de la climatisation. Nous avons été transférés rapidement dans une suite qui a donné entière satisfaction.
Nous avons apprécié la proximité du centre historique.

Cons:

Nous avons été surpris par la première chambre désuette qui mériterait un grand rafraîchissement.
Surpris et déçus de ne pas bénéficier de la piscine intérieure mentionnée sur le site de booking.com : elle n'existe pas !
Cela ressemble à de la publicité mensongère ...
Nous avons été informés à la dernière minute du festival de musique estival à Ferrare, tout près de l'hôtel Duchessa Isabella : décibels produisant de grandes nuisances sonores une grande partie des nuits de notre séjour.

2026-06-25 via Nuitee
M
Martina couple it
4
Pros:

Bello l’ingresso, gli spazi anche peccato che siano mal organizzati

Cons:

Non molto pulita, dispersiva, camere e hotel di per sé molto obsoleti. Tutto molto vecchio e usurato. Con qualche accortezza in più e rinnovamento sarebbe una chicca questo hotel.

2026-06-23 via Nuitee
A
Adri extended_group it
7
2026-06-23 via Nuitee
F
fabrizio couple it
10
2026-06-22 via Nuitee
V
Valentina couple it
10
2026-06-21 via Nuitee
A
Alessandro solo_traveller it
9
2026-06-19 via Nuitee
A
Alessandro family_with_children it
3
Rapporto qualità prezzo inadeguato
Pros:

La posizione.

Cons:

L'hotel avrebbe bisogno di un po' di cura e ristrutturazione. La camera era piccola, modesta nell'arredo e sicuramente non adeguata alle cinque stelle indicate. Consegnati meno asciugamani del dovuto. Colazione nella norma dei 4 stelle. Secondo me la qualità dell'hotel non rispecchia la categoria cinque stelle, e non vale il prezzo richiesto. Se fosse stato un quattro stelle lo avrei considerato più accettabile.

2026-06-17 via Nuitee
V
Valerio extended_group it
8
2026-06-16 via Nuitee
Y
Yindee couple dk
8
Pros:

อยู่ใกล้แหล่งถนนคนเดิน

Cons:

ที่พักจัดได้คลาสสิกดีชอบห้องอาหาร

2026-06-15 via Nuitee
I
Igor solo_traveller ua
10
2026-06-11 via Nuitee
P
Paolo solo_traveller it
5
Cons:

Tutto salvo un 5 stelle

2026-06-06 via Nuitee
S
Simone extended_group it
7
2026-06-05 via Nuitee
C
Chiara extended_group it
9
2026-06-05 via Nuitee
R
Reisinger solo_traveller at
9
2026-06-04 via Nuitee
J
Jens couple de
9
Wer es plüschig mag - ein sehr schönes Hotel für die Durchreise
Pros:

- Sehr schönes, aber plüschiges Hotel
- Frühstück war gut und schmackhaft
- Zentrale Lage, aber trotzdem ruhig
- Parkplatz direkt am Hotel
- Upgrade erhalten in eine Suite

Cons:

- Parkplatz 18,-- Euro etwas teuer
- Wasserdruck und Klima sehr schwach, aber ein Upgrade erhalten in eine Suite

2026-06-04 via Nuitee
M
Monica couple it
8
2026-06-02 via Nuitee