Hotel Berri Versalles

Hotels
8.5 (2555 reviews)
Alto de Capuchinos 9 , Rentería , ES
+34 943 51 20 45
[email protected]

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Free
Children allowed

Facilities

Free self parking
Free WiFi
Air conditioning
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Easy bus access to San Sebastián
Free parking at the property
Clean rooms and comfortable beds
24h free coffee/tea dispensers
Quiet neighbourhood
Cons:
Poor soundproofing / noise disturbance
No minibar in some rooms
Windows lack blinds/shutters (only curtains)
Somewhat remote for walking to attractions (car needed for some)
Limited parking spaces at peak times
One guest reported an uncomfortable WhatsApp security request

Categories

Cleanliness
9
Consistently praised for cleanliness; multiple guests mention very clean rooms and daily towel changes.
Service
9.5
Staff repeatedly described as very friendly and helpful; responsive online check-in and accommodating reception (one isolated security concern about a WhatsApp request).
Location
8.5
Excellent bus connection to San Sebastián (stop ~50m, ~20 min to centre) and a quiet neighbourhood; some guests find it a bit remote and require a car for other sites.
Room Quality
7.5
Comfortable beds and well-kept rooms reported, but issues noted: weak soundproofing (at least one severe noise complaint), missing minibar in some rooms, and some guests wanted rooms with balconies.
Amenities
8.5
Good basic amenities: free parking at the property and 24h coffee/tea dispensers; however, no minibar in some rooms and parking space can be limited at times.
Value for Money
8.5
Viewed as a good option that meets expectations — comfortable rooms, parking and transport links add clear value.
Food and Beverage
8
Limited on-site F&B offering but appreciated 24h free coffee/tea dispensers; cafés nearby serve breakfast/dining needs.
Overall Experience
8.5
Generally positive stays: friendly staff, clean rooms, convenient bus link and parking; some negative experiences (noise, minor amenity/security issues) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:34

Property Description

Located on the upper part of the town of Errenteria, the hotel offers functional and spacious rooms with outstanding views to the Port of Pasaia and the Jaizkibel mount. Easy access from road N-1, minutes from the French border and San Sebastian city centre. Fully renovated rooms with cosy decoration, new beds and a brand new A/C and heating system.

Important information:

Due to COVID-19 the hotel offers in each room a complimentary kit that consists of 2 masks, gloves and hand cleansing gel.

Our face to face reception hours are from 8:00 to 13:00 and from 17:30 to 20:00. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 1+ years costs 20 EUR per night. A cot for children up to 1 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.5
Based on 2555 reviews
Cleanliness: 9
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
M
Maria Luisa • couple • es
7
Buena experiencia para lo que queríamos.
Pros:

No desayunamos en el hotel.
Ubicación alejada de nuestras necesidades, no quedaban en hoteles más cercanos.

Cons:

Ruidosa por las puertas de los clientes contiguos.
Colchón creemos que menos de 135 cms

2026-10-13 • via Nuitee
G
Guillaume • extended_group • fr
8
je conseille
Pros:

très bien et propre

2026-10-13 • via Nuitee
M
Mouhssine • couple • es
4
2026-10-13 • via Nuitee
V
Valentin • couple • fr
10
Pros:

Tout était absolument parfait !

2026-10-12 • via Nuitee
M
Mariska • solo_traveller • nl
8
Pros:

Heel vriendelijk personeel.

Cons:

We wisten niet dat er een stadslift was, dus de heenreis was wat zwaar. Het ligt namelijk hoger in het dorpje.

2026-10-11 • via Nuitee
F
Francisco • solo_traveller • es
10
Todo bien
Pros:

Muy limpio

Cons:

Lejos del centro

2026-10-11 • via Nuitee
P
pardo333 • solo_traveller • es
10
Pros:

La atención en checo

Cons:

Todo ok

2026-10-10 • via Nuitee
L
Lene Elise • solo_traveller • dk
7
Pros:

Venligt personale

Cons:

Ikke så spændende beliggenhed

2026-10-10 • via Nuitee
M
miguel • couple • es
8
2026-10-09 • via Nuitee
M
Marko • solo_traveller • si
8
2026-10-09 • via Nuitee
L
Luis • couple • pr
10
Pros:

This is a cute little hotel outside San Sebastián about 20-25 min away from old town. Great service, clean, comfortable and good value. The front desk people are awesome!! I used the bus which is 5 min away from hotel and takes you to old town in 25-30min no transfers

Cons:

I had an issue with the people next door due to heavy arguments at late hours. Not due to the hotel and they took care of it next morning.

2026-10-09 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

El personal del hotel es muy muy amable. Las instalaciones nuevas y limpias. La cama, super cómoda

2026-10-08 • via Nuitee
R
Rui Pedro Oliveira • couple • pt
8
Bom para uma noite de descanso numa viagem entre cidades.
Pros:

Relação Preço-Qualidade

Cons:

Tamanho do Quarto

2026-10-07 • via Nuitee
E
Ewan • couple • gb
9
Pros:

The staff were exceedingly nice and it was really easy to catch a bus to and from the city.

2026-09-19 • via Nuitee
A
Alnhoa • couple • es
1
2026-09-19 • via Nuitee
T
Tor • solo_traveller • no
10
Flott rent og bra hotell
Pros:

Sentralt og fint hotell både med og uten bil . Flotte rom, gode senger . Gratis parkeringsplass . Veldig hyggelige og hjelpsome ansatte! Anbefales!

2026-09-19 • via Nuitee
Y
Yuliia • solo_traveller • ua
9
Pros:

Чистота, кофе чай на кухне

Cons:

Хотелось бы номер с балконом, так как на фото были такие номера. Но нам попался номер внизу.

2026-09-18 • via Nuitee
A
Ana • solo_traveller • es
8
Muy cuidado y bien comunicado
Pros:

La comunicación , hay un bus que te deja en el centro.
Todo en el hotel muy nuevo.
Parking a la puerta

Cons:

Las ventanas no tienen persianas, solo cortinas

2026-09-18 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-09-18 • via Nuitee
L
Laurence • extended_group • fr
9
2026-09-18 • via Nuitee