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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Meeting/banquet facilities
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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ATM/cash machine on site
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Pool with view
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Indoor pool
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Pool bar
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Prime Location
Luxurious Amenities
Exceptional Services
Ready to experience a luxurious stay with stunning city views and top-notch amenities? Indulge in our semi-outdoor infinity pool and savor delightful dining options. Book now at The Waterfront Hotel Kuching for an unforgettable getaway.
From 1st January 2023, a tourist tax of RM 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.
Please note that renovation work on the property will be carried out until 2nd quarter 2027.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Excellent location, very helpful and friendly staff.
We liked everything.
Very friendly and helpful. Room spacious. Good pool. Great part of town.
Take out breakfasts for the early check out have four set menus. They are excellent.
To control the room temperature with ac remote control was a bit complicated. The English of the staff explained in the room was not clear enough.
Great location. Staff were exceptionally friendly and helpful. Very clean and comfortable.
Nothing, we liked it all.
Ubicación, habitación y el desayuno
Nada
Good location & friend staff
The bed a bit small
The l9cation, food, room.
None
Excellent location and very comfortable
Nothing
Everythings great 10/10
Spacious and comfortable. The location - close to the riverfront, Chinatown and some museums.
NA
Appears to be slightly out of the city centre but it’s actually in the best location directly opposite the nightly water fountain show and right by the spectacular pedestrian bridge. There’s lots of little shops and street market very close by and there is direct access from the hotel lobby into a small shopping mall. Because it’s not directly in the centre there’s less traffic.
The hotel looks a little shabby from the outside and there is work going on to renovate it. Inside it warrants its 5 star rating. The room was one of the best I have stayed in in 40 plus years of travelling. Maybe mine was newly renovated but it was spectacular. The shower was state of the art and the bathroom had top quality everything!! The room was massive the bed was comfortable the view of the river was amazing especially at nighttime.
Breakfast was a feast although there was no pork.
Staff were friendly and helpful and always made time to talk to you.
I paid more than I normally would but what I got for my money made it worth every penny.
Nothing at all. It had everything I could have wished for at a price I could afford. There renovation with was very low key and didn’t adversely affect my stay.
Great location very close to the waterfront.
Breakfast was rich and tasty. Nice rooftop area although the view was not fully visible due to the smoke.
Room cleaning could be improved. Minor thing but I was given omelette with meat/wrong ingredients during all of my 3 breakfasts even though I specifically told them what I wanted. Overall a bit overpriced.
Absolutely perfect. Room clean and spacious with excellent, friendly and professional service. Great location for all excursion pick ups and for exploring the city
Nothing - it was ideal
Beautifully decorated with a very comfortable bed and all the amenities a girl could ask for. The bathroom is spacious and well-equipped. The hotel is right by the waterfront, making it lovely for an evening stroll, and there are plenty of shops and eateries nearby for quick meals and shopping. A big plus is that the hotel is also directly connected to a shopping mall, making everything super convenient!
Nothing
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