The Waterfront Hotel Kuching

Hotels
8.7 (1998 reviews)
68 Jalan Tun Abang Haji Openg , Kuching , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inadequate lift service
Room availability issues

Categories

Cleanliness
8.53
Generally clean, but some issues with room lighting reported.
Service
9
Staff are described as friendly, helpful, and professional.
Location
9.04
Excellent location, very accessible to shopping and attractions.
Room Quality
8.49
Rooms are spacious and comfortable, though there were some complaints about room availability.
Amenities
8.52
Good amenities overall, but lack of comfortable poolside loungers reported.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
9.03
Breakfast is described as excellent, and the food quality is high.
Overall Experience
8.5
Overall a positive stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:59

Property Description

Prime Location

Luxurious Amenities

Exceptional Services

Ready to experience a luxurious stay with stunning city views and top-notch amenities? Indulge in our semi-outdoor infinity pool and savor delightful dining options. Book now at The Waterfront Hotel Kuching for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night will apply to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that renovation work on the property will be carried out until December 2026.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1998 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.5
M
mohamed khalid • solo_traveller • bn
8
2026-07-04 • via Nuitee
A
Alexander Gordon • solo_traveller • my
8
2026-07-04 • via Nuitee
G
Guy • couple • fr
10
2026-07-03 • via Nuitee
B
Beng • solo_traveller • sg
10
Wonderful location and great breakfast spread and lovely drinks and food at club level.
Pros:

Friendly and efficient staff especially at the club level. Special mentions: Sharon for her an acceding to our needs by arranging birthday cake and booking cab. Thank you.

Cons:

Can't watch Sunkan+ in the room especially during World Cup!

2026-07-03 • via Nuitee
N
Nurrashidah • couple • my
10
Pros:

All ☺️☺️

2026-07-02 • via Nuitee
A
Alessandra Maria • family_with_children • it
10
Mi è piaciuta la posizione, la struttura pulita , ottimo il ristorante alla carta, colazione abbondante e per tutti i gu
Pros:

Mi è piaciuta la posizione, la struttura pulita , ottimo il ristorante alla carta, colazione abbondante e per tutti i gusti. Bella piscina con vista.

Cons:

Mi è piaciuto tutto

2026-07-01 • via Nuitee
M
Masyantie • extended_group • my
9
2026-07-01 • via Nuitee
A
Alessandro • family_with_children • it
10
Pros:

Posizione ottima, con vista fiume spettacolare! Direttamente collegata al centro commerciale con tutti i servizi: atm, negozi, ristoranti.

2026-06-30 • via Nuitee
I
Intan Faieza • solo_traveller • my
10
2026-06-29 • via Nuitee
B
Betty • extended_group • bn
10
Convenience
Pros:

Very close to shopping center with a Mall attach to it. Nice waterfront views. Recommended!

2026-06-29 • via Nuitee
K
Karl • couple • gb
8
2026-06-29 • via Nuitee
O
Ong • family_with_children • my
10
Pros:

Best buffet breakfast ... love it ... hotel clean n beautiful...connected w shopping mall...wil choose to stay here my next trip...

Cons:

Breakfast good
Staff friendly

2026-06-29 • via Nuitee
A
ALBERT PERCY • solo_traveller • my
10
Pros:

Variety food for breakfast and facilities.

Cons:

No comment, for me excellent.

2026-06-28 • via Nuitee
A
ALBERT PERCY • solo_traveller • my
10
Please choose waterfront hotel when you are at Kuching city.
Pros:

The breakfast and facilities.

Cons:

No comment, excellent for me.

2026-06-28 • via Nuitee
W
Wim • solo_traveller • nl
10
Pros:

Als je een kamer hebt met uitzicht op de rivier is dat geweldig. De ligging is uitstekend. Het personeel is over vriendelijk en behulpzaam. Het ontbijt was uitgebreid en van hoge kwaliteit.

Cons:

Niets

2026-06-27 • via Nuitee
Y
Yildiz • couple • nl
9
Pros:

Heel centraal gelegen, midden in het centrum. Het hotel wordt nú gerenoveerd (zal nog zeker een jaar duren), het is wat verouderd maar wel onderhouden. Ontzettend vriendelijk personeel en goede service.

2026-06-27 • via Nuitee
D
Dhevarajan • solo_traveller • sg
9
Pros:

Excellent location right beside Chinatown and a 15 min walk to the fantastic Borneo Cultures Museum. Great view of the Sarawak Legislative Assembly building. Bathroom was very clean and room was comfy. The Plaza Merdeka Mall beside is convenient for a quick bite and shopping.

Cons:

No complaints.

2026-06-26 • via Nuitee
A
asmah • solo_traveller • my
9
2026-06-26 • via Nuitee
S
Siti Farida • solo_traveller • bn
8
Pros:

Close to shops and historic places - within walking distance

2026-06-25 • via Nuitee
M
Muhammad haziq • solo_traveller • my
10
2026-06-23 • via Nuitee