Homewood Suites by Hilton San Diego Downtown/Bayside

Hotels
Homewood Suites by Hilton
8.3 (1287 reviews)
2137 Pacific Highway , San Diego , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Spacious rooms
Supportive staff
Cons:
Cleanliness issues
High parking costs
Inconsistent service

Categories

Cleanliness
7.34
Cleanliness was reported as poor with dirty carpet and inadequately stocked items.
Service
8.31
Service was inconsistent, with some reports of unhelpful staff.
Location
9.85
Location is ideal, close to tourist attractions and dining options.
Room Quality
7.8
Room quality was mixed with issues like a warm room temperature and hard bed.
Amenities
8.33
Amenities such as gym equipment and breakfast options received mixed reviews.
Value for Money
8.29
Valet parking costs were seen as excessive, affecting value perception.
Food and Beverage
7.34
Breakfast quality was criticized for limited options and poor preparation.
Overall Experience
9.11
Overall experience was satisfactory but marred by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Luxurious Suites with Full Kitchen
Indulge in our spacious suites equipped with HD televisions, a fully equipped kitchen, and a separate living area. Enjoy the convenience of a microwave, stove top, and dishwasher for a comfortable stay.

On-Site Amenities for Convenience
Take advantage of our year-round outdoor pool, on-site restaurant, and complimentary continental breakfast. Stay active in our fitness centre to keep up with your workout routine while away from home.

Prime Location near Major Attractions
Located just minutes away from Downtown San Diego, Balboa Park, and the San Diego Convention Centre, our hotel offers easy access to the best of the city. Don't miss the chance to explore San Diego while staying at Homewood Suites by Hilton San Diego Downtown/Bayside.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1287 reviews
Cleanliness: 7.34
Service: 8.31
Location: 9.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 9.11
N
Nicolas family_with_children co
8
Cons:

El desayuno muy maluco y siempre es lo mismo

2026-07-24 via Nuitee
K
Kate family_with_children us
10
Excellent
Pros:

Excellent breakfast. Rooms really comfortable. Would stay again.

2026-07-23 via Nuitee
J
Jackie family_with_children ca
10
Relaxing, comfortable, and easy.
Pros:

Breakfast was delicious and had a wide variety of choices. The area was clean and the staff friendly and helpful.

2026-07-23 via Nuitee
M
Miguel extended_group us
10
Pros:

The location!

2026-07-22 via Nuitee
R
Rafael family_with_children us
10
Perfect for a family
Pros:

Clean, lots of room, close to everything

2026-07-21 via Nuitee
M
Maged couple us
6
2026-07-21 via Nuitee
E
emiliano solo_traveller us
6
decent facilities, mainly nice staff, poorly operated
Pros:

location

Cons:

seems understaffed. vehicle was damaged by valet person. expensive valet & poor service.

2026-07-20 via Nuitee
Y
Yveluis solo_traveller us
10
Cons:

No self parking on premises.

2026-07-20 via Nuitee
R
Reto family_with_children ch
8
2026-07-20 via Nuitee
K
Kurt solo_traveller us
9
Enjoyed our stay. Will visit again.
Pros:

Location. Staff.

2026-07-19 via Nuitee
C
cai solo_traveller us
5
2026-07-15 via Nuitee
I
Ivory couple us
10
2026-07-15 via Nuitee
S
samantha couple us
5
Pros:

The location

Cons:

The valet staff were not attentive the way they have been in years prior. The attached restaurant was closed for a special event that you had to purchase tickets for to eat there

2026-07-14 via Nuitee
T
Tsadikan family_with_children us
8
Pros:

Very good location 👌

Cons:

Parking extra money

2026-07-14 via Nuitee
H
Hector extended_group mx
7
Buen hotel pero cobran servicios sin usarlos
Pros:

habitacion

Cons:

Me cobraron por parking cuando yo no lo use

2026-07-13 via Nuitee
G
Gina family_with_children us
4
Not worth the money
Pros:

The property is in a good location

Cons:

We were overcharged for our rooms we had booked with booking.com because the hotel charged more once there.
We also did not get the rooms we reserved with King beds . They did not give us our rooms close to each other or on the same floor nor did they give a discount for the inconvenience . They were very busy and when I asked for a discount since they didn’t not have our rooms I was told we could move rooms the next day.
How does one get into their vacation and stay by hopping rooms? We had 4 rooms for an entire family and we were expected to move rooms? If that wasn’t enough we then were Overcharged…
We were told RV parking was available for $65 a night but we were charged $150.00 + 65.00 per night just for parking . We were also overcharged on our rooms we had 4 rooms one of which was charged $130.00 for parking and they didn’t have a vehicle. Parking charges alone were over 775.00 for 3 nights and we had 1 vehicle a small RV .
Our rooms were not cleaned over the 3 days we stayed and we had to ask for toiletries and clean towels . They have a good continental breakfast . Their hallways and elevators are way too warm inside . The pool was not heated and too cold for swimming and the jacuzzi was dirty . The pool area needed attention. The rooms were in good condition but the air conditioner and pipes are too loud to get good sleep along with the outdoor courtyard noise .

2026-07-13 via Nuitee
V
Villatoro family_with_children us
10
2026-07-07 via Nuitee
J
Jennifer solo_traveller us
8
Pros:

Proximity to airport

Cons:

Only 2 elevators and they were very slow

2026-07-07 via Nuitee
J
Jacqueline family_with_children us
9
Valet only, room is beautiful, worth the money, and keep your key for breakfast.
Pros:

The place was beautiful, I didn’t realize it was valet only(my fault) but that was a little weird for us as I was traveling with 4 children but the place was really nice.

Cons:

In the morning I turned in our room keys before breakfast so we didn’t have to go back up to the room to get our luggage before heading out. I didn’t realize I needed my key to get breakfast and the lady at the door was quite rude about not letting us in for breakfast. I had to go back to the front desk to ask for my keys back all while lugging 4 sleepy kids and a weeks worth of luggage with us. It was an inconvenience but the front desk person was very nice about it.

2026-07-07 via Nuitee
R
Ross couple au
9
Excellent location and staff were friendly and helpful
Pros:

Location, staff, water views, spacious rooms

2026-07-05 via Nuitee