INNSiDE by Meliá Aachen

Hotels
Innside by Melia
8.6 (6214 reviews)
Sandkaulstrasse 20 , Aachen , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dusty rooms
Inconsistent food quality

Categories

Cleanliness
7.81
Room was dusty; some areas were not up to expectations.
Service
9.28
Staff were friendly but some lack training.
Location
9.32
Excellent location near the city center.
Room Quality
8.27
Rooms were basic but well laid out.
Amenities
8.8
Rooftop bar and fitness facilities are appreciated.
Value for Money
9.26
Great value for the facilities offered.
Food and Beverage
7.31
Breakfast options varied but quality was inconsistent.
Overall Experience
8.78
Overall a good stay but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:14

Property Description

Luxurious Amenities
INNSiDE by Melia Aachen offers a sauna, fitness center, and a terrace with stunning city views. Guests can unwind in style and enjoy top-notch facilities during their stay.

Modern Comfort
Each room is equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. The hotel ensures a comfortable and convenient experience for every guest.

Prime Location
Conveniently located near Eurogress Aachen, Historical Town Hall Aachen, and Aachen Cathedral, INNSiDE by Melia Aachen is the perfect choice for travelers interested in exploring the city's landmarks. Book your stay now to experience the best of Aachen.

Important information:

Please also note that guests must provide the credit card used to make the reservation at check- in.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of EUR 30 per pet and per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 6214 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 7.31
Overall Experience: 8.78
P
Peter B. solo_traveller de
10
2026-06-20 via Nuitee
F
Franz-Josef solo_traveller de
8
2026-06-20 via Nuitee
J
Jürgen couple de
10
Alles top
2026-06-18 via Nuitee
K
Kerstin solo_traveller de
4
Cons:

Ich hatte zuerst ein Zimmer, in dem man die Nachbarn laut reden hörte. Daraufhin habe ich nachgefragt einem ruhigeren Zimmer gefragt. Bekommen habe ich ein Zimmer in dem man den Aufzug laut hören konnte. Für über 100 Euro die Nacht ist das schon ärgerlich.
Nach unserer Beschwerde am nächsten Morgen gab es nur eine knappe Entschuldigung

2026-06-17 via Nuitee
K
Kerstin solo_traveller de
6
Pros:

Das Hotel ist in Ordnung

Cons:

Der Föhn im Zimmer war vollkommen eingestaubt und unsauber.
Das Frühstück hat sehr nachgelassen, unangenehm laute Musik im Frühstücksraum

2026-06-17 via Nuitee
M
Marie-laure couple dk
9
2026-06-17 via Nuitee
I
Iordan couple bg
10
Силно препоръчвам!
Pros:

Чисто, удобно, перфектна закуска, отлично местоположение.

2026-06-16 via Nuitee
H
Heiko solo_traveller de
8
2026-06-15 via Nuitee
R
Raunak couple ae
9
2026-06-15 via Nuitee
S
Shai couple gb
10
2026-06-14 via Nuitee
H
Holger solo_traveller de
8
2026-06-14 via Nuitee
X
x no first name solo_traveller be
7
Pros:

La propreté 🥰

Cons:

L'emplacement et la gentillesse du personnel

2026-06-14 via Nuitee
T
Thomas couple de
7
2026-06-14 via Nuitee
B
Bernd solo_traveller de
7
Ihr müsst wieder besser werden. Das war okay aber nicht wie gewohnt.
Pros:

War sehr oft dort. Zentral, hell modern, unwirklich angenehm.

Cons:

Der Service vom fünften Stock hat erneut deutlich nachgelassen. Natürlich ist viel los. Manchmal, aber das Personal ist insgesamt nicht professionell genug und zum erneuten Male musste ich so lange auf ein Getränk warten, dass ich die Lokation verlassen habe.

2026-06-14 via Nuitee
G
Gabriele couple de
8
2026-06-13 via Nuitee
E
Ed solo_traveller nl
9
2026-06-13 via Nuitee
A
Antoine family_with_children nl
3
Waardeloos
Cons:

Airco sloeg op hol. Eerste nacht niet geslapen

2026-06-13 via Nuitee
D
Dimitra solo_traveller gr
5
2026-06-12 via Nuitee
S
Sandra solo_traveller de
9
Perfekt für Kurztrips
Pros:

Gute Lage, schöne Zimmer, Kühlschrank mit Getränken. Betten sind bequem.
Kosmetikspiegel vorhanden.

Cons:

Im Badezimmernereich kaum Ablagemöglichkeiteb für Kosmetik. Keine Steckdose für elektrische Zahnbürsten.

2026-06-12 via Nuitee
M
Matthias couple de
9
Uns hat es gefallen. Gerne wieder
Pros:

Modern und komfortabel

Cons:

Frühstück war etwas chaotisch organisiert. Der „Manager“ hat Unruhe reingebracht und wenig angepackt

2026-06-12 via Nuitee