Holiday Inn Express & Suites Boise Airport by IHG

Hotels
•
Holiday Inn Express
8.2 (291 reviews)
3050 South Shoshone , Boise , US
+1 208-342-4322

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Great location (close to airport, downtown, freeway)
Friendly and helpful staff (multiple mentions, named staff praised)
Very clean rooms reported by many guests
Good breakfast (frequently praised)
Easy parking and airport shuttle access
Comfortable beds and spacious rooms
Cons:
Perceived as somewhat overpriced by some guests
Occasional cleanliness issues (dirty mirror, toilet, missed towel replacement)
Amenity problems (broken ice machine, removed in-room coffee maker, understocked store)
Service lapses (room service not refreshing, inexperienced staff, unexpected room entry)
Wi‑Fi requires registration (guest complaint)
Noise issues (noisy AC/fan) and isolated safety concern (bullet hole in window)

Categories

Cleanliness
8.9
Multiple reviews explicitly praise the hotel as 'very clean' and rooms described as clean and well maintained; a few isolated issues (dirty mirror, dirty toilet, missed towel replacement) lowered the score slightly.
Service
8.6
Staff are repeatedly described as friendly, warm, and helpful (named staff praised at front desk); some service lapses noted (room service not refreshing room, occasional inexperienced staff, unexpected room entry) so overall positive but not perfect.
Location
9.4
Location is consistently highlighted as a major positive: convenient to airport, downtown, right off the freeway, easy parking and shuttle access — one of the strongest aspects in reviews.
Room Quality
7.8
Rooms are often described as comfortable, spacious and quiet, but issues such as noisy AC, broken fan, removed in-room coffee maker, dirty fixtures, and an isolated safety concern (bullet hole in window) reduce this score.
Amenities
7.7
Breakfast, shuttle and parking are positives; negatives include broken ice machine, understocked store, removed coffee makers, and Wi-Fi requiring registration — generally useful amenities but with shortcomings.
Value for Money
7.1
Mixed comments on price: several guests felt it was somewhat overpriced compared to alternatives, while others commented positively on price and comfort — overall leaning below the target due to perceived value issues.
Food and Beverage
8.6
Breakfast is repeatedly noted as good to great and a highlight for many guests; occasional comments about temperature/freshness/replenishment reduce a perfect score but overall strong.
Overall Experience
7.5
Aggregate impression: most stays are positive (comfortable, friendly staff, great location) but a number of operational issues (missed housekeeping, occasional cleanliness/service lapses, value concerns, isolated safety/room problems) bring the overall experience down from exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
Located just 4.6 km from ExtraMile Arena, Holiday Inn Express & Suites Boise Airport offers a range of amenities for a comfortable stay.

Modern Amenities
Enjoy free bikes, private parking, a fitness centre, and a shared lounge during your stay. The hotel also provides free WiFi, shuttle service, and a 24-hour front desk for your convenience.

Leisure and Business Facilities
Guests have access to an indoor pool and a business centre, catering to both relaxation and work needs.

Book your stay at Holiday Inn Express & Suites Boise Airport for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 291 reviews
Cleanliness: 8.9
Service: 8.6
Location: 9.4
Room Quality: 7.8
Amenities: 7.7
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 7.5
L
LEB • family_with_children • us
9
Pros:

The location is terrific. Parking is easy.

Cons:

Only grandma was our ice machine on our floor was broken. But Kyrie at the front desk was amazingly helpful and so was Kaden

2026-10-26 • via Nuitee
E
Edwin • couple • us
6
Staff was friendly. But I forgot my baseball hat in room and came back within an hour and room was already cleaned. We a
Pros:

Close to airport

2026-10-26 • via Nuitee
N
Neal • solo_traveller • us
8
2026-09-12 • via Nuitee
A
April • solo_traveller • us
7
Pros:

The staff was friendly and welcoming. The location was great. The room was clean. The beds were comfortable.

Cons:

They don't have coffee in the rooms and the fan didn't work properly.

2026-09-09 • via Nuitee
D
Dorienne • family_with_children • us
8
Pros:

Staff was nice

Cons:

The mirror in our room was very dirty. Look like they just missed it completely

2026-09-07 • via Nuitee
L
Louise B • solo_traveller • us
10
The front desk team was very warm and friendly
Pros:

Breakfast

Cons:

None yet

2026-09-01 • via Nuitee
G
G • family_with_children • si
9
Conveninent stay in Boise
Pros:

Convenient location in Boise. Breakfast was nice.

Cons:

Wifi requires registering - it should be free without providing any data.

2026-08-24 • via Nuitee
K
Kim • family_with_children • us
9
2026-08-22 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Very clean, close to downtown and the airport. Staff was always friendly f

Cons:

Seemed a bit overpriced compared to others around it.

2026-08-11 • via Nuitee
R
Robert • family_with_children • us
8
2026-08-02 • via Nuitee
T
Timothy • solo_traveller • us
10
Very convenient and clean
Pros:

Right off the freeway

Cons:

Wish it was less expensive and they have removed the coffee maker from room 201 !

2026-08-02 • via Nuitee
A
Annelise • solo_traveller • us
8
2026-07-25 • via Nuitee
D
Doug • couple • us
10
this hotel was very clean and was in a great location near the airport
Pros:

location and it was clean

Cons:

all good

2026-07-22 • via Nuitee
D
Doug • solo_traveller • us
10
this was a very clean hotel in a great location near the airport
Pros:

Location

Cons:

it was all good

2026-07-22 • via Nuitee
D
Doug • couple • us
10
2026-07-22 • via Nuitee
D
Deloras • couple • us
7
2026-07-19 • via Nuitee
C
Carson • family_with_children • us
10
Pros:

Friendly staff. Good breakfast. Easy airport shuttle access.

2026-07-15 • via Nuitee
M
michele • extended_group • us
6
It was just ok
Cons:

Dirty toilet and microwave

2026-07-14 • via Nuitee
J
James • couple • us
8
Was glad to lay my head down.
Pros:

Location

Cons:

Staff seamed new and inexperienced. The little store was VERY under stocked. Missing many items, items not priced and when brought to check out took them a bit to research what seemed to be a made up price.

2026-07-14 • via Nuitee
J
Jennie • solo_traveller • us
6
Pros:

Location

Cons:

The 1st room we were given had a bullet hole that had gone thru the window. We were moved to another room but felt uneasy. On our last day someone entered our room without acknowledging if it was housekeeping. It was an ok space but I don't know if I would stay there again

2026-07-02 • via Nuitee