Holiday Inn Express & Suites Lancaster East - Strasburg by IHG

Hotels
•
Holiday Inn Express
8.8 (795 reviews)
1900 Historic Drive , Strasburg , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms and property
Friendly, welcoming staff
Great location for Sight & Sound and local attractions
Comfortable beds and spacious rooms
Good breakfast variety and value
Heated, clean pool and pleasant outdoor area
Modern furnishings in many rooms
Quiet and peaceful stays
Good overall value reported by multiple guests
Convenient for theater/attractions
Cons:
Shower wand clip broken / shower maintenance issues
Occasional slow-draining bathtub
Internet connection reported as terrible by some guests
Breakfast quality issues for some items (eggs, bacon, pancakes)
Room lighting can be too dim; some rooms dark for sleeping
Pool slightly cold at times
Bathroom door lock issue in a suite reported
Some guests found pillows too soft
A few maintenance/cleanliness concerns cited for specific rooms
Potential blind spot when exiting property (parking/driveway)

Categories

Cleanliness
9.3
Repeatedly praised across reviews as very clean, pool and rooms noted as well maintained; a few minor maintenance mentions do not detract from overall positive cleanliness sentiment.
Service
9
Staff repeatedly described as friendly and welcoming; multiple comments praise personnel and helpfulness.
Location
9.2
Many reviewers cite excellent location (close to theater, Sight & Sound, Amish area) and convenience for local attractions.
Room Quality
8.2
Rooms described as spacious, comfortable beds and modern furnishings, but several maintenance issues noted (shower wand clip, slow-draining tub, lighting, occasional cleanliness/maintenance concerns).
Amenities
8.6
Good amenities noted (heated/clean pool, outdoor area, breakfast setup), though internet issues and a few complaints about pool temperature and parking blind spot were reported.
Value for Money
8.7
Several guests called it good value or recommended, though a minority flagged price and maintenance as negatives.
Food and Beverage
8.1
Breakfast widely praised for variety and value and coffee called excellent, but some specific complaints about eggs, bacon, pancakes and requests for more local/Amish-style options.
Overall Experience
9.3
Overall sentiment is very positive: many guests described pleasant, comfortable stays and would return; isolated negatives (internet, some food items, minor maintenance) did not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Accommodation

Experience comfort and style at Holiday Inn Express & Suites Lancaster East - Strasburg. Each room features a TV and a private bathroom, ensuring a relaxing stay for all guests.

Convenient Location

Situated just 1.9 km from the renowned Sight & Sound Theaters, our hotel provides easy access to popular attractions. Explore Lancaster, only 12 km away, and Paradise, just 5 km from the property.

Traveler-Friendly Amenities

With New Castle Airport located 60 km from the hotel, seamless travel arrangements are guaranteed. Book your stay now at Holiday Inn Express & Suites Lancaster East - Strasburg for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.8
Based on 795 reviews
Cleanliness: 9.3
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.1
Overall Experience: 9.3
T
Thomas • couple • us
7
Good stay for overnight
Pros:

The bed was comfy. Breakfast was typical for hotel breakfast.

Cons:

The shower had a spray wand. The clip that holds the wand was damaged and would not stay in place.

2026-10-31 • via Nuitee
K
Kelsey • couple • us
9
2026-10-31 • via Nuitee
R
Robert • couple • us
10
2026-10-31 • via Nuitee
T
Tina • couple • us
7
2026-10-30 • via Nuitee
J
Jules • couple • us
8
Good value
Pros:

Close to theater; good value; good breakfast

2026-10-29 • via Nuitee
I
Isaline • family_with_children • be
10
Super ! Je recommande.
Pros:

Chambre très spacieuses et propre.
Petit dejeuner sucré et salé.
Personnel aimable.

Cons:

Rien à signaler

2026-10-27 • via Nuitee
C
Christopher Gower • couple • us
10
2026-10-22 • via Nuitee
S
Steven • couple • us
10
Pros:

A great place to stay.

Cons:

Better quality eggs on the breakfast Buffett.

2026-10-20 • via Nuitee
C
Cynthia • couple • us
10
2026-10-19 • via Nuitee
C
Connie • extended_group • us
10
2026-10-19 • via Nuitee
D
Donna • couple • us
10
2026-10-18 • via Nuitee
S
Sandra • extended_group • us
8
Nice.
Pros:

The property was in a great location and very nice.

Cons:

What I didn’t like was the subliminal messaging by limiting the news to only FOX implying the political views. Do better, please.

2026-10-11 • via Nuitee
G
Geraldine • couple • us
10
2026-10-09 • via Nuitee
W
William • couple • us
8
Stay was very nice breakfast was good
Pros:

Breakfast was good and plentiful

2026-10-08 • via Nuitee
E
Emmanuel • couple • us
9
Pros:

good

2026-10-07 • via Nuitee
A
Adriana • extended_group • us
10
Volvería de nuevo.
Pros:

Excelente el desayuno, la limpieza y el silencio.

Cons:

La piscina un poquito fría.

2026-09-19 • via Nuitee
N
Nery • couple • us
10
Cons:

Lighting

2026-09-17 • via Nuitee
R
Richard • couple • us
10
2026-09-16 • via Nuitee
B
Brian • solo_traveller • us
9
2026-09-15 • via Nuitee
J
Jackie • extended_group • us
9
Enjoy the area and play at sight and sound very much
Pros:

Breakfast and back outdoor area

Cons:

Bathroom door would not lock with six people in suite

2026-09-15 • via Nuitee