Holiday Inn Express & Suites Nassau by IHG

Hotels
•
Holiday Inn Express
7.7 (149 reviews)
West Bay Street At Nassau Street, Nassau, 00000 , Nassau , BS
+1 242-322-1515

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Facilities

Elevator
Snorkeling nearby
Kayaking nearby
Scuba diving nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Excellent, helpful staff and management
Prime, walkable location near beach, downtown and water taxi
Good breakfast with friendly attendant
Decent shaded pool and convenient access to local attractions
Cons:
Dirty/outdated rooms and pool maintenance issues
Perceived poor value / expensive compared to alternatives
Small rooms and dark, dated corridors
Unsafe-feeling parking/entrance and limited on-site amenities (no restaurants)

Categories

Cleanliness
4.7
Multiple guests reported dirty or smelly rooms, insufficient towels, and poorly maintained pool areas (several mentions of unclean pool and pool bathroom).
Service
9.6
Staff and management repeatedly praised as welcoming, helpful and responsive (manager assisted with a room vault issue; attendants and room staff described as friendly and attentive).
Location
9.7
Consistently highlighted as very convenient and walkable to downtown, beach, dining and water taxi — a key positive across reviews.
Room Quality
6.3
Rooms described as small, outdated and in need of upgrades; some guests noted dark, tired corridors and general need for renovation.
Amenities
7.6
Mixed: decent shaded pool and proximity to attractions are positives, but on-site amenities lacking (no restaurants), parking/entrance felt unsafe to some, and pool maintenance was criticized.
Value for Money
6
Several guests felt the hotel was expensive or overpriced for what was offered; a few specifically called charges excessive compared to alternatives.
Food and Beverage
8.5
Breakfast was frequently praised (good breakfast bar and a very helpful morning attendant), though more extensive F&B options on-property are limited.
Overall Experience
9.2
Mixed overall: many guests enjoyed the stay due to location and welcoming staff, but significant cleanliness and value concerns tempered others' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Beachfront Bliss
Immerse yourself in luxury at our beachfront hotel, offering an array of amenities for a perfect getaway. Recreational Paradise
Enjoy our outdoor pool, private beach, and 24-hour fitness center to make the most of your stay. Delightful Dining and More
Indulge in delicious meals at the restaurant, unwind at the bar/lounge, and savor complimentary buffet breakfast daily.
Experience comfort and convenience at its best at Holiday Inn Express & Suites Nassau!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.7
Based on 149 reviews
Cleanliness: 4.7
Service: 9.6
Location: 9.7
Room Quality: 6.3
Amenities: 7.6
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 9.2
A
Angelique • partner
8
Pros:

Yes.very nice

2025-10-12 • via Nuitee
D
Darlene
8
Pros:

Was ok

2025-10-11 • via Nuitee
S
Saneka
8
Pros:

It was quiet, safe and God location. Good staff service

2025-10-10 • via Nuitee
V
Vernon • friends
8
Pros:

Location and breakfast

2025-09-26 • via Nuitee
L
Leedjna
8
Pros:

Good

2025-09-13 • via Nuitee
P
Paul • partner
6
Pros:

Staff excellent, many places around closed at 5pm. Room was small, but had all needed amenities. Breakfast was good

2025-09-06 • via Nuitee
J
James
10
Pros:

Conveniently located near downtown

2025-09-03 • via Nuitee
L
Letitia
10
Pros:

I truly enjoyed my stay.

2025-09-03 • via Nuitee
M
mark • family
8
Pros:

Parking lot and entrance area is scary and unsafe. No security

2025-09-02 • via Nuitee
F
fahim • partner
2
Pros:

Extremely expensive, small, dirty, smelly and very very noisy facility. I was charged way more than what other much better facilities around this area charge. I was even introduced, by the staff, to endless vacation club as legit. I lost around 5 hours of my vacation time with them and figured out it was a scam.

2025-08-30 • via Nuitee
T
Tracee
10
Pros:

The property was very convenient and walkable to everything you will need.

2025-08-24 • via Nuitee
M
michelle
10
Pros:

The manager and the staff were very welcoming and friendly.
I had an issue with the vault in the room and the manager took her time to come and assist me with having it resolved.
The kitchen staff and room attendants were also very helpful and friendly.
Every day my room was cleaned and beds were made.
I truly enjoyed my stay and hope to return soon.
Thanks again for a lovely time.
Michelle Trinidad

2025-08-19 • via Nuitee
J
Jourdan • family
6
Pros:

Although I did not receive the kind of room service I am used to, I did appreciate the fact that the surroundings was in the heart of the city.

2025-08-16 • via Nuitee
Y
yaping
8
Pros:

Satisfied , little expensive

2025-08-06 • via Nuitee
W
William
2
Pros:

Many thing

2025-08-02 • via Nuitee
T
Thomas
8
Pros:

The hotel staff were very nice and accommodating, but it took forever to check in, and I was the only person there…
The morning breakfast attendant was excellent and friendly. Good breakfast bar…
Room was clean, but small. I know, it’s Nassau. I would definitely come back.

2025-08-02 • via Nuitee
G
Guerino
8
Pros:

Great

2025-07-28 • via Nuitee
J
James
2
Pros:

Can’t believe this property is still open. Old, dark, small hallways. Costs as much as other newer hotels. No restaurants on property. Lights were off in the lobby. Check in counter had no cash float and no change.

2025-07-27 • via Nuitee
D
Dale • family_with_children
8
Pros:

Ideally located within walking distance of the beach and dining options.

2025-07-25 • via Nuitee
M
Michael • partner
6
Pros:

It was ok

2025-07-21 • via Nuitee