ARTOTEL Sanur Bali

Hotels
8.8 (1899 reviews)
Jl. Kusuma Sari No.1 , Sanur , id
+62 361 4721000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Excellent location
Cons:
Noise from nearby events
Issues with reservation and refund policy

Categories

Cleanliness
8.69
Guests noted that the hotel was clean and comfortable.
Service
9.16
The staff were praised for their friendliness and helpfulness.
Location
9.2
The hotel has an excellent location with many amenities nearby.
Room Quality
8.65
Room was spacious and well-appointed.
Amenities
8.18
Facilities were available, though some like the pool table were not accessible.
Value for Money
8.64
Considering the location and comfort, it represents good value.
Food and Beverage
8.69
Breakfasts were great, but some guests faced noise disturbances.
Overall Experience
9.16
Most guests had a positive experience overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:45

Property Description

Rooftop Pool and Spa Centre
Experience luxury and relaxation at ARTOTEL Sanur Bali with our rooftop pool and spa centre. Unwind and rejuvenate while enjoying panoramic views of the city and the sea.

Urban Décor and Modern Amenities
Step into our air-conditioned studios adorned with urban décor and equipped with modern amenities such as a flat-screen cable TV, free WiFi, and a coffee machine. Relax in the cozy seating area and pamper yourself in the stylish private bathroom with complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Sanur Beach, ARTOTEL Sanur Bali offers easy access to a variety of shopping and dining options on the bustling Sanur main street. Explore nearby attractions like Matahari Terbit Beach and Serangan Turtle Island during your stay.

Book now and indulge in a memorable stay at ARTOTEL Sanur Bali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1899 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
D
Deborah • couple • au
9
Fantastic staff and location.
Pros:

Location and staff

Cons:

The beds!! The mattresses were hard and the wood frame creaked every time one of us moved or turned in bed. A mattress topper was supplied when requested but it was still a bit hard.

2026-08-09 • via Nuitee
S
SHARLEEN • solo_traveller • au
9
staff were amazing ,kind and very helpful.
Pros:

Very clean and comfortable,the bed was great. Room clean and everything you need.ing

Cons:

close to shops easy access to the beach.

2026-08-08 • via Nuitee
C
CALVIN • extended_group • gb
9
2026-08-08 • via Nuitee
T
Tołkaczewska • couple • pl
10
2026-08-07 • via Nuitee
E
Eva-Maria • couple • de
8
Stylisches Hotel in Strandnähe
Pros:

Stylishes Hotel mit individuell gestalteten Zimmern. Der Strand ist nicht weit. Geschäfte, Restaurants und Bars befinden sich unmittelbarer Nähe. Schöner Rooftop-Pool und tolles Frühstück mit sehr viel Auswahl. Personal sehr freundlich und zuvorkommend.

Cons:

Unser Zimmer roch etwas muffig (nicht ungewöhnlich für Bali).

2026-08-06 • via Nuitee
J
Jalal • solo_traveller • ma
10
Pros:

Tout!

Cons:

RAS

2026-08-05 • via Nuitee
I
ISWANDI • extended_group • id
9
NICE AND EXCEPTIONAL
Pros:

LOCATION
RESTAURANT FEATURING WITH LIVE SINGER

Cons:

LIMITED PARKING SPACE

2026-08-05 • via Nuitee
L
Lisa • couple • au
8
Really liked the accommodation.Quality room.
Pros:

Decor,Bar,restaurant.

2026-08-05 • via Nuitee
F
franck • family_with_children • fr
8
2026-08-04 • via Nuitee
T
Terri • couple • au
9
We had a 10 night stay and enjoyed every minute. Sad to leave. However Artotel is high on our preference on our return v
Pros:

Abundance of friendly yet professional staff. Great location. Handy to restaurants, shopping, beach access and transport.
Genously proportioned rooms and huge bathrooms. Interesting interior design.

Cons:

Nothing not to like.

2026-08-04 • via Nuitee
A
Alexander • solo_traveller • au
9
2026-08-04 • via Nuitee
A
anneke • solo_traveller • nl
10
Zeer ontspannen, inspirerend en geslaagd.
Pros:

De ambiance, de super behulpzame aardige medewerkers , het rooftop zwembad en de yoga😃

Cons:

Niets

2026-08-03 • via Nuitee
A
Alexander • solo_traveller • au
9
2026-08-02 • via Nuitee
A
Arjan en Marieke • extended_group • nl
10
Prachtige locatie centraal gelegen in Sanur
Pros:

De ligging, het ontbijt, het zwembad en het vriendelijke personeel.

2026-07-25 • via Nuitee
A
Amy • solo_traveller • au
9
Pros:

Location was fantastic close to the beach and Massimo icecream. Comfortable and clean rooms. Breakfast was very nice. Pool was clean and fun.

Cons:

Limited room options for big families.

2026-07-25 • via Nuitee
T
Tajmina • solo_traveller • au
10
Art
Pros:

The staff were impeccable to say the least. Always positive and always ready to help, especially because I was travelling solo with a toddler who was always running around and full of energy. Loved the big bath tub for my little one and the tv channels. Great range for breakfast too. Lexa, Krisna and Daya were so accommodating with the messages and facial. I didn't have to worry about my little one as Krisna entertained him. It truly it's the people that make a place extra special, even though the facilities were pretty great!

Cons:

There isn't anything that I didn't like. I knew the hotel was artsy, and not the most suitable design for a toddler, but they made if work by keeping a look out for him and softening the extra sharp table (part of the decor) to make it toddler proof.

2026-07-24 • via Nuitee
O
Orla • family_with_children • nz
9
A beautiful hotel I’d happily return to, within easy walking distance of beaches
Pros:

We really enjoyed our stay. The hotel is beautifully designed, with striking modern architecture that still feels Balinese. The rooms and shared spaces are stylish, comfortable, and thoughtfully created. The breakfast buffet was second to none. The only thing missing was a stronger connection to Bali’s spiritual traditions, including its daily rituals, and traditional approach to orientation and energy.

Cons:

Because the rooms surround an open atrium, noise from early-morning cleaning in the shared spaces carries. Early risers may not notice, but night owls will likely want to use the earplugs provided.

2026-07-24 • via Nuitee
W
Warren • extended_group • au
8
Great location, very clean, great pool, lovely staff. Will use this chain again.
Pros:

Great hotel

Cons:

Beds a bit hard

2026-07-23 • via Nuitee
K
Karen • couple • au
7
We had a lovely stay.
Pros:

Staff and facilities

Cons:

The large smoking area at the breakfast buffet. It’s unhealthy and there are limited non smoking areas.

2026-07-22 • via Nuitee
K
Kelly • couple • au
9
Would recommend, and would return.
Pros:

We had the Double Studio 55 Room. It was fabulous! Large comfy bed, seperate dining area and lounge space with coffee table. Bathroom was huge and exceptionally clean.

Cons:

The stairs throughout the hotel were quite slippery, so you needed to reach for the handrail often. Bu the width of the hand rail on the stairs was quite wide so it was awkward to hold comfortably.

2026-07-21 • via Nuitee