ARTOTEL Sanur Bali

Hotels
8.8 (1917 reviews)
Jl. Kusuma Sari No.1 , Sanur , ID
+62 361 4721000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Excellent location
Cons:
Noise from nearby events
Issues with reservation and refund policy

Categories

Cleanliness
8.69
Guests noted that the hotel was clean and comfortable.
Service
9.16
The staff were praised for their friendliness and helpfulness.
Location
9.2
The hotel has an excellent location with many amenities nearby.
Room Quality
8.65
Room was spacious and well-appointed.
Amenities
8.18
Facilities were available, though some like the pool table were not accessible.
Value for Money
8.64
Considering the location and comfort, it represents good value.
Food and Beverage
8.69
Breakfasts were great, but some guests faced noise disturbances.
Overall Experience
9.16
Most guests had a positive experience overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:45

Property Description

Rooftop Pool and Spa Centre
Experience luxury and relaxation at ARTOTEL Sanur Bali with our rooftop pool and spa centre. Unwind and rejuvenate while enjoying panoramic views of the city and the sea.

Urban Décor and Modern Amenities
Step into our air-conditioned studios adorned with urban décor and equipped with modern amenities such as a flat-screen cable TV, free WiFi, and a coffee machine. Relax in the cozy seating area and pamper yourself in the stylish private bathroom with complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Sanur Beach, ARTOTEL Sanur Bali offers easy access to a variety of shopping and dining options on the bustling Sanur main street. Explore nearby attractions like Matahari Terbit Beach and Serangan Turtle Island during your stay.

Book now and indulge in a memorable stay at ARTOTEL Sanur Bali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1917 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
Alison • couple • gb
10
Loved this hotel and the staff were so helpful and friendly
Pros:

Modern arty hotel, exceptionally clean and amazing staff. Short walk to the beach and huge choice of restaurants. Very comfortable bed and great breakfast.

Cons:

The balcony was small with uncomfortable bench seating but didn’t bother us too much as we were at the beach all day and there is a lovely rooftop infinity pool.

2026-09-19 • via Nuitee
T
Trent • solo_traveller • au
1
2026-09-17 • via Nuitee
Z
Zhailan • solo_traveller • kz
8
Все было великолепно!
Pros:

Хороший просторный номер, особенно душевая, отличный напор и температура воды, было приятно мыться. Каждый день обновляли все в номере. В фойе чуть ли не до дыр чистят полы целыми днями. Завтраки отличные, порадовало разнообразие местных фруктов, их хранение в холодильнике, огромный выбор десертов, разные прохладные напитки, пару горячего, отдельная стойка - egg station, где по просьбе приготовляет и омлет и другое. Вокруг много лавок, но цены довольно высокие, пляж в 3-4 минутах, где куча мест для хорошего ужина, если вас внешняя эстетика не пугает, вдыхая морской бриз, правда, из-за отлива вид уже не тот, очень вкусно готовят и рубу и курицу. Часто ходила в маркет, где были фрукты и перед отъездом накопилась всяких соусов, местных шоколадок и прочего.

Cons:

Все было супер, персонал очень старается угодить гостям. Немного расстроило состояние стен, как будто следы то ли сырости, то ли еще чего, хотя не чувствовалось вообще.

2026-09-16 • via Nuitee
K
Kirsty • solo_traveller • nz
10
Incredible ❤️
Pros:

The location is fantastic, the hotel is really nice and not too big. Fantastic breakfast and amazing staff. It’s my favourite place to stay in Sanur 🥰

Cons:

My only criticism would be the lack of sun loungers around the pool

2026-09-15 • via Nuitee
P
Paula • solo_traveller • au
8
Pros:

Great pool, nice staff

Cons:

Room was cramped

2026-09-14 • via Nuitee
T
Turquofa • solo_traveller • fr
9
2026-09-14 • via Nuitee
K
Kristianne • family_with_children • nl
10
Pros:

van ontvangst tot het moment dat we vertrokken was alles perfect geregeld!

2026-09-14 • via Nuitee
V
Vial • couple • fr
9
Pros:

Très beau, bien entretenu et propre !
Un petit dej aussi au top on adoré terminer notre voyage à Bali sur sanur !

Cons:

Notre chambre donnait côté rue et malheureusement très bruyante le soir et le matin.
Relativement calme la nuit ceci étant dit donc pas un problème majeur non plus lors de notre passage.

2026-09-13 • via Nuitee
K
Kate • couple • us
10
Pros:

A well-appointed, quiet, very clean and comfortable hotel in a great location that boasts original wall art—at turns compelling, playful, thought-provoking, and fun—in each room and a gallery space in the lobby.

Cons:

Nothing

2026-09-09 • via Nuitee
S
Susan • extended_group • au
8
2026-09-08 • via Nuitee
B
Bernard • couple • au
10
Great hotel, terrific location, always clean and comfortable.
Pros:

Great location only 200m from beach and close to lots of shopping and eateries. Incredibly welcoming staff. Great restaurant for breakfast. Rooms are comfortable and spotlessly clean. Third time I’ve been here and it’s always good.

2026-09-08 • via Nuitee
N
Natalie • couple • au
10
Excellent accommodation in great location, with very friendly staff
Pros:

Accommodation and facilities very clean and designed well

Cons:

Not applicable

2026-09-07 • via Nuitee
L
Laurel • extended_group • au
8
2026-09-07 • via Nuitee
O
Otger • family_with_children • es
8
2026-09-07 • via Nuitee
J
Jean • couple • au
8
Quite good
Pros:

The coffee real fruit juice

Cons:

Not enough shade in pool area and not enough chairs next to pool

2026-09-05 • via Nuitee
S
sdepicciotto • couple • de
8
Pros:

Das Hotel liegt etwa 5 Gehminuten zum Strand und ansonsten gleich an der Straße in der Nähe von vielen Einkaufsläden. Das Personal ist unglaublich freundlich und hilfreich. Die Zimmer sind schön und gut ausgestattet. Das Frühstücksbüffet ist sehr groß und hat alles was man braucht. Der Infinitypool ist groß und bietet einen tollen Weitblick, da er im 5 Stockwerk ist.

Cons:

Dadurch, das wir direkt an der Straße waren, war es nachts oft sehr laut. In den beiden Nächte übte eine Trommelgruppe in der Nähe bis nachts um 1:00 was doch sehr laut war. Der Balkon war sehr klein und so an der Straße dass er nicht wirklich nutzbar war. Beim Pool gab es nur sehr wenige Liegen die sofort morgens belegt waren, wenn man nicht gleich um 9:00 dort war, bekam man keine mehr.

2026-09-04 • via Nuitee
V
vicki • couple • au
9
Good access to beach and restaurants.
Pros:

Good proximity to restaurants and beach

Cons:

I really wish that the property had provided a proper chair for my husband to use in the shower. People in wheelchairs don’t shower in their wheelchair. The little rattan stool was inadequate and dangerous.

2026-09-04 • via Nuitee
G
Gabriele • couple • it
10
Relax a Sanur
Pros:

La struttura è moderna e dotata di ogni comfort. Ottima qualità prezzo! La posizione perfetta, accanto ai negozi e ai ristoranti e a due passi dalla spiaggia!
Se c’è bassa marea o non si ha voglia del mare, la struttura ha una ottima piscina a sfioro all’ultimo piano ad accesso gratuito ed esclusivo dei clienti.
Colazione a buffet abbastanza varia da godersi in uno spazio ampio e comodo.
Personale sempre sorridente e attento alle esigenze dei clienti.

Cons:

Unico appunto: per tutte e tre le notti in cui abbiamo alloggiato la sera da un tempio vicino suonavano melodie cerimoniali e si sentiva tutto! Sembrava di essere parte della cerimonia stessa!
Se non si hanno grossi problemi con il sonno è anche divertente e caratteristico!

2026-09-04 • via Nuitee
S
Stuart • solo_traveller • au
9
2026-09-02 • via Nuitee
L
Leith • solo_traveller • au
10
Proximity to beach, the breakfast and delightful wait staff worth every penny!
Pros:

Breakfast is outstanding. The rooftop bar and pool are sensational areas that provide comfortable and sheltered lounge seating for small groups or the bar stools allow expansive views across Denpasar city especially pretty in the evenings.

Cons:

Floor tiles in bedroom section of room were too loud and are now out of style. Bathroom basin unnecessarily large for vanity reducing the useful space around basin. Faucet too short for basin creating water to collect atop vanity when washing face. This problem creates extra cleaning for staff and constant water splashing will lead to the need for the vanity top to be replaced prematurely.

2026-09-02 • via Nuitee