ARTOTEL Sanur Bali

Hotels
8.8 (1865 reviews)
Jl. Kusuma Sari No.1 , Sanur , id
+62 361 4721000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Excellent location
Cons:
Noise from nearby events
Issues with reservation and refund policy

Categories

Cleanliness
8.69
Guests noted that the hotel was clean and comfortable.
Service
9.16
The staff were praised for their friendliness and helpfulness.
Location
9.2
The hotel has an excellent location with many amenities nearby.
Room Quality
8.65
Room was spacious and well-appointed.
Amenities
8.18
Facilities were available, though some like the pool table were not accessible.
Value for Money
8.64
Considering the location and comfort, it represents good value.
Food and Beverage
8.69
Breakfasts were great, but some guests faced noise disturbances.
Overall Experience
9.16
Most guests had a positive experience overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:45

Property Description

Rooftop Pool and Spa Centre
Experience luxury and relaxation at ARTOTEL Sanur Bali with our rooftop pool and spa centre. Unwind and rejuvenate while enjoying panoramic views of the city and the sea.

Urban Décor and Modern Amenities
Step into our air-conditioned studios adorned with urban décor and equipped with modern amenities such as a flat-screen cable TV, free WiFi, and a coffee machine. Relax in the cozy seating area and pamper yourself in the stylish private bathroom with complimentary toiletries.

Convenient Location
Located just a 2-minute walk from Sanur Beach, ARTOTEL Sanur Bali offers easy access to a variety of shopping and dining options on the bustling Sanur main street. Explore nearby attractions like Matahari Terbit Beach and Serangan Turtle Island during your stay.

Book now and indulge in a memorable stay at ARTOTEL Sanur Bali.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 250,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 680,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1865 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
A
Amy • solo_traveller • au
9
Pros:

Location was fantastic close to the beach and Massimo icecream. Comfortable and clean rooms. Breakfast was very nice. Pool was clean and fun.

Cons:

Limited room options for big families.

2026-07-25 • via Nuitee
A
Arjan en Marieke • extended_group • nl
10
Prachtige locatie centraal gelegen in Sanur
Pros:

De ligging, het ontbijt, het zwembad en het vriendelijke personeel.

2026-07-25 • via Nuitee
T
Tajmina • solo_traveller • au
10
Art
Pros:

The staff were impeccable to say the least. Always positive and always ready to help, especially because I was travelling solo with a toddler who was always running around and full of energy. Loved the big bath tub for my little one and the tv channels. Great range for breakfast too. Lexa, Krisna and Daya were so accommodating with the messages and facial. I didn't have to worry about my little one as Krisna entertained him. It truly it's the people that make a place extra special, even though the facilities were pretty great!

Cons:

There isn't anything that I didn't like. I knew the hotel was artsy, and not the most suitable design for a toddler, but they made if work by keeping a look out for him and softening the extra sharp table (part of the decor) to make it toddler proof.

2026-07-24 • via Nuitee
O
Orla • family_with_children • nz
9
A beautiful hotel I’d happily return to, within easy walking distance of beaches
Pros:

We really enjoyed our stay. The hotel is beautifully designed, with striking modern architecture that still feels Balinese. The rooms and shared spaces are stylish, comfortable, and thoughtfully created. The breakfast buffet was second to none. The only thing missing was a stronger connection to Bali’s spiritual traditions, including its daily rituals, and traditional approach to orientation and energy.

Cons:

Because the rooms surround an open atrium, noise from early-morning cleaning in the shared spaces carries. Early risers may not notice, but night owls will likely want to use the earplugs provided.

2026-07-24 • via Nuitee
W
Warren • extended_group • au
8
Great location, very clean, great pool, lovely staff. Will use this chain again.
Pros:

Great hotel

Cons:

Beds a bit hard

2026-07-23 • via Nuitee
K
Karen • couple • au
7
We had a lovely stay.
Pros:

Staff and facilities

Cons:

The large smoking area at the breakfast buffet. It’s unhealthy and there are limited non smoking areas.

2026-07-22 • via Nuitee
K
Kelly • couple • au
9
Would recommend, and would return.
Pros:

We had the Double Studio 55 Room. It was fabulous! Large comfy bed, seperate dining area and lounge space with coffee table. Bathroom was huge and exceptionally clean.

Cons:

The stairs throughout the hotel were quite slippery, so you needed to reach for the handrail often. Bu the width of the hand rail on the stairs was quite wide so it was awkward to hold comfortably.

2026-07-21 • via Nuitee
D
Debby • family_with_children • nl
9
Beautiful accommodation
Pros:

Decorated nicely, great breakfast

Cons:

Could be a bit noisy

2026-07-18 • via Nuitee
C
CHRISTOPHE • solo_traveller • fr
10
Pros:

Tout. La chambre top le personnel aux petits soins super sympas.

Cons:

Rien

2026-07-18 • via Nuitee
R
Rebekah • couple • au
10
2026-07-15 • via Nuitee
J
John • solo_traveller • nz
10
Pros:

Everything, staff were great and buffet breakfast included was awesome, location was awesome.

Cons:

Nothing

2026-07-15 • via Nuitee
T
Takuro • family_with_children • jp
8
2026-07-15 • via Nuitee
A
Alexander • solo_traveller • au
10
Great location. Comfortable with excellent service and good restaurants and pool.
Pros:

Location is super. Close to beach and town

Cons:

Nothing

2026-07-14 • via Nuitee
T
TIMOTHY • extended_group • au
10
2026-07-13 • via Nuitee
C
Christie • family_with_children • au
10
2026-07-12 • via Nuitee
A
Antonius • couple • au
8
Very enjoyable and comfortable hotel in the heart of Sanur, perfect for a getaway with or without kids
Pros:

Excellent location in Sanur with friendly staff, good facilities and great food

Cons:

Nothing

2026-07-11 • via Nuitee
G
Geoff • family_with_children • au
9
Super enjoyable
Pros:

Booking.com

Cons:

I think it offered all it could for space and size of the hotel.

2026-07-11 • via Nuitee
E
Ellen • couple • nl
9
Heerlijk ontspannen verblijf!
Pros:

Prachtig hotel op 300 meter van het strand. Op het dak een heerlijk zwembad en een smaakvol ingerichte bar/restaurantje.
Het personeel was super attent, lief en behulpzaam. Elke ochtend een heerlijk uitgebreid ontbijt.

2026-07-11 • via Nuitee
E
Emery • couple • au
9
Very enjoyable 😉
Pros:

Breakfast was quite good. Good location for a quick stopover, will use again.

Cons:

All good for the price. Close to everything we needed.

2026-07-11 • via Nuitee
R
Ros • family_with_children • au
7
2026-07-10 • via Nuitee