Gold Crest Hotel - Arusha

Hotels
7.8 (208 reviews)
P.O.BOX 13285 Old Moshi Road , Arusha , tz

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (exceptional service)
Excellent/central location
Good/bountiful breakfast and food options
Clean and spacious rooms
Hot showers and comfortable beds
Good value for money
Cons:
Bathroom maintenance issues (overflowing/poor shower fittings)
Weak/unstable WiFi
Aging or malfunctioning amenities (gym, no elevator)
Kitchen facilities disconnected
Noise from nearby club
Occasional bed/mattress or small bathroom complaints

Categories

Cleanliness
8.5
Multiple reviews describe rooms and public areas as very clean; housekeeping is praised though small bathroom maintenance issues were noted.
Service
9
Consistently highlighted as exceptional and very helpful (late check-in assistance, named staff praised); service is a clear strength.
Location
8.5
Frequently praised for being well located (near town/transport and safe); a few mentions of noise from a nearby club temper the score slightly.
Room Quality
7
Rooms are often spacious and comfortable with good beds and hot showers, but several reports of tiny bathrooms, sagging mattresses and minor maintenance issues reduce the score.
Amenities
6
Amenities show weaknesses: an old/malfunctioning gym, no elevator in some areas, disconnected kitchen facilities and intermittent/poor WiFi reported by guests.
Value for Money
8
Many guests note very good value — reasonable food/drink prices and overall good worth for the cost.
Food and Beverage
7.8
Breakfast and several dishes are frequently praised (wide variety, good quality); some isolated negatives include poor coffee and variable restaurant service.
Overall Experience
7.6
Generally positive stays thanks to staff, location and breakfasts, offset by maintenance, amenity and occasional noise/connectivity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:26

Property Description

Luxurious Accommodation
East African Hotel in Arusha provides a comfortable stay with free WiFi and cozy rooms featuring a seating area and flat-screen TV.

Dining and Recreation
Indulge in delicious meals at the on-site restaurant and unwind by the outdoor pool, or enjoy a drink at the bar for a perfect evening.

Convenient Amenities
Benefit from 24-hour front desk service and car hire options for easy transportation. Plus, being just 8 km from Arusha Airport, your travel convenience is guaranteed.

Ready to experience a delightful stay at East African Hotel?

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JRO

Location

Guest Reviews

7.8
Based on 208 reviews
Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 6
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 7.6
G
Gavin • family_with_children • au
10
2026-08-07 • via Nuitee
N
NeridaCraig • couple • au
8
2026-08-06 • via Nuitee
L
Laura • extended_group • it
8
2026-08-04 • via Nuitee
N
Nancy • couple • ar
10
Excelente
Pros:

Todo, muy limpio, cómodo, el personal para destacar su Excelente atención

Cons:

Nada

2026-08-04 • via Nuitee
A
Alexandre • couple • il
6
2026-08-04 • via Nuitee
S
Steven • family_with_children • au
8
Good place to stay before and after Kilimanjaro hike or a safari.
Pros:

Friendly staff, good breakfast buffet and very comfortable beds. Also very helpful in storing luggage whilst we were hiking Kilimanjaro. Restaurants up the road were good.

Cons:

Bathrooms feel like they were a last minute addition. Stayed twice. First time had issues with drain and second time had no shower curtain.

2026-08-03 • via Nuitee
A
Aurore • couple • fr
1
2026-08-02 • via Nuitee
R
RaeAnn • solo_traveller • us
9
Great spot!
Pros:

The location is good and the staff is very helpful. I would stay again!

2026-07-22 • via Nuitee
A
Andrea • couple • it
8
Nice hotel with very nice staff!
Pros:

Bell'hotel molto vicino al centro di arusha. la cucina è aperta 24/7 e fanno buoni piatti.
vicino ci sono molti altri bar e ristoranti molto carini, la zona è sicura. lo staff molto gentile e i prezzi del bere e mangiare molto bassi. buona colazione

Cons:

il servizio del ristorante un po lento, la palestra era vecchia e con attrezzi un po datati e malfunzionanti.

2026-07-20 • via Nuitee
T
Tore • family_with_children • no
10
Very enjoyable!
Pros:

Location, cleanliness, rooms and above all the exceptional staff!

Cons:

Nothing, really

2026-07-18 • via Nuitee
P
Pooyan • solo_traveller • pk
8
2026-07-16 • via Nuitee
M
Michael • solo_traveller • us
10
Roomy accommodations, hot shower, good breakfast; Overall a great value!
Pros:

Roomy accommodations, hot shower, good breakfast. And the chicken chapati wrap was exceptional.

2026-07-13 • via Nuitee
S
Sakina • couple • tz
9
Pros:

Location

2026-07-13 • via Nuitee
L
Leonard • solo_traveller • ie
10
Excellent staff
Pros:

Breakfast was very good

Cons:

The coffee

2026-07-07 • via Nuitee
E
Emilie • solo_traveller • no
10
2026-07-03 • via Nuitee
T
Todd • couple • us
9
2026-07-01 • via Nuitee
C
Cecylia • family_with_children • tz
6
Beautiful Hotel, breakfast.. Just small maintenance works in the showers will go a long way
Pros:

Location

Cons:

Overflowing showers

2026-06-29 • via Nuitee
T
Tomás • extended_group • pt
6
2026-06-27 • via Nuitee
M
Mattia • extended_group • it
9
Pros:

Cibo veramente ottimo

Cons:

Il WiFi è come se non ci fosse

2026-06-20 • via Nuitee
J
Jorge Rosso • solo_traveller • ar
7
Pros:

La ubicación

2026-06-14 • via Nuitee