Edinburgh Castle Apartments

Hotels
8.8 (2353 reviews)
28 Castle Street , Edinburgh , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Poor heating
Issues with hot water
Loud nighttime disturbances

Categories

Cleanliness
8.88
Rooms were clean, but issues like broken furniture and cigarette smoke affected the overall cleanliness experience.
Service
9.85
Staff were reported as nice and helpful throughout the reviews.
Location
9.89
The location was frequently praised as excellent for exploring the city.
Room Quality
8.34
Several complaints about heating, cold rooms, and issues with the shower and bed comfort.
Amenities
7.87
Limited amenities mentioned, with specific complaints regarding the heating and hot water.
Value for Money
7.33
Multiple reviews indicated a lack of value for the price, especially given heating and hot water issues.
Food and Beverage
9.38
No specific mentions of food and beverage, assigned the target overall rating.
Overall Experience
8.85
Mixed reviews led to a disappointing overall experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:20

Property Description

Prime Location
Located steps away from Edinburgh Castle and the Royal Mile.

Convenient Access
Close proximity to Princes Street, tram and bus stations, and Edinburgh Waverley rail station.

Ease of Travel
30 minutes' drive to Edinburgh Airport, making travel hassle-free.

To experience luxury and convenience in the heart of Edinburgh, book your stay at Edinburgh Castle Apartments & Suites today.

Important information:

Sofa beds are available in the Two-Bedroom Apartments. These are available upon request and must be arranged with Edinburgh Castle Apartments before arrival through the Special Requests box. All requests are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children 3 years old stay for free when using an available cot.
    Children from 3 years old to 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13.50 per day.

Location

Guest Reviews

8.8
Based on 2353 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.89
Room Quality: 8.34
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 9.38
Overall Experience: 8.85
N
Nancy couple us
10
fabulous apartment within walking distance to everything
Pros:

this property was fabulous, centrally located, and the bed was most comfortable! The staff were helpful and I would return there on my next trip!!! loved love love the place…

Cons:

there was nothing I did not like about it, except it should be noted that there is no elevator, and some of the apartments are upstairs… we had a apartment on the first floor, which made it real nice.

2026-05-30 via Nuitee
A
Alison extended_group us
7
Pros:

The location, historic charm, nice decor

Cons:

The bathroom literally smelled like sewage for the when we entered and the entire stay. Also the bedroom smelled of sweat/body odor. The entry hallway light was on a motion sensor so when you used the bathroom in the night the very bright light would turn on.

2026-05-30 via Nuitee
J
Jocelyn couple au
10
As above
Pros:

Amazing position, very clean, great communication

2026-05-29 via Nuitee
J
Jean extended_group us
10
Perfect location and wonderful accommodations
Pros:

We ended our two week Scotland trip in Edinburgh and this was the perfect place to stay. The location made everything walkable. The beds were very comfortable, the place was very clean, wonderful linens, and having a mini kitchen made it a breeze to eat a quick eat in breakfast before a day of touring. I’m so glad I found this place to stay.

Cons:

Nothing

2026-05-28 via Nuitee
S
Stéphanie family_with_children fr
7
2026-05-26 via Nuitee
family_with_children gb
8
2026-05-23 via Nuitee
A
Amy couple us
9
Beautiful room with a perfect location
Pros:

Huge room with a great location

Cons:

Staff never responded to my arrival request email and we were left at 7:30 am trying to contact staff on the emergency number with no response. We ended up paying to have our bags stored at a private vendor

2026-05-22 via Nuitee
H
Houston couple us
10
Outstanding! We highly recommend it.
Pros:

Excellent location for seeing all of Edinburgh’s famous sights. Lots of dining options and fun pubs in the neighborhood, too. Plus staff was exceptional and allowed us early check in which was greatly appreciated after a red-eye flight. The property is in an amazing historic building, yet very modern with many thoughtful amenities.

Cons:

We liked everything!

2026-05-22 via Nuitee
M
maria norma solo_traveller it
10
Pros:

Appartamento delizioso in pieno centro, ben accessoriato

2026-05-21 via Nuitee
A
Alyson couple gb
8
2026-05-20 via Nuitee
M
Marcin solo_traveller gb
9
Pros:

Great stay perfect location helpful staff definitely be back if in Edinburgh again.

Cons:

Noisy neighbours but that's not a hotel fault.

2026-05-20 via Nuitee
B
Bender extended_group us
5
The apartment was clean, comfortable, and in an excellent location. However, communication with staff was difficult, bas
Pros:

The property’s location was excellent and close to many attractions, restaurants, and transportation. The views of the castle were excellent. Additionally, the beds were comfortable, and the apartment was clean and well-maintained.

Cons:

We requested an additional blanket but were told that none were available. The listing also mentioned a shared washing machine; however, it was not functioning when we arrived, and we ended up spending an additional £100 on laundry services.

Additionally, it was often difficult to determine when staff were available. We ran out of toilet paper during our stay, and contacting staff for assistance was challenging. The staff was kind where we did speak with them.

There is no lift in the building, and access is via a beautiful spiral staircase, which may be difficult for guests with heavy luggage or mobility concerns.

2026-05-19 via Nuitee
V
Vishwakumar Jayabalan extended_group in
10
Amazing and truly worth experience
Pros:

Location, cleanliness and staff behaviour

Cons:

NA

2026-05-18 via Nuitee
N
netkrak couple pl
9
Pros:

Doskonała lokalizacja, miła obsługa, komfortowe warunki.

Cons:

trochę nieszczelne okna, ale jak się podkręciło kaloryfer, to problem z głowy ;)

2026-05-18 via Nuitee
A
Anna extended_group gb
8
I would highly recommend for a short stay. Brilliantly located, a comfortable bed in a nice room
Pros:

An excellent location, located right next to Edinburgh's beautiful castle. Such good value compared to other hotels I've stayed in Edinburgh. The bathroom was basic and a little chilly but the room was really lovely - bright and spacious with a well equipped kitchenette. There was even a small private terrace.

Cons:

The communal area felt a bit "Faulty Towers" on arrival but it was such a pleasant surprise when entering the room. It was May, so understandably the heating was off, but the bathroom did feel chilly.

2026-05-17 via Nuitee
D
David extended_group nl
9
2026-05-17 via Nuitee
S
Sascha solo_traveller de
9
2026-05-17 via Nuitee
T
Tina couple ch
10
2026-05-15 via Nuitee
J
Jan extended_group gb
8
we really enjoyed it but the second bedroom was a bit of an issue
Pros:

The apartment as in a lovely location and had a beautiful lounge. One bedroom was lovely. There was tea , biscuits and coffee in the Kitchen. Plus washing up liquid and sponge and tea towelThere were plenty of large fluffy towels and shower gel etc in the bathroom. Loads of toilet rolls. The flat was cleaned each day. Useful guide to Edinburgh and the istory of the building.

Cons:

The second bedroom was really poky - the flat had been divided up oddly. No windows or ventilation in the second bedroom or bedside lamps.
The fridge was missing shelves in the door and there were not enough bowls and knives for 6 people. The bathroom was ok but very small and leading off the living room .

2026-05-14 via Nuitee
V
Virginie couple gb
8
Très bien placé
Pros:

Emplacement parfait pour visiter la vieille ville à pied.
Check-in en dehors des heures d’ouverture de la réception très facile.
Appartement bien agencé

2026-05-14 via Nuitee