The Townhouse Chester

Hotels
9 (1552 reviews)
49-51 Lower Bridge Street , Chester , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1552 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
L
Lynn solo_traveller gb
9
2026-05-23 via Nuitee
J
James couple gb
8
2026-05-23 via Nuitee
C
christopher solo_traveller gb
10
2026-05-23 via Nuitee
D
David solo_traveller gb
10
Top class hotel
Pros:

Location

Cons:

Stairs

2026-05-23 via Nuitee
J
Jan couple gb
8
2026-05-23 via Nuitee
K
Karen couple nl
8
Centraal gelegen met goed ontbijt
Pros:

Centrale locatie. Prima ontbijt. Lekker bed.

Cons:

Het was heel warm op onze kamer. En dat terwijl het buiten maar 22 graden was. Een airco lijkt mij een must.

2026-05-22 via Nuitee
J
julie solo_traveller gb
8
Excellent location for a visit to Chester
Pros:

The hotel is in an ideal location in the centre of Chester.
All of the staff were very friendly and helpful and couldn't do enough for us.
The breakfast was great, there was a lot of choice and it was very reasonably priced.

Cons:

There were no sockets anywhere near mirrors or the dressing table.
There was an extension lead near the back of the bed which we moved to be able to use a hairdryer. When we moved the bed we found a pair of earrings and a bottle lid and the electrical socket was unsafe.
It was difficult having a shower, possibly due to the building being old, it appeared that every time someone else turned their tap on the water went cold.
The bed was quite uncomfortable as it was 2 singles pushed together. Also the quilt was very thin, although I know some people may be happy with this.
There was very little lighting in the room

2026-05-21 via Nuitee
J
Jones extended_group gb
8
Amazing thank you
Pros:

Was nice and tidy

Cons:

To much starts haha

2026-05-20 via Nuitee
M
Mike extended_group gb
10
2026-05-19 via Nuitee
S
Samantha couple gb
9
Lovely little hotel.
Pros:

Beautiful little hotel, great central location. Everything we needed in the room, good breakfast available to add on. All the staff we interacted with were very friendly and helpful. There’s a free to use pool table, mini golf and board games, a really nice little touch to wind the day down. Our bathroom was a little bit on the smaller side with the sink sitting on top of the back of the toilet, but for what we paid I thought it was a creative use of space and we have no complaints. Comfy bed, nice view from room. We loved our stay here and would recommend.

2026-05-18 via Nuitee
C
Charlotte extended_group gb
10
2026-05-17 via Nuitee
D
Daniel solo_traveller ie
7
2026-05-16 via Nuitee
R
Rodger solo_traveller au
10
Beautiful Chester
Pros:

Close to the city centre, we could walk everywhere and see all the sites of Chester, which was fantastic.

Cons:

All good

2026-05-15 via Nuitee
P
paul extended_group gb
10
2026-05-14 via Nuitee
I
Ian solo_traveller gb
10
Ideal
Pros:

Staff were very personable and a good laugh. Ideally located in centre. Great breakfast

Cons:

N/A

2026-05-14 via Nuitee
N
Neil solo_traveller gb
9
Pros:

Lovely stay
Really friendly staff

Cons:

Small issue with window

2026-05-14 via Nuitee
R
Ryan extended_group gb
10
Perfect location for the races
Pros:

The room was plenty big enough for 2 people offering a double and a single bed. The bathroom was a little on the small side though. Location for the races was perfect, about a 10min walk.
Breakfast was really good with plenty of options and quality ingredients.

2026-05-12 via Nuitee
H
Heba solo_traveller kw
10
2026-05-12 via Nuitee
T
Tony couple gb
8
Pros:

Location was wonderful , staff were really friendly and good

Cons:

A toilet and sink combination which didn’t suit my palette,

2026-05-11 via Nuitee
M
Malcolm couple gb
6
Adequate
Pros:

Location very good, staff very friendly and helpful;

Cons:

No on site parking and decor and hotel generally dated. Shower quite small and sleep disturbed due to in room phone intermittently lighting up during the night.

2026-05-11 via Nuitee