The Townhouse Chester

Hotels
9 (1632 reviews)
49-51 Lower Bridge Street , Chester , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1632 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
David couple gb
10
Great location, room’s nice and clean and well maintained, staff very friendly and helpful
Pros:

Location, staff , value

Cons:

No lifts

2026-07-04 via Nuitee
R
Radhika couple ie
10
2026-07-04 via Nuitee
J
JG couple gb
8
2026-07-04 via Nuitee
4
452petery Couples Kendal, Lake District, Cumbria, England
10
Excellent Hotel
Pros:

Seamless check in, rooms very clean with excellent facilities. Hotel overall was spotless. All staff very friendly. Lovely outside terrace area at the back where we had breakfast.breakfast was anmazing one of the best hotel breakfasts I’ve had. Excellent hotel and very good value for money. Would highly recommend.

2026-07-03 via Tripadvisor
E
EmH71 solo_traveller gb
10
2026-07-03 via Nuitee
S
Simon solo_traveller gb
10
Pros:

Fantastic location for the city. And local car parks very close

2026-07-02 via Nuitee
S
sayers17 Couples Manchester, Greater Manchester, England
8
Good central hotel
Pros:

Second time at this hotel and found it really good for aid range hotel central location on bridge street great for bars nd restaurants and sightseeing good sized rooms and great breakfast only issue is if you have mobility problems lots of stairs

2026-07-01 via Tripadvisor
L
lulu1963 Couples Eastbourne, East Sussex, England
8
A great little find!
Pros:

We stayed here for 2 nights on a Travelzoo offer and it was very good.
Scott on reception is credit to the hotel, very friendly and helpful, gave great advice on where to park and arranged a second fan for the room as the windows didn’t open and the room was boiling hot with just one fan, probably could have done with 2 more!!
Excellent location, comfy bed, amazing breakfast and the friendliest of staff all round.
We would definitely recommend the hotel and would not hesitate to stay again, maybe when there is not a heatwave! 🥵

2026-07-01 via Tripadvisor
J
Jean couple gb
7
Unfortunately it must have been the hottest day of the year and the room temperature was unbearable
Pros:

Decent size room. Lovely hot breakfast

Cons:

The heat was unbearable and it was up 3 flights

2026-07-01 via Nuitee
J
Jan couple gb
8
Great building in a great position with great staff and service
Pros:

The breakfast was great and served with a smile, nothing was too much trouble. The staff were all very helpful and friendly

Cons:

The shower was a little cramped and no wardrobe space just a hanging rail, fine for us as we only stayed one night , but wouldn’t be ok if you were staying a few days

2026-07-01 via Nuitee
J
Jake extended_group gb
8
2026-06-30 via Nuitee
K
Kate solo_traveller gb
10
Wonderful experience at a very friendly hotel.
Pros:

Staff were friendly and incredibly helpful. They went over and above to make us feel at home. Nothing was too much trouble.

Cons:

Nothing. Everything was fabulous.

2026-06-29 via Nuitee
J
Jing solo_traveller cn
8
总体还不错,物有所值
Pros:

位置非常好,在老城里。房子有历史感。网络还不错,早餐也可以。

Cons:

我住的房间楼板隔音很差,楼上人的每一步都听得清清楚楚,好在夜里还安静。
房间没空调,赶上今年热浪有点闷。

2026-06-29 via Nuitee
O
Olaf solo_traveller gb
10
Pros:

all around comfort and cleanliness were exceptional. staff were kind in staying up for late arrival and accommodating of all needs.

2026-06-29 via Nuitee
R
Randolf solo_traveller jp
5
Ok, but I was glad to leave due to the missing air conditioning.
Pros:

Location is excellent, a bit away from the noise of city center, but close enough for easy walk. Staff was usually friendly and helpful, e.g. to provide an adaptor for the UK mains plug. Shower.

Cons:

The Hotel has no elevator, nor Airconditioning in the room.
I understand that the heat wave 06/2026 was exceptional, but nevertheless, I spent 5 nights soaking in my own sweat. The small movable fan in the room did not do any good. The room was hotter than outside, despite open windows.
The entry to the shower is very narrow. With beer belly, entry is only possible sideways.
There are no mains outlets in the bathroom.

2026-06-28 via Nuitee
M
michaelgE9280OU Family
10
Excellent stay, outstanding staff.
Pros:

I recently booked a stay at this hotel for my mum and auntie, and they had a great experience. The staff were consistently friendly, welcoming, and very helpful.

A special mention goes to Scott on reception, who checked them in. He was particularly kind and attentive, making them feel at ease and ensuring everything went smoothly.

They thoroughly enjoyed their time at the hotel and have already said they would happily return in the future. It’s always reassuring to know your family are looked after, this hotel delivered.

2026-06-26 via Tripadvisor
M
Michael couple gb
10
Great Hotel, would stay again.
Pros:

I recently booked a stay at this hotel for my mum and auntie, and they had a great experience. The staff were consistently friendly, welcoming, and very helpful.

A special mention goes to Scott on reception, who checked them in. He was particularly kind and attentive, making them feel at ease and ensuring everything went smoothly.

They thoroughly enjoyed their time at the hotel and have already said they would happily return in the future. It’s always reassuring to know your family are looked after, this hotel delivered.

2026-06-26 via Nuitee
J
Jamie couple gb
9
2026-06-25 via Nuitee
J
John solo_traveller gb
3
Pity about the private party!!
Cons:

The main outside space was occupied by a private party. And the noise (I would not call the noise "music" but some people might). So I could not have a quiet drink outside and, upon going to my room, the noise level was such that I could not sleep for HOURS!!!!

2026-06-22 via Nuitee
A
Alison extended_group gb
8
Lovely stay would definetly go back
Pros:

Great location, apartment was clean and tidy, excellent breakfast and very friendly and helpful staff

2026-06-22 via Nuitee