The Townhouse Chester

Hotels
9 (1662 reviews)
49-51 Lower Bridge Street , Chester , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1662 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
S
Simon • couple • gb
9
We came away to "escape" every day life for 24hours. A lovely day was had.
Pros:

Amazing as ever. Breakfast was fantastic. Location is great. Chester is great.

Cons:

If I could pick a fault, the room (No 8) was on the very small size, and I don't cope well with all the Stairs. However having stayed a few times I was aware of this and never stops us returning.

2026-07-18 • via Nuitee
A
Adele • couple • gb
8
Great location, lovely hotel
Pros:

Lovely room, clean and spacious

Cons:

Nothing

2026-07-18 • via Nuitee
M
mandy • solo_traveller • gb
10
2026-07-16 • via Nuitee
D
Dara • solo_traveller • us
10
A great place to stay in Chester!
Pros:

The rooms were large and comfortable in this very well maintained hotel that dates back to the 1600’s (it was someone’s house back then). Our suitcases were carried up the stairs to our rooms on an upper floor, for which we were very grateful. After that, it wasn’t a problem to climb up and down the stairs during our visit. We were within easy walking distance to explore the fascinating town of Chester. The young man at the front desk gave us a good recommendation for a nearby restaurant when we first arrived, and after that we had no problems finding great places to eat, including the breakfast at the hotel. I wish we could find such charming rooms at every hotel in the world where we visit!

Cons:

The only thing that was inconvenient was something we noticed at every hotel where we stayed in England, that there is no grounded plug in the bathroom for hairdryers. It must be a law not to have them! But it was a minor inconvenience.

2026-07-16 • via Nuitee
A
Amy • extended_group • gb
8
2026-07-16 • via Nuitee
P
Paul • couple • gb
8
2026-07-15 • via Nuitee
M
Mark • extended_group • gb
10
2026-07-13 • via Nuitee
W
Will • extended_group • gb
9
Perfect for our plans
Pros:

Location was perfect, cleanly and friendly staff

Cons:

Nothing to note, only that the rooms we were in you could hear everyone walking above. Guess that’s just the property being an old building

2026-07-13 • via Nuitee
D
David • solo_traveller • gb
9
Lovely, cosy and quiet. I would defo stop again
Pros:

Very nice building, lovely room. Great location

Cons:

The USB wasn’t working on the socket in my room and the shower didn’t get warm in the morning

2026-07-13 • via Nuitee
H
Hannah • couple • au
5
Good location but wouldn’t return overpriced for what you get.
Pros:

Room was on the very top floor so the loft. The heat was completly unbearable. It had a tiny window and that was it.

Cons:

The room was too hot. It also had a funny smell in there too and it wasn’t very clean either.

2026-07-11 • via Nuitee
C
Carlos • family_with_children • es
10
2026-07-10 • via Nuitee
J
Judith • extended_group • ie
8
Good
Cons:

Very bad smell from bathroom drains. Sink very small to use when rinsing face and hands.
Great location. Nice breakfast outside

2026-07-10 • via Nuitee
M
Majella • solo_traveller • ie
9
2026-07-10 • via Nuitee
W
William • solo_traveller • gb
8
Nice
Pros:

Good location and staff

Cons:

3 flights of stairs, and very poor wifi signal in my room..
Was told breakfast was included.. so when I arrived ar restaurant to be told it wasn't I was very disappointed.

2026-07-10 • via Nuitee
G
Gae • solo_traveller • nz
10
2026-07-07 • via Nuitee
D
Denis • solo_traveller • es
8
Pros:

El desayuno y la ubicación

Cons:

El calor aunque eso no era culpa del hotel!!

2026-07-07 • via Nuitee
J
Judi • extended_group • gb
9
Excellent accommodation and location and would definitely recommend it if you are tea tin a large group.
Pros:

Everything and brilliant location

Cons:

Only one observation is that it could have done with two toilets with the amount of people in it.

2026-07-06 • via Nuitee
S
Sharon • couple • gb
8
Great for our one night stopover stay. Breakfast - mwah!
Pros:

Breakfast was fab. Room was compact but clean and good facilities. Fan was provided in the room which was welcome as a warm day.

Cons:

Walls were a little thin. Could hear next doors TV and people talking. Floor was creaky but I think we were above the reception so didn’t matter.

2026-07-06 • via Nuitee
E
Edward • solo_traveller • im
8
Pros:

Nice room, very helpful staff. They helped us carry cases to room as there is no lift.

Cons:

Nothing really, it was all good.

2026-07-06 • via Nuitee
A
Andrew • extended_group • gb
10
Great value, great location, fantastic breakfast and lovely staff.
Pros:

Good size room with 4 single beds. Good facilities eg iron, ironing board, fan, ample towels, tea and coffee. Great location. Excellent breakfast and lovely staff. Really nice outdoor area.

Cons:

Nothing.

2026-07-06 • via Nuitee