The Barnett JDV by Hyatt

Hotels
Joie De Vivre
8.3 (982 reviews)
600 Carondelet Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Clean and cute rooms
Wonderful amenities
Cons:
No bathtub as advertised
Parking issues

Categories

Cleanliness
7.91
Guests mentioned that the spaces were generally clean and tidy, providing a positive impression.
Service
8.88
Numerous reviews highlight the exceptional service, with specific mentions of attentive staff members.
Location
8.42
Guests appreciated the convenient location for nearby attractions.
Room Quality
7.87
Rooms were described as cute and comfortable, meeting expectations.
Amenities
8.4
The hotel offered enjoyable amenities, including a relaxing pool and rooftop area.
Value for Money
7.86
Good value noted, particularly for the quality of service and food.
Food and Beverage
8.91
The food received high praise, especially from repeat visitors.
Overall Experience
8.18
Overall guest experiences were very positive, with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:32

Property Description

Rooftop Bar and Award-Winning Restaurant
Ace Hotel New Orleans features a stunning rooftop bar and an award-winning restaurant, offering guests a memorable dining experience with panoramic views of the city.

Artistic Decor and Local Flare
Immerse yourself in the vibrant culture of New Orleans with the hotel's unique decor showcasing artwork from local artists. The gift shops and meeting spaces add to the charm, providing a true taste of the city.

Convenient Amenities and Nearby Attractions
From valet parking and room service to a seasonal outdoor pool and live music events, this hotel has everything you need for a comfortable stay. Plus, with popular attractions like Harrah's Casino and the French Quarter just a short walk away, the location couldn't be more perfect.

Experience the best of New Orleans at Ace Hotel - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 982 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.18
L
Lee couple us
10
2026-07-23 via Nuitee
J
Jeanine couple us
7
2026-07-16 via Nuitee
C
Chapman solo_traveller us
10
Pros:

Loved the staff. They were so kind and very accommodating.

Cons:

Wish the pool would have been open later.

2026-07-12 via Nuitee
E
Elocenj NONE Kansas City, Missouri
8
Nice Place to Stay
Pros:

Very nice and centrally located. The rooftop bar and pool were very nice and the live music in the lobby bar was amazing..

2026-07-11 via Tripadvisor
J
JJRSB Family San Antonio, Texas
10
Great coffee and great service
Pros:

Great coffee! Super friendly baristas Creighton, Cameron & Janqueisha. Really great pastries too! Decor and furnishings are cozy and make you want to slow down and hang out.

2026-07-11 via Tripadvisor
G
Giabp3 NONE
8
Weekend 😊
Pros:

The Barnett was a unique gem, the location to our destination was perfect. Our room was clean and fresh. They offered room service and even reached out via text to ensure they were able to give the room a refresh. They have daily activities for guests and staff there are welcoming, kind and understanding. If I'm in the area again I would go back to this hotel. The only thing is the elevator made jerky movements a little scary but we made it each day.

2026-07-11 via Tripadvisor
G
G1221XTjoshm Friends getaway
10
Best coffee place in downtown !
Pros:

Creighton, Cameron & Janquiesta were all phenomenal. Vibe was great and atmosphere was the best. Can’t wait to be back.

2026-07-10 via Tripadvisor
K
K2376OVdylanj Family
10
Ask for Mandy she’s exceptional
Pros:

Mandy was beyond exceptional and her food recommendations were something to definitely come back for . Ask for Mandy she’s the best server I had in Nola ever .

2026-07-09 via Tripadvisor
J
jasminetE3799SK NONE
6
Honest Review
Pros:

Staff is very friendly, inviting, and helpful. The overall condition of the room seemed dated. The elevator took forever to stop at each floor and made terrible noises and shook very bad. It was not a terrible experience by any means but with the amount of hotels in the area, I will be trying a different place next time I visit.

2026-07-09 via Tripadvisor
T
TalrahP NONE
10
Well Kept Hotel
Pros:

We enjoyed our stay. The hotel is well kept and the staff was friendly and welcoming. The food was fantastic and Kevin in the Italian resturant gave us some great recommendations.

2026-07-09 via Tripadvisor
T
Taylor family_with_children us
5
Nice rooms.. But this hotel has to many additional fees!
Pros:

I love the hotel! I love the location! I love the vintage look! The staff is amazingggg:)

Cons:

When I first booked this hotel, no where did I see any extra charges etc. The $50 valet(every night) $25(destination fee) I never heard of that before. They over charged me for some water that I never touched:(
The $260 despot is crazyy!!! I will never stay here again!

2026-07-09 via Nuitee
J
JenniferElysse Business Grovetown, Georgia
10
Five-Star Service Starts With the People
Pros:

I’ve stayed in hotels all over the country, and while beautiful rooms are easy to find, genuine hospitality is much harder to come by. The Barnett delivered both, and it’s one of the few hotels I’ve left already looking forward to returning.

I arrived after a long day of travel, tired and ready to relax. Before I even reached the front desk, I was greeted with a smile, and that warmth never faded throughout my stay. Check-in was efficient, everything was explained clearly, and I immediately felt like more than just another reservation number.

The front office team deserves tremendous recognition. Julius, Tettis, Sierra, Brian, KC, Whitney, Brandon, and Raven consistently provided outstanding service. Every shift was just as welcoming as the last. Whether I needed directions, recommendations around the city, extra amenities, or simply walked through the lobby, someone always acknowledged me by name or with a genuine smile. Those little moments may seem insignificant, but they transformed the experience from a hotel stay into something much more personal.

What impressed me most was how well the team worked together. Even during busy periods, everyone remained calm, professional, and focused on taking care of guests. That kind of consistency doesn’t happen by accident—it reflects excellent leadership and a culture where hospitality truly matters.

The exceptional service didn’t stop at the front desk. Tyler at the Lobby Bar was fantastic. He’s personable, attentive, and somehow manages to make every guest feel like a regular. Whether you’re stopping in for one drink or spending the evening there, he’s the kind of bartender who elevates the entire experience.

A special thank-you also goes to Shawn at the rooftop bar. Between the incredible views and his friendly, attentive service, it became one of my favorite places to unwind after exploring the city.

I also want to recognize Dexter and Derrick with Security. Security staff often go unnoticed unless something goes wrong, but these two were always visible, approachable, professional, and genuinely friendly. Seeing familiar faces around the property gave the hotel an added sense of comfort and safety.

Finally, I can’t say enough about the host stand at Brutto Americano. jenera and Jayden greeted everyone with such warmth and enthusiasm that every meal started with a smile. They were welcoming, organized, and set the tone for a wonderful dining experience. I was truly impressed by how well Melvin and Alicia managed these restaurants and still made themselves available to greet and have conversations with guests in the lobby. I don’t know how they do it! I appreciate that they had my food in my room waiting for me upon arrival. Special thank you to Kaitlyn and Alicia for arranging that for me!

The hotel itself is beautiful, blending historic New Orleans character with modern comfort. The location is perfect for exploring the city, and everything I wanted to see was either within walking distance or a short ride away. The environment is lively and fun, but not so loud that my stay was disrupted when I was ready to step away from it. My room was comfortable, clean, and thoughtfully maintained throughout my stay, and Shawn Curry always took the time to check on me as well. The experience is worth the price you pay.

What truly separates The Barnett from other hotels, though, isn’t the building or the location—it’s the people. Every employee I encountered seemed genuinely invested in making guests feel welcome. That kind of culture is rare, and it deserves recognition.

Thank you all for everything! You made my visit to New Orleans one I’ll remember for all the right reasons.

If you’re looking for a hotel where hospitality still feels genuine, book The Barnett. I’ll absolutely be staying here again.

2026-07-08 via Tripadvisor
O
oquishap Family
10
BEST HYATT STAY YET
Pros:

My stay at the Barnett hands down was the best Hyatt stay I have had yet. I was traveling some states away and one of the front desk staff, Whitney, messaged me the day before to check in about of my needs prior to my stay. This was the first time I ever experienced that from any hotel stay. When I checked I was greeted politely by the valet, and front desk staff Julius and Whitney.

They had smiles, welcoming energy and professionalism that felt all would be taken care of and that I just entered "home". I was mesmerized by the jazzy decor and upscale feel of the lobby. There were also 6 entertainment spaces that included different types of eatery and vibes. I found myself at the Good Measure lounge which had an amazing jazz and house music set.

Honestly, I loved that there was something for me to do or get into on a nightly & daily basis. This hotel is only a 15mins walk from all the action, including Bourbon street. There were also three museums nearby to discover and two grocery stores within a 5min distance.

The room was large and very accommodating for more than 4 people, and thats with a double bed room. I thought I was in full sized apartment . I cant believe I forgot to take photos! For under $200 a night, this was a steal! My room came equipped with a full fridge and snack bar as optional purchase and a medium size fridge where I could stock up if I truly wanted for my stay.

At night , we had a very attentive front desk manager Brandon who was welcoming, helpful and let us know how we could get around town by trolley and provided map.

KC was also at the front desk ready to provide our next complimentary welcome drink. Which was provided everyday of my stay!

This again was my best Hyatt stay yet and I highly recommend if you're going New Orleans you don't want to miss this .I plan to come back to the Barnett not just for all these things, but truly to be Welcomed home by the Barnett staff once again.

Thank you so much: Whitney, Julius, Brandon, and KC it was a pleasure to be there in NOLA BABY!

2026-07-08 via Tripadvisor
F
Flyer585472 NONE
10
Up to date we had a private patio
Pros:

This was one of Hyatt's best hotels up-to-date hotels in the area of the central business district. Valet parking attentive staff warm welcome Will definitely return. Thank you

2026-07-07 via Tripadvisor
J
jfK2619ZH NONE
10
Much better than expected. Wonderful service and thoughtful details
Pros:

I was a little unsure before arriving because the reviews were mixed at the time we booked, but our stay at The Barnett was much better than expected. The customer service really stood out. Tettis, the Guest Experience Manager, reached out before our stay to ask about things I liked, and when we arrived there was a really thoughtful setup in the room that was completely unexpected.

We were welcomed as World of Hyatt Globalists and felt recognized throughout the stay. The front desk team was very helpful (I believe her name was Trina) and the Tylers at the lobby bar were wonderful as well. Housekeeping also checked in by message each day when our sign was on the door to see if we needed anything, which I really appreciated.

The hotel itself was in better condition than I anticipated. The common areas felt stylish and well maintained, and the room was comfortable and clean. The location also makes this a go-to for future New Orleans trips. It was within walking distance of the Convention Center and the Superdome, which was perfect in the summer heat and convenient without having a car.

Overall, the service, attention to detail, and warm hospitality made this such a great place to stay. We look forward to staying when we return to NOLA.

2026-07-07 via Tripadvisor
C
Chanel couple us
10
2026-07-07 via Nuitee
J
Jeanine family_with_children us
8
Fun
Pros:

The amenities were really nice

Cons:

The elevator kept malfunctioning and you were spending 20+ minutes waiting for it. Also the worker in the coffee shop is rude and short tempered for no reason

2026-07-06 via Nuitee
T
Toni couple us
10
Pros:

A lot of amenities, comfortable beads, spacious rooms.

2026-07-06 via Nuitee
S
Shanning solo_traveller us
5
Pros:

Everything was nice

Cons:

The elevator was not safe at all in-compliant with safety issues

2026-07-06 via Nuitee
L
L2359YWchristinaa Friends getaway
10
Amazing!
Pros:

Loved the atmosphere and the food! However our waitress Chelsea stole the show. They were so attentive, friendly & knowledgeable about the menu. Their suggestions were perfect!

2026-07-05 via Tripadvisor