Hotel Kettenbrücke

Hotels
8.7 (389 reviews)
Zollrain 16 , Aarau , CH
+41 62 838 18 18

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast variety
Minor issues with blanket size

Categories

Cleanliness
8.63
The rooms were very clean and modern, meeting expectations for cleanliness.
Service
9.1
The reception staff were described as very friendly and helpful, contributing positively to the service experience.
Location
9.14
The hotel's location is very convenient, close to the old town, which guests appreciated.
Room Quality
8.59
Rooms were spacious and comfortable, aligning with positive feedback on room quality.
Amenities
8.62
Standard amenities expected for this hotel tier were met, although some guests felt more could be offered.
Value for Money
8.58
While some pricing issues were mentioned, overall, guests felt they received good value.
Food and Beverage
8.13
While breakfast was good, it was noted that the variety could be improved, slightly lowering the score.
Overall Experience
8.8
Overall experience was positive with a willingness to return, reflecting the guest's satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:43

Property Description

River Views and Modern Comforts
Hotel Kettenbrücke in Aarau offers a picturesque setting with stunning river views. The rooms are equipped with modern amenities including flat-screen TVs and free WiFi. Some units even have a cozy seating area for relaxation after a long day of exploration.

On-Site Dining and Nearby Attractions
Guests can indulge in delicious meals at the hotel's on-site restaurant. Additionally, the hotel's convenient location allows for easy access to nearby attractions such as Basel and Luzern, perfect for day trips and sightseeing adventures.

Relaxing Terrace and Aperitifs
Unwind on the hotel's terrace and soak in the serene atmosphere while enjoying a refreshing aperitif during balmy summer evenings. The perfect way to end a day of exploring the beautiful surroundings.

Experience comfort, convenience, and breathtaking views at Hotel Kettenbrücke. Book now for an unforgettable stay!

Important information:

Please note that you can drive to the hotel over the Kettenbrücke bridge for check-in. After that you can park your car at the Flösserplatz public car park.

Please note that the reception is closed on Sundays after 15:00. If you arrive on this day, you will receive check-in details from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 389 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
C
Carlos • family_with_children • pt
9
2026-10-09 • via Nuitee
R
Ricard • solo_traveller • ch
10
2026-10-08 • via Nuitee
S
Salome • couple • ch
10
Wir kommen sehr gerne wieder!
Pros:

Mitten im Zentrum von Aarau, schönes, altes aber hervorragend und geschmackvoll renoviertes Haus. Dezente Farben, hell und freundlich. Viele Details, die gut durchdacht sind. Das Frühstücksbuffet war prima, klein aber alles Wichtige da und sehr gut.
Wir kamen sehr spät zurück von einem Konzert und hatten noch etwas Hunger. Restaurant schon zu, aber der freundliche Herr an der Rezeption hat uns noch etwas zum Essen organisiert, das war sehr nett, und wir haben es sehr geschätzt.

Cons:

--

2026-10-07 • via Nuitee
O
Olaf • couple • ch
7
Gutes Restaurant, Hotel war enttäuschend
Pros:

Sehr leckeres Abend- Essen im Restaurant und eine freundliche, professionelle Mitarbeiterin. Die würde ich als
Schulungspersonal fürs Hotel einsetzen.

Cons:

Unprofessionelle Mitarbeiterin beim Check-in. Schmutziger Lift, defekte Toilette. Zimmer zu warm, Fenster nicht zu öffnen wg. Strassenlärm. Keine Minibar, nicht einmal Wasser im Zimmer ( Hinweis auf das tolle Leitungswasser…) etc.
Übersichtliches Frühstücksbuffet mit grün/blauen Fertig-Rühreiern. (kein Quatsch, wurde dann abgeräumt…und nicht ersetzt).
War ein Versuch…

2026-09-18 • via Nuitee
C
Christophe • solo_traveller • ch
9
Pros:

L'emplacement
Le confort
Le superbe restaurant

Cons:

Le fait qu'il n y ait pas de frigo dans la chambre

2026-09-13 • via Nuitee
B
Barbara • family_with_children • pl
9
We travelled with bicycles and a dog. Everything was perfect.
2026-09-11 • via Nuitee
G
Gilbert • couple • ch
7
Grande déception, l'hôtel ne correspondant pas du tout à nos attentes: équipement insuffisant,
Pros:

Sa situation.

Cons:

Petit-déjeuner modeste avec chaque matin des croissants ou du pain blanc manquant sans être renouvelés (plus de réserve). Plus de petites coupelles à confiture, parce que pas lavées.
Pas de parking à l'hôtel ni d'arrangement avec un parking public, qui coute très cher.
Chambre mal équipée: pas de réfrigérateur, pas d'air conditionné (il y avait les canicules!!).
Ceci même si nous parlons d'un hôtel 4 étoiles au tarif élevé correspondant.

2026-09-05 • via Nuitee
N
Natascha • solo_traveller • ch
10
Pros:

Zugang zum Rooftop, Lage, Grösse, Aussicht

Cons:

Keine Liegestühle

2026-08-31 • via Nuitee
M
Michel • solo_traveller • ch
8
2026-08-27 • via Nuitee
N
Nadja • couple • ch
8
2026-08-25 • via Nuitee
B
Brigitt • solo_traveller • ch
8
Pros:

Das Zimmer (eine Suite) war sehr gross, fast ein Appartement!

Cons:

Bei offenem Fenster etwas lärmig, da sich die Aarauer Jugend wohl gerne auf der Strasse vor dem Hotel trifft!

2026-08-23 • via Nuitee
M
Marlyse S • solo_traveller • ch
9
2026-08-20 • via Nuitee
H
Hervé Ney • solo_traveller • ch
9
2026-08-12 • via Nuitee
M
Melanie • couple • ch
9
Smart hotel in the centre of Aarau providing a relaxing stay
Pros:

Extremely comfortable rooms, nicely furnished and spotless. The hotel is central and a short walk from the pretty main street. The hotel has a restaurant.

2026-08-11 • via Nuitee
C
Clare • extended_group • gb
9
Great - shame I didn't have more time to stay
Pros:

It was surprisingly modern and spacious - the images probably didn't do it justice

Cons:

It was really warm and as it was s modern - surprised it didn't appear to have any AC in the rooms? I arrived late and would expect if I had the time, a fan would have been available on request

2026-08-10 • via Nuitee
D
Denise • family_with_children • ch
8
Pros:

Das Frühstück war sehr lecker. Kaffee leider ungeniessbar. Klimaanlage im Zimmer fehlt.

2026-08-09 • via Nuitee
B
Bernadette • couple • ch
5
Pros:

Frühstück

Cons:

Keine Klimaanlage
Winziges Fenster

2026-08-09 • via Nuitee
C
Chantal • solo_traveller • ch
9
2026-08-06 • via Nuitee
T
Tobias • family_with_children • ch
10
Pros:

Idéalement placé

Cons:

Tout était à la hauteur de nos attentes

2026-08-03 • via Nuitee
S
Simone • solo_traveller • ch
8
Pros:

Super Zimmer sehr hilfsbereites Personal 😊

Cons:

Leider keine Klimaanlage bei fast 40 Grad nicht mehr sehr angenehm wenn es im Zimmer ca 28 Grad hat

2026-07-25 • via Nuitee