Turnau City Aparthotel

Hotels
8.3 (8267 reviews)
Szlak 50-77 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Good communication with host
Cons:
Poor room quality
Limited amenities
Food quality issues

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness positively, but complaints about poor cleaning standards in some instances indicate it could be better.
Service
9.55
Quick and efficient communication with the host mentioned, and standard services expected for this hotel tier.
Location
9.55
Consistently praised for its convenience to local attractions and transport links.
Room Quality
7.55
Issues noted with bed comfort and unexpected conditions in rooms, affecting overall satisfaction.
Amenities
8.05
Mixed feedback; some useful amenities provided, but reviews indicated a lack of necessary kitchen equipment.
Value for Money
7.55
Critiques on price versus quality received highlight a perception of poor value.
Food and Beverage
7.05
Common complaints about the dining experience and food quality, indicating room for improvement.
Overall Experience
9.05
Overall guest experience was generally positive despite individual issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:08

Property Description

Luxurious Apartments in Kraków’s Centre
Experience elegance and convenience at Turnau- Angel City Aparthotel, situated just 8 minutes' walk from the Main Railway Station. Indulge in the comfort of fully equipped kitchenettes and complimentary internet access during your stay.

Modern Kitchenettes for Your Comfort
Each apartment at Turnau- Angel City Aparthotel features a modern kitchenette complete with a refrigerator, cooker, microwave, and all essential dishes and utensils. Enjoy the flexibility to prepare your meals just the way you like them.

Prime Location for Exploring
Ideally located a short 10 minutes' walk from Kraków’s Main Market Square, with the Galeria Krakowska Shopping Centre just a stone's throw away. Additionally, a delightful breakfast spot is a mere 2-minute walk from the hotel.

Book your stay at Turnau- Angel City Aparthotel now to elevate your Kraków experience!

Important information:

Check-in at this property is self-administered using the access codes you will receive on arrival day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for 20 zł per person per night when using an existing bed.
    People 5 years old and over stay for 60 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8267 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 9.05
M
Małgorzata • couple • pl
4
Pomimo bliskości dworca, nie wybrałabym tego miejsca ponownie.
Pros:

Bliskość dworca.

Cons:

Nieprzyjemny zapach w łazience która była „dobudowana” do pokoju; nieszczelne okna, przez które przez całą noc było słychać alarm zepsutego domofonu na osiedlu.

2026-05-23 • via Nuitee
I
Iryna • couple • ua
8
Pros:

Розташування

Cons:

Меблі трошки ретро

2026-05-23 • via Nuitee
T
Tetyana • solo_traveller • ca
10
great location, nice room
Pros:

Convenient location, easy to find. Comfortable bed. Nice patio. In general, very pleasant experience. I would definitely stay there again.

2026-05-23 • via Nuitee
H
Hanna • couple • ua
9
Ці апартаменти не нові, але ціна відповідає якості. Зручне розташування та самостійний check-in, що зручно, коли прибува
Pros:

5 хвилин від головного залізничного вокзалу та автовокзалу. Велика квартира з усім необхідним.

Cons:

Матрас був дуже мʼякий. Рушники та постільна білизна потребують вже оновлення.

2026-05-23 • via Nuitee
Оксана • solo_traveller • ua
8
2026-05-23 • via Nuitee
W
WM • solo_traveller • pl
3
Cons:

Mieszkanie wymaga trochę wkładu . Obite narożniki , pleśń w brodziku na silikonie , pleśń w odpływie umywalki , łóżka nie wygodne , kanapie przydało by się pranie .

2026-05-23 • via Nuitee
M
martin • solo_traveller • cz
7
Ok
Pros:

Ok

Cons:

Opustit apartmán!🤪

2026-05-23 • via Nuitee
C
Christos • solo_traveller • gr
10
2026-05-23 • via Nuitee
K
Katelin • extended_group • us
10
This was an amazing stay for four nights!
Pros:

This Airbnb was super clean, close to the old town, and comfortable! We had a party of three, so the bed and sofa bed was great. The kitchen was fully stocked (pots, pans, plates, etc.) The washing machine was great too, but it was very small. We had to wash one person’s laundry one at a time because it was small, just a heads up! The bathroom was great too. Our apartahotel we got was, luckily, right in front of the Galleria Mall/Kraków Train Station, and Bus station, which was amazing. This is good because if you want to go to the Salt Mines or Auschwitz, the transportation was close by. This Airbnb was also close to the old town/square. Additionally, the host was super responsive!! When we got there, we realized we needed more trash bags, toilet paper, etc. We asked the host around 5-6PM, which is past there working times, but they swiftly responded that they would give us some the following day!

Cons:

One thing I have noticed is that the WiFi was a bit slow at times. It was also not a big range because when I was in the bathroom, I have very small bars of WiFi, and the bathroom was not that far. This is not a big of a deal at all, but something I have noticed.

2026-05-23 • via Nuitee
M
Marek • couple • pl
10
polecam to miejsce
Pros:

Obiekt Turnau City Aparthotel to świetne miejsce na pobyt w Krakowie – apartament był bardzo czysty, nowoczesny i dobrze wyposażony. Dużym atutem jest doskonała lokalizacja blisko centrum oraz miła i pomocna obsługa. Zdecydowanie polecam ten obiekt zarówno na krótki wyjazd, jak i dłuższy pobyt.

Cons:

nie dotyczy

2026-05-22 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

Appartamento accogliente e ottima posizione

Cons:

Il materasso della camera era scomodo

2026-05-22 • via Nuitee
K
Kacper • extended_group • gb
9
GREAT stay, very comfortable and clean, no complaints (wifi needs work)
Pros:

Very clean and comfortable, it was 3 of us staying in one room however there was so much space! We had a roof terrace which was wonderful even in the rain. Overall the place was VERY clean and very worth our money!

Cons:

The only thing and I really mean the ONLY thing was the WIFI, I noticed we had a WiFi router in our room so I thought only we would be connected to it however it seems that it must've supplied WiFi to multiple rooms because the WiFi was VERY slow and sometimes wouldn't even connect and would lose connection

2026-05-22 • via Nuitee
J
Jaime Antonio • solo_traveller • ie
7
Pros:

Clean, location, I experience a little difficulty opening the box to get key, it was my the first time that I saw it

2026-05-22 • via Nuitee
M
María José • couple • cr
10
Pros:

Ubicación inmejorable, la vista hacia la ciudad (calle principal), todas las comodidades del apartamento (cocina, refrigerador… muy buen espacio).
La facilidad para entrar y salir.

Todo en general estuvo muy bien!

2026-05-22 • via Nuitee
P
Piotr • solo_traveller • pl
10
Pros:

Łatwość zameldowania, dostęp do parkingu, ogulnie organizacja

2026-05-22 • via Nuitee
M
Marta • family_with_children • pl
10
2026-05-21 • via Nuitee
A
Adam • solo_traveller • pl
10
2026-05-21 • via Nuitee
O
Oleh • couple • gb
10
Pros:

Terrace in apartment

Cons:

A window didn’t close properly and you could hear the sounds of the street

2026-05-21 • via Nuitee
M
Maria • extended_group • pl
9
2026-05-21 • via Nuitee
Анна • solo_traveller • il
10
2026-05-21 • via Nuitee