Turnau City Aparthotel

Hotels
8.3 (8854 reviews)
Szlak 50-77 , Kraków , pl
+48 12 631 05 50

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Good communication with host
Cons:
Poor room quality
Limited amenities
Food quality issues

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness positively, but complaints about poor cleaning standards in some instances indicate it could be better.
Service
9.55
Quick and efficient communication with the host mentioned, and standard services expected for this hotel tier.
Location
9.55
Consistently praised for its convenience to local attractions and transport links.
Room Quality
7.55
Issues noted with bed comfort and unexpected conditions in rooms, affecting overall satisfaction.
Amenities
8.05
Mixed feedback; some useful amenities provided, but reviews indicated a lack of necessary kitchen equipment.
Value for Money
7.55
Critiques on price versus quality received highlight a perception of poor value.
Food and Beverage
7.05
Common complaints about the dining experience and food quality, indicating room for improvement.
Overall Experience
9.05
Overall guest experience was generally positive despite individual issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:08

Property Description

Luxurious Apartments in Kraków’s Centre
Experience elegance and convenience at Turnau- Angel City Aparthotel, situated just 8 minutes' walk from the Main Railway Station. Indulge in the comfort of fully equipped kitchenettes and complimentary internet access during your stay.

Modern Kitchenettes for Your Comfort
Each apartment at Turnau- Angel City Aparthotel features a modern kitchenette complete with a refrigerator, cooker, microwave, and all essential dishes and utensils. Enjoy the flexibility to prepare your meals just the way you like them.

Prime Location for Exploring
Ideally located a short 10 minutes' walk from Kraków’s Main Market Square, with the Galeria Krakowska Shopping Centre just a stone's throw away. Additionally, a delightful breakfast spot is a mere 2-minute walk from the hotel.

Book your stay at Turnau- Angel City Aparthotel now to elevate your Kraków experience!

Important information:

Check-in at this property is self-administered using the access codes you will receive on arrival day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for 20 zł per person per night when using an existing bed.
    People 5 years old and over stay for 60 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8854 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 9.05
S
Shnarova • solo_traveller • ua
4
Я була в шоці
Pros:

Завжди бронювала в них апартаменти для себе і своєї родини все було гарно , але не в цей раз

Cons:

Квартиру яку дали нам була максимально маленькою старою та дуже смердючою . Коли я почала писати про це мені сказали що фото всі є на сайті букинге і типу все ок ,але якщо вам не подобається то вас переселять , але не все ок .
Також на сайті було вказано що це великий номер і я бронювала великий номер . Але дали дуже малий . Навіть коли переселили в інший той номер був кращий але також малий .

2026-07-25 • via Nuitee
A
Andras • solo_traveller • gb
10
Perfect
Pros:

Balcony inside view. Aircon, big living room with kitchen sofa ,smart tv , fridge, microvawe, electric hub, big cabin , washing machine, iron . Kitchen with dining and cooking set. Perfect all the time for couple or family.
3 min walk from Krakow Glowny and shopping centre.

Cons:

Wasnt nothing problem

2026-07-25 • via Nuitee
D
Dorota • solo_traveller • pl
9
Pros:

Przestronny, wygodny apartament. Bardzo dobra lokalizacja. Blisko dworzec kolejowy, starówka, park, kawiarnie, sklepy.

Cons:

Za każdym razem szukanie innego miejsca parkingowego w podziemnym garażu. Miejsca oznaczone logiem ale "porozrzucane" w różnych częściach garażu. Łatwiejsze byłbo przydzielenie konkretnego miejsca z numerem do apartamentu.

2026-07-25 • via Nuitee
H
Helis • couple • ee
2
Ei meeldinud
Cons:

Väga väike voodi, lina oli topiline. Ruumis ei olnud meeldiv lõhn

2026-07-25 • via Nuitee
O
Oleksandra • extended_group • ua
9
2026-07-25 • via Nuitee
A
Alexandre • family_with_children • fr
9
Cons:

Les Pigeons sur le balcon

2026-07-25 • via Nuitee
H
Hanna • extended_group • pl
9
polecam, czysto , wygodnie, personel bardzo pomocny
Pros:

czysto

Cons:

brakowało bocznego oswietlenia(lampki) w sypialni

2026-07-25 • via Nuitee
N
Natalia • solo_traveller • pl
5
2026-07-25 • via Nuitee
R
Rita • family_with_children • pt
8
We enjoyed this stay, communication always clear and on time.
Pros:

Location, cleanliness and staff super friendly and very quick to reply any question.

Cons:

The beds were not very comfortable.

2026-07-25 • via Nuitee
K
Karolina • solo_traveller • nl
8
2026-07-25 • via Nuitee
D
Davyd • solo_traveller • ru
10
2026-07-25 • via Nuitee
D
Dragos • couple • ro
7
Dacă nu ești pretențios este o alegere bună pentru a vizita frumoasa Cracovia.
Pros:

Suprafața apartamentului și view-ul asupra orașului. Apartamentul drăguț, aproape de mall și centru.

Cons:

Accesul și ieșirea complicate din parcarea subterană. Mobilă ieftină și neconfortabilă. Merită investit în mobila confortabilă și design-ul apartamentului. La baie nu prea funcționează dușul.

2026-07-25 • via Nuitee
P
Prodexpol • family_with_children • pl
8
2026-07-25 • via Nuitee
M
Marta • family_with_children • gb
10
2026-07-25 • via Nuitee
I
IngunaU • solo_traveller • lv
9
Pros:

Laba atrašanās vieta pastaigas attālumā no vecpilsētas.
Zem ēkas plaša autostāvvieta par papildus samaksu, kurā, dienas ietvaros, auto varēja atstāt arī pēc izrakstīšanās.
Blakus plašs iepirkšanās centrs.

Cons:

Nav izteiktu negāciju.

2026-07-24 • via Nuitee
A
Anita • family_with_children • pl
8
Pobyt ok z małymi minusami.
Pros:

Lokalizacja.

Cons:

Zniszczona podłoga, brudne firany, kurz/koty w narożnikach w pomieszczeniach. Śniadania w pakiecie- smaczne ale brak możliwości urozmaicenia(powtarzające się menu), personel restauracji bardzo szybko zabiera talerze.

2026-07-24 • via Nuitee
P
Pawel • solo_traveller • ie
7
2026-07-24 • via Nuitee
B
Begoip • solo_traveller • es
7
En busca del apartamento escondido
Pros:

La cocina era grande y cómoda, aunque eché en falta un microondas. Tenía aire acondicionado muy necesario en estos días de calor.

Cons:

El acceso al apartamento fue difícil. No teníamos instrucciones y en el portal sólo aparecía Ángel City.
La recepción no se anunciaba en ningún lado y nos tuvieron que ayudar a localizarla en un apartamento de la 2. planta.
No parece que tengan interés en que se los localice. Llamé por teléfono pidiendo ayuda y no contestaron.
Gracias a una persona que nos abrió el portal y nos indicó la recepción.

2026-07-24 • via Nuitee
N
Nirit • solo_traveller • il
8
Pros:

מיקום פצצה

2026-07-24 • via Nuitee
P
prod.michalkumpel • extended_group • pl
8
2026-07-24 • via Nuitee