Canterbury Hotel

Hotels
8.2 (3453 reviews)
65-67 New Dover Rd , Canterbury , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Cycling
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Good breakfast options
Cons:
Uncomfortable furniture
Noise from outside and adjacent rooms
Some rooms need maintenance

Categories

Cleanliness
7.94
Most reviews mention clean and tidy accommodations; however, some reviews noted issues like an uncomfortable sofa and dampness.
Service
8.41
Numerous reviews praised friendly and helpful staff.
Location
8.45
Guests appreciated the hotel location, being close to town and with a charming atmosphere.
Room Quality
7.9
Room quality received mixed reviews, with mentions of both comfortable accommodations and issues like cold bathrooms and uncomfortable beds.
Amenities
8.43
Amenities were largely satisfactory, with ample space noted, though some aspects like an old couch need attention.
Value for Money
7.89
Good value mentioned in context of overall experience but some complaints about lack of extras.
Food and Beverage
8.44
Breakfast was generally well-received, with a variety of options, though prepared food requests were suggested for enhancement.
Overall Experience
8.11
Overall positive sentiment with a few constructive criticisms that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Charming Victorian Townhouse Hotel

Convenient Location
Located a short walk from Canterbury city centre, Ebury Hotel Cottages and Apartment's offers easy access to the Cathedral, Kent County Cricket Ground, and local hospitals. Its proximity to Dover and Folkestone makes it an ideal stopover.

Relaxing Amenities
Enjoy the hotel's bar, sun terrace, and well-maintained grounds. The rooms are equipped with free WiFi, tea/coffee making facilities, and flat-screen TVs for a comfortable stay.

Free Onsite Parking
Benefit from complimentary onsite parking during your visit to Ebury Hotel Cottages and Apartment's. Book now for a delightful stay in Canterbury.

Important information:

All hotel bedrooms are non smoking.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3453 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
N
Nam • solo_traveller • gb
8
2026-08-29 • via Nuitee
J
Jolie • couple • ch
2
We were honestly happy to leave.
Cons:

The property is not dog-friendly at all. Dogs are not even allowed inside the hotel, despite the property being advertised as dog-friendly.

The rooms were also not particularly inviting, and the plaster was coming off the walls and ceilings in several places. The bath towels were dirty as well.

Overall, the property did not meet our expectations.

2026-08-29 • via Nuitee
M
Michela • family_with_children • it
10
Pros:

Stanza ampia e pulita , ottima colazione e a 10/15 minuti a piedi dal centro. Bellissimo giardino per un po’ di relax .

2026-08-29 • via Nuitee
L
Luke • extended_group • au
8
Charming property within a nice garden setting.
Pros:

We stayed in one of the cottages. There was ample room for five adults. Even though a little older, the property was clean with nice gardens and easy parking.

Cons:

The fold out bed has seen better days and wasn’t comfortable for an adult.

2026-08-28 • via Nuitee
W
W.R. • couple • nl
8
Prima hotel voor 1 nacht op doorreis.
Pros:

Ruim opgezette kamer in een hotel op circa 10 minuten lopen vanaf het centrum.

Cons:

Erg donkere kamer en niet sfeervol ingericht. Douche had zo’n krachtige straal dat het voelde als een hogedrukspuit en de hele badkamer hierdoor meteen helemaal nat was. Ontbijt was in principe prima alleen werd niets aangevuld.

2026-08-27 • via Nuitee
C
Chambers • couple • gb
9
Pros:

Location was perfect for us - close to the city but our room (at the rear) was quiet.
Room was very comfortable and clean. Everything worked.
Breakfast buffet was good and restaurant not too noisy.

Cons:

Some of the decor is in need of updating but we prefer that to shiny and modern!

2026-08-27 • via Nuitee
N
Nichola • couple • gb
7
Great place to visit the towns shops and cathedral.
Pros:

Great location, room was spacious, water pressure good. Lovely view over the gardens. Breakfast was lovely. 10 minute walk into town. Plenty of free parking. No noise from other rooms.

Cons:

Staff not overall helpful, tried to rearrange to another date but was told we could even though. Booking.com had availability. Asked for a fan which was incredibly dusty and broken. No iron in the room. Furniture is dated but usable. Bathroom window could do with a blind or curtains as it backs on to the garden so can imagine everyone cops an eyeful ( behind frosted glass) at night when the lights on.

2026-08-25 • via Nuitee
L
Lionel • couple • gb
8
Amazing
Pros:

The breakfast was fabulous and the staff where extremely helpful & nice.

2026-08-25 • via Nuitee
Y
Yuriy • couple • gb
10
2026-08-25 • via Nuitee
K
Kelly • family_with_children • gb
10
Good value for money
Pros:

Nice size room and Bathroom.

Cons:

Mattress was hard

2026-08-24 • via Nuitee
L
Lesley • solo_traveller • gb
8
Night in Canterbury
Pros:

Interesting historic building just outside Canterbury. Friendly staff and great breakfast.

Cons:

Some traffic noise

2026-08-24 • via Nuitee
M
Melody • family_with_children • gb
9
2026-08-24 • via Nuitee
A
Alessandro • family_with_children • it
9
2026-08-24 • via Nuitee
G
Gary • couple • gb
1
Very poor from start to finish unwelcoming & no atmosphere
Pros:

Very bad experience overall would not stay there again

Cons:

As did you like

2026-08-23 • via Nuitee
B
Britta • couple • de
8
Schönes Hotel für einen Kurztripp nach Canterbury.
Pros:

Nah am Zentrum und dennoch ruhig, toller Frühstücksraum, leckeres Frühstück und super schöner Garten.

Cons:

Die Kingsize Betten waren leider eigentlich nur Queen-Size.

2026-08-23 • via Nuitee
J
Johanna • solo_traveller • nl
6
Charming but in need for an update
Pros:

Old school vibe, spacious room, good parking, soft clean and fluffy towels

Cons:

Carpet needs cleaning or replacing, no fridge, rundown furniture with a small uncomfortable bed.
1 small fan not enough for a warm⁶ triple room

2026-08-23 • via Nuitee
K
Keith • family_with_children • gb
8
Pros:

V good

Cons:

Nothing

2026-08-22 • via Nuitee
C
Christine • solo_traveller • be
7
Pros:

De ligging, parking, ontbijt. We mochten onze auto laten staan op de parking terwijl we Canterbury bezochten. Goed bed. Vriendelijk personeel. Mooie tuin achter het hotel.

Cons:

Oud, afgeleefd hotel met overal versleten tapijt. Warme kamer (tweede verdiep). Geen airco. Oude ramen met enkel glas.

2026-08-22 • via Nuitee
• couple • at
9
2026-08-22 • via Nuitee
B
Bert • family_with_children • be
9
Nice hotel within walking distance from Canterbury
Pros:

We had a family room. No airco but a nice and quite ventilator kept it cool enough.
Breakfast was good.
Friendly staff, easy parking in front of hotel. 15 minutes walk to the center.

2026-08-22 • via Nuitee