Swiss-Belhotel Pondok Indah

Hotels
Swiss-Belhotel
8.4 (364 reviews)
Jl. Metro Pondok Indah Sector 2 Block SA, Jakarta Selatan , Jakarta , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Room cleanliness issues
Noise from outside

Categories

Cleanliness
7.65
Some complaints about dirty sheets and overall room cleanliness.
Service
9.15
Staff was consistently described as friendly and helpful.
Location
8.65
Convenient location for accessing airports and local shopping.
Room Quality
7.65
Rooms showed wear and tear; some noise complaints noted.
Amenities
8.65
Good breakfast and decent pool, though some facilities were cramped.
Value for Money
8.15
Generally good value, but some reviews mentioned prices being high.
Food and Beverage
8.65
Breakfast was specifically praised as great.
Overall Experience
8.65
Overall pleasant stays reported, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Luxurious Accommodation
Swiss-Belhotel Pondok Indah offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. Enjoy the convenience of complimentary toiletries and cozy slippers provided in each room.

Exceptional Facilities
Indulge in the outdoor pool and fitness center during your stay. The hotel also boasts a restaurant serving delicious a la carte meals. Benefit from 24-hour reception, business center, and concierge services, catering to all your needs seamlessly.

Convenient Location
Located just a short distance from popular attractions like Kemang and Ragunan Zoo, this hotel provides easy access to Jakarta's key destinations. With free WiFi and private parking, Swiss-Belhotel Pondok Indah is the perfect choice for your visit to the vibrant city.

Experience luxury and convenience at Swiss-Belhotel Pondok Indah - Book your stay now!

Important information:

Free New Year's Eve Dinner for 2 People for this hotelPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 364 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
P
Parthiban extended_group id
9
Pros:

Halaman kolam renang

2026-05-27 via Nuitee
K
KOK KEONG couple my
8
Comfy, clean, and nice breakfast 🥰
Pros:

The location is strategic, nearby got plenty of fast food and local restaurant

Cons:

None

2026-05-19 via Nuitee
H
Hiroshi extended_group jp
8
2026-05-14 via Nuitee
R
Reinhold Paul couple de
8
Einfach nur entspannend
Pros:

Wir wurden sehr freundlich empfangen. Die Zimmer waren und sind in einem guten Zustand. Der Poolbereich war sehr angenehm und vor allem ruhig. Schön war auch, dass es einen Service am Poolbereich gab.
Das Frühstück war vielfältig und geschmacklich sehr gut. Ich hier war das Personal immer freundlich, aufmerksam und hilfsbereit. Auch die Bar war gut sortiert.

Cons:

Das einzige kleine Manko war, dass der Toaster dem Toastbrot keine Farbe gab trotz Umstellung der Temperatur. Ansonsten gibt es nichts zu bemängeln

2026-05-13 via Nuitee
L
Luciana solo_traveller sg
5
2026-05-08 via Nuitee
M
Michael solo_traveller us
8
We will return
Pros:

The staff

Cons:

The property is a bit aged

2026-05-04 via Nuitee
K
Kospach family_with_children id
8
2026-03-30 via Nuitee
S
Soraya couple nl
7
Pros:

Goed

Cons:

Goed

2026-03-27 via Nuitee
S
Sri family_with_children id
9
2026-03-26 via Nuitee
R
Rayhanalatas08 Business
2
Disappointed with FDA explanation, just broke my heart. I feel poor.
Pros:

Very disappointed with FDA team, there was no information about additional charges if check-out after 1 pm will be charged 50% of the room rate. And also the supervisor (female) and the FDA (male) in charge on Sunday, March 15th, gave a very emotional explanation and did not show good hospitality. I WANT TO PAY IF IT IS CLEAR, NOT THAT I CANNOT. I just need an explanation. But they cut me off as if everything is finished if I do not have to pay the late check-out fee. I just ask first about why there’s no telephone for reminders and information before guests are charged. And this happens while the hotel was also quiet, there were no back-to-back guests.

2026-03-15 via Tripadvisor
D
DAVID couple gb
8
Would stay again in Pondok good for budget
Pros:

Great staff, good location for Pondok side of Jakarta

2026-02-09 via Nuitee
D
Deden couple id
7
2026-01-31 via Nuitee
H
Heru couple id
9
2026-01-26 via Nuitee
J
Julieta solo_traveller id
9
2026-01-25 via Nuitee
R
Raymond couple ca
8
2026-01-20 via Nuitee
C
Chandra solo_traveller in
8
2026-01-19 via Nuitee
虎松 solo_traveller jp
10
2026-01-19 via Nuitee
S
Seungpum solo_traveller kr
9
2026-01-19 via Nuitee
H
Hariani couple id
6
2026-01-18 via Nuitee
A
A family_with_children sa
6
2026-01-16 via Nuitee