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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Packed lunches
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Games room
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Table tennis
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Billiards
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Accessible parking
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Street parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Evening entertainment
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Landmark Location in Kelso
The Cross Keys Hotel, situated in the heart of Kelso overlooking the charming cobbled square, offers a historic stay dating back to 1769.
Quality Dining and Accommodation
Indulge in high-quality dining featuring local produce and relax in guest rooms equipped with modern amenities like flat-screen TVs and en suite bathrooms.
Convenient Amenities and Nearby Attractions
Enjoy complimentary parking and WiFi, along with a delicious breakfast served in the Saddlers Room. Explore nearby attractions such as Kelso Abbey and Floors Castle just a short walk away.
Ready to experience the historic charm and modern comforts of the Cross Keys Hotel in Kelso? Book your stay now!
Please note that additional beds can only be accommodated in the classic and superior room, subject to prior arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The overall condition of the hotel was excellent. We had a lovely evening meal and excellent breakfast. The hotel was in a very good position. All the staff were brilliant.
The only downfall was the bedroom that we were given. It was very dated and cramped. Approx six inches at the bottom of the bed to get round to the bathroom. The television was also in the six inch at the bottom of the bed. We were concerned of that we may damage the television when going past it.
The breakfast was excellent.
bathroom looked tired ,poor lighting. Needed a mirror in bedroom for ladies to do hair and makeup.
Very interesting area and the hotel is in a good central position
Room was fine although the lighting was poor.
The bathroom needs updating. Very small cubicle shower and it was dark inside.
No proper shelving area.
Excellent last minute choice of hotel. Staff were all friendly and helpful, we were able to sort a problem with them. Food Excellent. Lovely, quaint features, lift, set in an amazing location. Definitely would return here. Local micro pub next door is a bonus.
Not sure there's anything
The Ambience was excellentVery Good
Receptioniste was aardig
De kamer was zeer klein. Het bed was erg klein voor 2 personen. Hotel is gedateerd en mag nodig opgeknapt worden. Badkamer was wel schoon maar ook hier alles erg verouderd. Ontbijt doordeweeks was op zich prima omdat je een bestelling kon plaatsen. In het weekend alleen een buffet.
Being charged for 4 more rooms after initial 6 i had booked and paid for. Also still waiting on re fund for that 😡
Staff very helpful and friendly. Room was very clean and beds very comfortable. Ideal position in town. Breakfast was excellent with plenty of choice.
En-suite in need of some updating.
Lovely hotel in the centre of Kelso, pleasant and helpful staff, excellent breakfast. Rooms were a good size and were clean and comfortable.
The room was magnificent as was breakfast
The entrance was tidy.
The check in was slow and you requested to leave the keys at reception when you go out.
Shabby paintwork around skirting boards.
Disgusting state of window frames which were black and rotting.
Restaurant toilets had corroded taps, and tables had heat proof clothes on top of white table clothes and plastic flowers!
A nice stay, rooms very tired and needing refreshed, great staff and amazing cooked breakfast with haggis! Rutherfords micropub next door is great!
Rooms need updated
De locatie en de buitengevel
Verouderd slecht onderhouden en niet echt schoon.
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