Sul América Palace Hotel

Hotels
7.3 (2542 reviews)
Avenida Amazonas, 50 , Belo Horizonte , br
+55 31 3201-1722

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Children allowed

Facilities

WiFi available
Free WiFi
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
Ironing service
Daily housekeeping

Review Highlights

Pros:
Good breakfast options
Friendly staff
Decent cleanliness
Cons:
No air conditioning
Small room sizes
Noise issues from street

Categories

Cleanliness
7.19
Several mentions of cleanliness but one review reported insect bites and issues that detracted from the overall clean experience.
Service
8.16
Most reviews mentioned friendly and helpful staff, with specific praise for certain employees.
Location
7.7
Multiple reviews indicated good location; however, some concerns about safety and noise from the street.
Room Quality
6.65
Complaints about small room sizes, lack of air conditioning, and issues with noise affecting comfort.
Amenities
7.18
Mixed reviews on amenities with some functionality issues noted, such as poor wifi and a malfunctioning TV.
Value for Money
6.14
Reviews suggest that the pricing does not align with the overall quality of stay experienced.
Food and Beverage
8.19
Many reviews praised the breakfast offerings and overall food quality.
Overall Experience
7.16
Overall experience described as satisfactory but with significant issues that affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:18

Property Description

Central Location
Located just 20 meters from Station Square, Sul América Palace Hotel offers convenience and easy access to transportation for guests looking to explore Belo Horizonte.

Comfortable Rooms
All rooms at our hotel are equipped with a TV with cable channels and a private bathroom, providing guests with a cozy and relaxing environment during their stay.

Convenient Amenities
With free WiFi throughout the property and a 24-hour front desk, guests can stay connected and have their needs attended to at any time during their visit.

Experience the perfect blend of convenience and comfort at Sul América Palace Hotel. Book your stay now for an unforgettable experience in Belo Horizonte.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 2542 reviews
Cleanliness: 7.19
Service: 8.16
Location: 7.7
Room Quality: 6.65
Amenities: 7.18
Value for Money: 6.14
Food and Beverage: 8.19
Overall Experience: 7.16
J
Junior • solo_traveller • br
5
2026-07-25 • via Nuitee
D
Denise • couple • br
9
Gostei muito de conhecer BH.
Pros:

Dá localização, do atendimento do funcionários.

2026-07-25 • via Nuitee
T
Tatiane • solo_traveller • br
6
Pros:

Gostamos bastante da localização e café da manhã.

Cons:

Televisão não funciona direito;
Chuveiro não esquentou totalmente;
Elevador estava em manutenção por algumas horas;
Wi-Fi não funcionou em nosso andar.

2026-07-24 • via Nuitee
J
Jess • solo_traveller • br
6
a good deal in an old hotel with great atmosphere, near great bars, restaurants, rail station
Pros:

The breakfast was good, and the breakfast room is amazing.

Cons:

A strange vibration coming up through the floor all night. Not loud, but enough to keep me awake.

2026-07-24 • via Nuitee
A
Anete • family_with_children • br
5
Valeu a experiência, mais poderia ter sido melhor!
Pros:

Apenas a localização e o café da manhã.

Cons:

Nenhum conforto, camas muito ruim, de madeira, muito baixa, colchão muito fino.
Zero conforto! 😩

2026-07-22 • via Nuitee
B
Barbara • solo_traveller • us
8
Definitely a good price and convenient location. Breakfast is good
Pros:

Good location if you want to be in the downtown center. Near big park, lots of restaurants. Staff pleasant and helpful

Cons:

Single twin bed Room is tiny. Photos look a lot better than reality. Maybe because it’s such an old building things didn’t look as clean. There was no response to my emails or what’s app msg. When I thought I had left something there. &With my eSIM I can’t make phone calls

2026-07-22 • via Nuitee
A
Agnaldo • couple • br
8
2026-07-21 • via Nuitee
A
Agnaldo • couple • br
8
2026-07-21 • via Nuitee
R
Ryan • family_with_children • br
10
Uma estadia muito satisfatória e incrível
Pros:

A educação dos funcionários, o ambiente organizado, a acessibilidade tbm

Cons:

Das camas que são frágeis

2026-07-19 • via Nuitee
E
Erika Fernanda • solo_traveller • br
7
2026-07-19 • via Nuitee
C
Cayo • solo_traveller • br
7
Pros:

Bom hotel

Cons:

Nada

2026-07-18 • via Nuitee
P
PEDRO CORDEIRO • solo_traveller • br
8
Ótimo custo/ benefício.
Pros:

Localização

Cons:

Sem comentário

2026-07-17 • via Nuitee
M
marcovitz • solo_traveller • br
8
Pros:

O restaurante e digno de se conhecer uma perola.

2026-07-15 • via Nuitee
T
THAIS • family_with_children • br
9
Excelente custo benefício .
Pros:

Excelente custo benefício . Hotel com localização central, excelente pra quem deseja conhecer os principais pontos turísticos do centro de Belo Horizonte . Quarto limpo, café da manhã bom, é um hotel antigo (completará 100 anos em 2028) porém foi reformado e atende bem as expectativas . Excelente lugar para fazer pernoite e curtir a cidade de Belo Horizonte com bom custo de hospedagem .

Cons:

Gostei do hotel. Atendeu a expectativa .

2026-07-15 • via Nuitee
F
Fernanda • solo_traveller • br
6
2026-07-13 • via Nuitee
F
Flavio • solo_traveller • br
9
2026-07-02 • via Nuitee
G
GESSICA • couple • br
6
2026-06-30 • via Nuitee
R
Rosemeire Aparecida • family_with_children • br
9
2026-06-29 • via Nuitee
R
Renan • solo_traveller • br
7
Bem localizado, porém a rua é barulhenta.
Pros:

Hotel muito bem localizado.

Cons:

Por ser no centro de Belo Horizonte e ter uma parada de ônibus bem próxima ao hotel, é bastante barulhento até perto de meia noite e também logo cedo, perto de 6h da manhã.
Comprei um protetor auricular abafador de ruídos que me ajudou a dormir melhor.

2026-06-28 • via Nuitee
R
Resende • solo_traveller • br
8
Pros:

Ótima localização, limpeza, café, funcionários educados e prestativos.

Cons:

Não há do que reclamar

2026-06-26 • via Nuitee