Hotel Marjenny

Hotels
Independent
8 (11 reviews)
Calle Acropolis, Avenida el Mirador, near Parque Central, Copan Ruinas , Copan Ruinas , HN

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Safe-deposit box at front desk
Tours/ticket assistance
Area shuttle (surcharge)
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Very central location / easy to find
Some staff members were friendly and helpful
Garden and pool area described as nice
Breakfast prepared well (despite limited selection)
Cons:
Rooms very small and shabby; rock-hard mattresses
Bathrooms cramped and reported dirty; thin toilet paper
AC didn't cool; poor water pressure; power outage with no backup generator
Unwelcoming/restrictive reception and many posted rules
Had to request basic items (towels); maintenance issues

Categories

Cleanliness
4.5
Multiple reviews cite cramped, dirty bathrooms, very thin toilet paper and general maintenance shortfalls (dirty/cramped bathrooms, poor upkeep), so cleanliness is below average.
Service
9.75
Mixed reports: several staff members (kitchen staff, some front-desk individuals) are described as very friendly and helpful, though others (reception/welcome) are unwelcoming or overly strict. Overall many positive interactions were reported, supporting a strong service score despite some negative experiences.
Location
10
Consistently praised as very central and convenient — easy to find and close to attractions, repeatedly noted as a primary positive.
Room Quality
4
Rooms described as very small, shabby and in need of updating; mattresses reported as rock-hard and bathrooms cramped — poor room quality.
Amenities
9
Garden and pool areas are noted as nice; however, some use is restricted by rules and there is a lack of backup power. Overall amenities are a strong positive feature.
Value for Money
9.75
Despite maintenance and room issues, the hotel's central location, included breakfast and pleasant garden/pool area contribute significant perceived value for many guests.
Food and Beverage
8
Breakfast is limited in selection but generally well prepared; coffee and some breakfast elements received criticism — overall decent but not exceptional.
Overall Experience
9
Guest experiences are mixed: several reviewers found the stay stressful and would not return due to rules and maintenance, while others highlighted the central location, friendly staff interactions and pleasant outdoor areas — overall leans positive for many visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-06 16:26

Property Description

Experience comfort and convenience at Hotel Marjenny, your perfect getaway in the heart of Copan Ruinas.

Indulge in Leisure
Unwind in our inviting indoor and outdoor pools, perfect for a refreshing swim. Whether you’re seeking relaxation or fun, there are recreational opportunities just waiting for you.

Stay Connected
Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected during your visit. With our comfortable air-conditioned guestrooms, complete with cable programming, you’ll feel right at home.

Convenient Services
Our friendly 24-hour front desk is here to assist with tour arrangements and transportation, including our convenient airport shuttle service. Plus, with on-site dining options at the restaurant and café, your culinary cravings are just a few steps away.

Book now and turn your travel dreams into reality at Hotel Marjenny!

Important information:

  • Pool access available from 9:30 AM to 9:30 PM.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8
Based on 11 reviews
Cleanliness: 4.5
Service: 9.75
Location: 10
Room Quality: 4
Amenities: 9
Value for Money: 9.75
Food and Beverage: 8
Overall Experience: 9
I
Ingrid Melissa solo_traveller hn
6
2026-06-13 via Nuitee
N
Nico solo_traveller de
6
2026-06-04 via Nuitee
Y
YARAXY family_with_children us
3
We barely rested and it was stressful to be there.
Pros:

How close things were.

Cons:

Everything. AC didn’t cool, rooms were tiny, they only gave us one towel for my husband and I. Water pressure was terrible and dealing with the staff was an issue. The other lady was nice, but having to ask for EVERYTHING was such an issue. The power went out for 2 hours and a hotel should have backup generators for their customers. As a family we’re not coming back here. Should keep the maintenance in that place.

2026-05-09 via Nuitee
J
Jesus couple hn
9
2026-05-02 via Nuitee
P
Pastó Garcia couple es
5
2026-04-08 via Nuitee
B
Borjas couple hn
7
Insatisfactorio
Pros:

Estaba muy céntrico el hotel ,el personal muy amable

Cons:

La habitación estaba muy pequeña era ruidoso todo se escuchaba y el baño era muy pequeñito era incomodo,el desayuno y el café no era muy bueno

2026-04-08 via Nuitee
M
Max couple us
4
Not a good choice in Copán Ruinas. Unwelcoming and uncomfortable.
Pros:

Some of the staff were friendly and helpful (unfortunately not all), and it is a good location central to everything and easy to find. The breakfast, although very limited in selection, was prepared well and quite good. The kitchen staff were very nice.

Cons:

For starters, the hospitality is awful. Upon arrival you are immediately faced with a list of rules and regulation and a greeting that is more like an inquisition and explanation of the rules of the prison. Upon reaching the shabby rooms the guest is confronted with even more rules plastered on the walls of the room, the back of the door, and the bathroom. Pretty much everything is expressly forbidden and there are threats of fines for everything from dirty towels to using excessive water in the bathroom. The rooms are shabby and in much need of updating. The mattresses on the beds are rock hard. The floor seems softer. And the bathrooms, despite all the rules, are cramped and dirty. There is hot water. But only if you know that you have to open a valve on the water pipe in the shower. Of course, the inquisitor at the “welcome” desk never mentioned that. It is up to guests to figure it out. This may seem odd, but the toilet paper is horrible. It is rice paper thin and in a huge roll above your head when you are in the bathroom. But good luck using it without it breaking apart. Disgusting. And while the garden area and pool area inside the hotel are nice, pretty much everything tourists and guests want to do in pool areas and gardens in hotel while on vacation is forbidden on the rules list by this hotel. I made my first trip to Copán Ruinas 36 years ago and have been back dozens of times. I’ve stayed in probably half of the properties in town. So trust me when I say say that not only are there better options in Copán Ruinas, I actually can’t think of a worse option. We would not stay here again.

2026-02-08 via Nuitee
J
Jenny couple mx
7
2025-10-16 via Nuitee
R
ramos family_with_children hn
8
2025-10-12 via Nuitee
Z
Zuzana young couple sk
6
Pleasant
Pros:

a willing and very helpful young man

Cons:

very, very basic

2025-04-02 via Nuitee
J
Joshua group us
9
Overall it was a great place to stay. Beautiful hotel in a great location.
Pros:

The location was great. The pool was nice. The hotel is beautiful.

Cons:

The only complaint I had was our TV didn’t work.

2024-10-09 via Nuitee
C
Corina partner
4
Pros:

We only got breakfast on the first day because we asked for it. On the second day nobody was available at all, not even at the reception. We had to go out and pick up more cash to be able to have breakfast somewhere else.

2024-07-18 via Nuitee
D
David with friends us
10
Exceptional
2024-01-30 via Nuitee
T
Tina group cn
1
Bad
Pros:

very very dirty bed , and basic room , no hot water for shower ,

2023-10-01 via Nuitee
A
Angie family with young children hn
7
Overall it was okay.
Pros:

Breakfast was good, a lot of flies lurking around. Location was great.

Cons:

There was no hot water, bath doors were a problem (couldn't slide them quite well). No rug for drying your feet when you get out of the shower. Really small bathroom. Not many plug-in switches to charge in different locations in bedroom.

2023-07-07 via Nuitee
M
Mejia young couple hn
6
Pleasant
2023-04-11 via Nuitee
J
Jayson partner
10
Pros:

Muy buena opción para quedarse

2023-04-02 via Nuitee
V
Verified traveler
8
Pros:

Tres moyen.
Salle de bain avec odeur et vraiment pas moderne.
Chambre idem.
Beaucoup de bruit lorsqu’il pleut!
Piscine non nettoyée.
Je ne conseille pas cet hôtel.

2023-01-28 via Nuitee
S
Sbelaire family with young children hn
5
Great location, but not so relaxing
Pros:

The location was perfect. The staff was very friendly and helpful.

Cons:

There was a lot of noise late in the evening and early in the morning. Bathroom needed maintenance. Toilet seat broken. The shower doors broken. Hot water needed to be manipulated with a ball valve that came in through a window connected to the shower head. Parking is very small and difficult.

2022-12-30 via Nuitee
G
Galbiati review category business travellers mx
10
Exceptional
Pros:

Location for one,amazing owner and his staff were do helpful with amazing tours nearby.

2022-12-28 via Nuitee