Sur Beach Resort

Hotels
Independent
8.4 (49 reviews)
Beachfront, Pinaongon, Balabag, Boracay Island, Western Visayas, 5608 , Boracay Island , PH

Facilities

Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Free airport transportation
See all facilities

Review Highlights

Pros:
Excellent customer service
Courteous staff
Cons:
Property needs upgrading

Categories

Cleanliness
7.86
The property needs some upgrading.
Service
8.83
Staff were courteous and respectful. Overall excellent customer service.
Location
8.87
Standard quality for this hotel tier.
Room Quality
8.32
Standard quality for this hotel tier.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Beachfront Luxury
Indulge in onsite massages or lounge on the private beach at Sur Beach Resort. Enjoy complimentary Wi-Fi, concierge services, and an arcade. Relish in the hotel's restaurant, room service, and beach bar before retreating to air-conditioned rooms with flat-screen TVs. Convenient Amenities
Benefit from dry cleaning, 24-hour front desk, and multilingual staff. Arrive easily with the roundtrip airport shuttle. Prime Location
Located steps away from White Beach and a short walk to Station 2, Sur Beach Resort offers a perfect blend of relaxation and access to nearby attractions. Book now for a memorable beach getaway.

Important information:

  • This property caters to LGBTQ+ guests.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.4
Based on 49 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
C
Cristina couple ph
8
Pleasant, good breakfasts, felt safe and so much fun!
Pros:

It’s simple and compact. Staff service was amazing. Mix of Guests were great too.

Cons:

Breakfast options were limited.

2026-07-24 via Nuitee
J
Julie solo_traveller no
8
2026-07-23 via Nuitee
M
Mk solo_traveller ph
9
Pros:

staff are friendly

Cons:

housekeeping forgets to replace cups etc

2026-07-22 via Nuitee
K
Kem Ashley solo_traveller it
9
2026-07-18 via Nuitee
Y
yasmin couple de
1
2026-07-13 via Nuitee
A
Allen extended_group us
6
2026-07-11 via Nuitee
M
marichu couple ie
10
We enjoyed our stay !!!
Pros:

Location , staff, comfort

Cons:

None

2026-07-05 via Nuitee
P
Pier Matteo couple it
4
2026-07-05 via Nuitee
M
marichu family_with_children ie
10
We enjoyed every bit of it
Pros:

Location, staff very nice

Cons:

None

2026-07-05 via Nuitee
K
Kathleen Dane extended_group ph
10
I like Sur because of its convenience and its on one of the best locations in Boracay. Service is also a 100. The staff
Pros:

One of the best locations in Boracay

Cons:

None

2026-07-03 via Nuitee
R
RAQUEL solo_traveller ph
8
Pros:

Friendly sitaff and best location

2026-06-29 via Nuitee
J
James solo_traveller ph
10
2026-06-28 via Nuitee
M
Maria Christina extended_group ph
10
2026-06-27 via Nuitee
P
Patrick family_with_children de
8
2026-06-26 via Nuitee
M
Maria Christina family_with_children ph
10
2026-06-25 via Nuitee
W
William solo_traveller us
10
Great value
Pros:

Everything was great

Cons:

NA

2026-06-22 via Nuitee
S
Samantha Louise extended_group ph
7
Pros:

The location is great and service was good too!!

Cons:

The rooms are a bit worn out, some outlets need to be fixed and maybe add more floor mats in the room.

2026-06-08 via Nuitee
J
Jocel solo_traveller ph
10
2026-06-05 via Nuitee
I
Ida Roccio family_with_children ph
9
It was good and relaxing. Just what my family needed. Will definitely go back!
Pros:

Value for money

Cons:

Our AC was not working at a certain day, the shower heater was not working properly

2026-05-27 via Nuitee
G
Gee solo_traveller ph
8
Pros:

Everything

Cons:

Nothing

2026-05-27 via Nuitee