Symphony Suites Hotel

Hotels
8.4 (1347 reviews)
41, Lapangan Symphony Business Park, Jalan Lapagan Symphony , Ipoh , MY
+60 5-312 2288

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Several reviews indicate issues with cleanliness, specifically mold in the shower and lingering smells.
Service
9.2
Reviews frequently mention friendly and helpful staff, contributing to a positive stay.
Location
8.74
Guests appreciate the hotel's easy-to-find location and accessibility.
Room Quality
8.19
Most guests enjoyed the comfort and spaciousness of the rooms, though some noted issues with cleanliness.
Amenities
7.72
Amenities are limited; there were mentions of missing a swimming pool and lack of nearby attractions.
Value for Money
8.68
Guests generally felt that the hotel offers good value for the price paid.
Food and Beverage
8.23
Breakfast quality received positive feedback, but the variety was considered limited.
Overall Experience
8.7
Overall sentiments reflect a pleasant stay with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Convenient Location:
Join us at Symphony Suites Hotel, strategically located near the entrance to Ipoh city, offering easy access to nearby attractions and the North-South Highway for a quick city reach.

Modern Suites with Views:
Indulge in spacious accommodation with city or mountain views, featuring contemporary amenities like free Wi-Fi, free parking, separate living rooms, and sleek en suite bathrooms with rain showers.

On-Site Dining and Facilities:
Relish in a dining experience at the Coffee House or Bar Lounge, or opt for room service. Take advantage of the fitness centre, 24-hour reception, and additional services such as luggage storage and concierge assistance.

Book with us now for a memorable stay in Ipoh!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1347 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.7
H
hafizah • family_with_children • my
10
2026-10-30 • via Nuitee
F
felecia • family_with_children • my
10
Hotel right beside the hills
Pros:

The view of the hills, right in front of the hotel, was excellent.
The famous Kannamah's Kitchen was within walking distance.

Cons:

The GPS led me to the back of the hotel and that made it a little difficult for me to find my way there but once I got familiar with the roads, it was all OKAY.
The lighting in the room was dim.

2026-10-29 • via Nuitee
S
SUH JIUN • couple • my
7
Overall is good the toilet can be clean more detailed will be prefect.
Pros:

The room is big and spacious.

Cons:

The toilet wall got some moss need to do a deep clean.

2026-10-29 • via Nuitee
M
Man kit • solo_traveller • my
10
2026-10-26 • via Nuitee
Z
Zharif • family_with_children • my
10
Pros:

The location..calm

Cons:

The room not properly maintain

2026-10-22 • via Nuitee
K
Keen • solo_traveller • sg
8
Pros:

It is near the caves and cave temples. There are also many eateries nearby, even though the hotel is located away from the city centre. The staff are friendly and helpful.

2026-10-20 • via Nuitee
Z
Zamri • couple • my
8
2026-10-13 • via Nuitee
S
SyafiqJalil • solo_traveller • my
9
2026-10-10 • via Nuitee
P
Petr • extended_group • cz
9
Pros:

Parking front of hotel, great breakfast, comfortable room

Cons:

Nothing

2026-10-10 • via Nuitee
O
Oh Wen Jun • couple • my
7
Cons:

地方旧的可以再更新会更好 大厅没冷气

2026-10-09 • via Nuitee
M
Mariam • family_with_children • my
9
2026-10-08 • via Nuitee
T
Takashi • solo_traveller • my
10
2026-09-19 • via Nuitee
S
Shiha93 • solo_traveller • my
6
Please get improvement
Pros:

I really like the location as it is very convenient and surrounded by many nearby amenities such as Watsons, KFC, McDonald’s and other shops and restaurants. It is easy to get around and very convenient for guests.

Cons:

I was disappointed with the breakfast menu, as the selection could be improved. In addition, I noticed that a few staff members were not professional in the way they communicated with customers. Their manner of speaking came across as inappropriate and lacking respect.
I hope the management will look into both the breakfast offerings and the service standards, particularly in ensuring that staff communicate with customers in a courteous, professional and respectful manner.

2026-09-10 • via Nuitee
S
Shiha93 • solo_traveller • my
6
Improvement Please
Pros:

I really like the location as it is very convenient, with Watsons, KFC, McDonald’s and other shops and restaurants nearby.

Cons:

I was disappointed with the breakfast menu, as the selection could be improved. In addition, I noticed that a few staff members were not professional in the way they communicated with customers. Their manner of speaking came across as inappropriate and lacking respect.

I hope the management will look into both the breakfast offerings and the service standards, particularly in ensuring that staff communicate with customers in a courteous, professional and respectful manner.

2026-09-10 • via Nuitee
S
Shiha93 • solo_traveller • my
6
Improvement Please!
Pros:

I really like the location as it is very convenient and surrounded by many nearby amenities such as Watsons, KFC, McDonald’s and other shops and restaurants. It is easy to get around and very convenient for guests.

Cons:

I was disappointed with the breakfast menu, as the selection could be improved. In addition, I noticed that a few staff members were not professional in the way they communicated with customers. Their manner of speaking came across as inappropriate and lacking respect.

I hope the management will look into both the breakfast offerings and the service standards, particularly in ensuring that staff communicate with customers in a courteous, professional and respectful manner.

2026-09-10 • via Nuitee
P
Poole • solo_traveller • fr
9
Great customer service and free teatime snacks and mee goreng dinner
Pros:

A good business hotel. We stayed overnight on vacation. Very good customer service. Free covered parking. Free tea time snacks and one free mee goreng for dinner was a perfect touch.

Cons:

Facilities need a bit of maintenance.

2026-09-09 • via Nuitee
O
OWI • solo_traveller • my
8
Pros:

位子很方便，楼下就有很多吃的

Cons:

床边没准备插头

2026-09-09 • via Nuitee
J
Jenny • solo_traveller • my
8
Pros:

Bed is comfortable ,pillows are OK. Water pressure ok.

Cons:

Ram going to car park very narrow. Free drinks are too sweet

2026-09-08 • via Nuitee
C
CHANDERA • solo_traveller • my
8
2026-09-07 • via Nuitee
M
Muhamad Arif • solo_traveller • my
9
Pros:

Convenient beds, rooms and ambience.

Cons:

Food selection could have been better

2026-09-06 • via Nuitee