Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Family rooms
Tour desk
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Nice gardens
Cons:
Poor cleanliness
Noise issues
High food prices

Categories

Cleanliness
7.8
Mention of poor cleanliness and old facilities in several reviews.
Service
8.8
Positive mentions of staff being kind and attentive.
Location
8.8
Multiple mentions of good location and accessibility.
Room Quality
7.3
Comments about old furniture and the need for upgrades.
Amenities
8.3
Generally positive mentions of facilities but some complaints such as noise and lack of amenities.
Value for Money
8.5
Mixed feelings about pricing for amenities which impacts perceived value.
Food and Beverage
7.8
Comments about breakfast being expensive; good breakfast but mixed experiences.
Overall Experience
8.3
General sentiment is mixed, with some guests satisfied while others had issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 08:38

Property Description

Luxurious Accommodation
Hotel Cibeles Resort, nestled in Heredia, offers a charming retreat just a short distance from Poas National Park. The 3-star property boasts an outdoor pool, lush gardens, and convenient free parking.

Modern Amenities
Each well-appointed room features a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. Guests are provided with cozy bed linens and fluffy towels for a comfortable stay.

Convenient Location
Situated only 10 km from Estadio Nacional de Costa Rica, Hotel Cibeles Resort is also within proximity to Parque Diversiones and La Sabana Metropolitan Park. With English and Spanish spoken at the reception, guests can expect exceptional service throughout their stay.

Book now for a delightful stay at Hotel Cibeles Resort!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$16.14 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$16.82 per person per night when using an available extra bed.
    People 12 years old and over stay for US$24.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 327 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.3
W
Wilson • solo_traveller • cr
8
Pros:

Lo mejor es la atención del personal, su punto alto. El hotel podría mejorar mucho su estructura y mantenimiento.

2026-05-29 • via Nuitee
C
Cordero Gamboa • solo_traveller • cr
4
Pros:

.

Cons:

Falta como una pila en la habitación xq los platos tiene que lavarlos en el lavamanos

2026-05-28 • via Nuitee
G
Gloriana • couple • cr
10
2026-05-27 • via Nuitee
D
Diego Gastón • couple • ar
8
2026-05-25 • via Nuitee
D
Dennis • solo_traveller • br
5
2026-05-20 • via Nuitee
A
Ariel • couple • cr
8
Bastante buebo
Pros:

El precio y la hora de salida

Cons:

El desayuno no fue el mejor la verdad el pinto muy simple y poco, mezclan las salchichas con el plátano y demás cosas y mi novia es vegetariana no pudo comer más que el pinto y la tostada deberían separar cada porción

2026-05-18 • via Nuitee
V
VANESA ABARCA VALVERDE • solo_traveller • cr
7
Pros:

Desayuno

Cons:

Precio difiere en Booking de la recepción

2026-05-18 • via Nuitee
J
John • couple • us
5
Good Value
Pros:

Location.

Cons:

Run down, needs maintenance, old and obsolete…
Toilet leaked all over the bathroom floor - had to turn it off.

2026-05-14 • via Nuitee
S
Sandra • family_with_children • ie
10
I will book it in the future!
Pros:

The green areas

Cons:

It can improve facilities to study, desk and chairs

2026-05-13 • via Nuitee
B
Britta • family_with_children • de
6
Unpersönliche Anlage mit sauberem Zimmer für zu teuren Preis.
Pros:

Wir haben die Unterkunft hauptsächlich wegen der Nähe zu einer befreundeten Familie gebucht und daher war es okay. Sicher und großflächig.

Cons:

Sehr unpersönliche Anlage, sowohl die Zimmer als auch der Empfang. Resort wird viel für Feiern und Training genutzt. Kein Hotel Charakter. Zimmer mit 5 Betten. Der Pool war weit weg.

2026-05-12 • via Nuitee
N
Natalia • solo_traveller • cr
8
A gusto
Pros:

Todo muy ordenado y limpio en la habitación

Cons:

La piscina esta un poco descuidada a la hora de estar el agua se veía muy sucia y la hora para estar hasta las 6 me parece muy temprano ya que si vamos a hospedarnos lo ideal es poder disfrutarla en la noche también

2026-05-11 • via Nuitee
J
Juan Carlos • couple • cr
9
2026-05-11 • via Nuitee
S
Stefany • solo_traveller • cr
10
2026-05-11 • via Nuitee
K
Kimberly • solo_traveller • cr
10
Pros:

La flexibilidad en el horario de entrada

2026-05-05 • via Nuitee
J
Johnny • extended_group • cr
8
Aceptable
Pros:

Aceptable

Cons:

Básico pero es lo que pagué

2026-05-05 • via Nuitee
V
Victor • couple • cr
10
2026-05-05 • via Nuitee
F
Fradian • solo_traveller • cr
6
2026-05-02 • via Nuitee
M
Mary • solo_traveller • us
7
2026-05-01 • via Nuitee
S
Sharon Torres Gonzalez • solo_traveller • cr
10
2026-05-01 • via Nuitee
I
Ixamara • solo_traveller • cr
9
2026-04-29 • via Nuitee