Appartello Smarttime living Hamburg

Hotels
8.8 (176 reviews)
Sportallee 4 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good amenities
Cons:
Location is far from center
Poor breakfast options
High value for money dissatisfaction

Categories

Cleanliness
9.94
The hotel is noted to be clean and has a pleasant atmosphere.
Service
9.91
The reception staff were extremely kind and helpful.
Location
7.95
The location is far from the city center, which is a downside.
Room Quality
9.9
Rooms are spacious, modern, and well-equipped.
Amenities
8.93
Amenities such as the shared lounge and playroom are appreciated.
Value for Money
7.89
Some reviews indicate high prices for the perceived quality of offerings.
Food and Beverage
6.94
Breakfast selection is limited and considered poor by some guests.
Overall Experience
8.91
Overall, guests felt comfortable and mostly satisfied, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:15

Property Description

Modern Serviced Rooms and Apartments
Experience the convenience of Appartello Smarttime living Hamburg's well-equipped rooms and apartments, complete with modern amenities such as flat-screen TVs, private bathrooms, and fully equipped kitchens. Some even offer air conditioning and cozy living spaces.

Complimentary Gym and WiFi
Stay active at our free 24-hour gym and stay connected with complimentary WiFi throughout the property. Unwind in our cozy living room by the fireplace after a long day of exploring the city.

Convenient Location and Parking
Located in Alsterdorf, our hotel is perfectly situated near the airport and City Centre. Take advantage of our paid garage parking for a hassle-free stay. Don't miss the chance to explore the nearby Inner Alster Lake and Gänsemarkt. Book now for a memorable stay in Hamburg!

Important information:

The property offers a healthy and quality breakfast selection every morning. Guests put their breakfast together individually. Guests may help themselves to freshly brewed coffee free of charge, while specialty coffees (latte, cappuccino etc) can be purchased additionally.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

8.8
Based on 176 reviews
Cleanliness: 9.94
Service: 9.91
Location: 7.95
Room Quality: 9.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.91
O
Olaf • solo_traveller • de
8
2026-05-28 • via Nuitee
F
Fichtentinte • solo_traveller • de
8
2026-05-22 • via Nuitee
A
Ahmad • solo_traveller • us
9
2026-05-22 • via Nuitee
O
Olaf • solo_traveller • de
8
2026-05-09 • via Nuitee
R
Rene • solo_traveller • sg
8
Pros:

Good receptionist

2026-05-06 • via Nuitee
S
Steven • solo_traveller • de
9
2026-05-05 • via Nuitee
D
Dorothee • solo_traveller • de
10
2026-05-04 • via Nuitee
M
Michaela • solo_traveller • de
9
Top 👍
Pros:

Sauber ordentlich
24h Check in

Cons:

Matratze sehr hart (meine Einschätzung, bin da auch sehr wählerisch 😅)

2026-04-26 • via Nuitee
O
Olaf • solo_traveller • de
8
2026-04-26 • via Nuitee
T
Tom • solo_traveller • de
10
2026-04-23 • via Nuitee
C
Christian • couple • de
8
2026-04-20 • via Nuitee
S
Silvia • solo_traveller • de
9
Pros:

Das Appartement war geräumig und sauber.
Das Personal ist hilfsbereit und freundlich.
Auf Wünsche wird eingegangen.
Flexible Ein-und Auscheckzeiten empfinden wir als sehr praktisch und vorteilhaft.
Die Nähe zum Stadtpark ist super.

Cons:

Preise etwas zu hoch.
Auch die Parkplatzgebühr empfinden wir als zu teuer bei den hohen Übernachtungsspreisen.
Da könnte man vor allem Stammgästen etwas entgegenkommen. Das kennen wir auch anders.
Die Straße am Hotel ist etwas laut. Bei geschlossenen Fenstern aber ok.

2026-04-20 • via Nuitee
S
Silvan • solo_traveller • de
9
Große Empfehlung für ein hochwertiges, sauberes Hotel zum Wohlfühlen.
Pros:

Sehr freundliches Personal, sehr modernes und schönes Zimmer.
Extrem sauber und wohnlich.
Richtig zum wohlfühlen.

Cons:

Der Kühlschrank war immer mal wieder etwas „lauter“, aber nicht sehr schlimm.

2026-04-14 • via Nuitee
D
Dirk • solo_traveller • de
8
Pros:

Sehr freundliches und hilfsbereites Personal

Cons:

Der Kaffee war etwas dünn

2026-04-04 • via Nuitee
F
Fabian • solo_traveller • de
9
2026-03-24 • via Nuitee
S
Sarah • solo_traveller • de
9
2026-03-17 • via Nuitee
R
Rosemarie • solo_traveller • de
9
2026-02-28 • via Nuitee
U
Uwe • couple • de
7
2026-02-09 • via Nuitee
L
Lars • couple • de
9
Pros:

Einfacher Check-In, Ausstattung, getrenntes Klo und Bad

Cons:

Fehlendes Waschbecken in der „Küche“

2026-01-27 • via Nuitee
M
Mike • couple • de
7
Okay
Pros:

Good location, quality

Cons:

People were smoking in front of my window(entrance) at evenings/ night. Couldn’t sleep with open windows as too smelly (smoke) and loudness from other guests

2026-01-20 • via Nuitee