Hotel Ascona

Hotels
8.8 (978 reviews)
Rua Isai Leiner, 87 - Capivari , Campos do Jordão , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Maintenance issues
Heating problems

Categories

Cleanliness
8.3
Some guests noted issues with the bathroom's cleanliness or upkeep.
Service
9.3
Guests highlighted attentive staff and efforts to accommodate requests.
Location
9.3
Multiple reviews praised the hotel’s central and convenient location.
Room Quality
8.8
Rooms were described as comfortable, though some aspects were outdated.
Amenities
8.3
Amenities seemed lacking at times, such as the heating and cleaning service.
Value for Money
8.3
Some felt the quality did not match the price paid.
Food and Beverage
9.3
Breakfast received positive remarks from most guests.
Overall Experience
8.8
Overall, guests had a positive stay, with mentions of comfort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:56

Property Description

Alpine Comfort Meets Modern Amenities

Cozy Rooms with High-End Features
Experience ultimate comfort in our rooms with heating, LED TV, minibar, and luxurious bathrooms. Relax under the high-pressure shower and enjoy the central heating, hairdryer, and premium amenities.

Luxurious Suites with Hot Tubs
Indulge in our suites with hot tubs for a truly lavish stay. Perfect for unwinding after a day exploring Campos do Jordão, these suites offer absolute comfort and relaxation.

Exceptional Services and Culinary Delights
Enjoy free Wi-Fi and parking, along with 24-hour reception service. On weekends and holidays, savor our delightful afternoon tea with a selection of fresh fruits, breads, and cakes. Let us cater to all your needs for a memorable stay at Hotel Ascona.

Important information:

Please note that the property charges an optional 10% service charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 978 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
I
Irone • couple • br
10
2026-09-11 • via Nuitee
H
Helton • solo_traveller • br
10
2026-09-09 • via Nuitee
A
Antonio José • couple • br
9
Muito boa
Pros:

Café da manhã muito bom.
As pessoas muito prestarías.

Cons:

Não tenho o que falar.

2026-09-08 • via Nuitee
S
Sergio luis • extended_group • br
10
Me senti como minha casa
Pros:

Tudo maravilhoso…. Quartos , café da manhã excelente e funcionários sem comentários ( todos sem exceção muitos educados e muito prestativos)

2026-09-08 • via Nuitee
L
Lima • family_with_children • br
6
Pros:

Hotel é bom só a cama que precisava ser maior

2026-09-08 • via Nuitee
Y
Yuri • couple • br
10
Muito aconchegante.
Pros:

Localização muito boa e o café da manhã bem completo, além de camas confortáveis.

Cons:

N.A

2026-09-07 • via Nuitee
M
Maria Salete Mateus De Melo • couple • br
7
2026-09-07 • via Nuitee
E
Edivaldo Panini • solo_traveller • br
8
Pros:

Quarto bom, limpi, cama confortável, bom café da manhã

Cons:

Banheiro antigo, desenho ruim. Água quente maravilhosa

2026-09-06 • via Nuitee
E
Erinilza • solo_traveller • br
10
Pros:

Estava tudo ótimo

Cons:

De nada

2026-09-06 • via Nuitee
L
Luis • solo_traveller • br
10
2026-08-29 • via Nuitee
A
acqueline • solo_traveller • br
10
Pros:

Café da manhã maravilhoso, quartos muito confortáveis e pessoal do hotel super carinhoso e atencioso.

2026-08-24 • via Nuitee
F
Fernanda • family_with_children • br
10
Pros:

Tudo maravilhoso. Quarto excelente, café d amanhã maravilhoso, variado, uma delícia. Equipe atenciosa e solícita. Amamos o local

2026-08-18 • via Nuitee
S
Silva • couple • br
10
Muito boa, voltarei mais vezes.
Pros:

Café da manhã muito bom, variedade com qualidade. Ambiente familiar, boa localização.

Cons:

Atendeu as nossas expectativa.

2026-08-17 • via Nuitee
C
Calderone stocco • extended_group • br
10
Excelente y Cómodo
Pros:

muy bonito el café, salas comunes, muy espacioso, grande y varias cosas para hacer. La habitación Grande y muy cómoda

Cons:

El botón del baño no tiraba con fuerza y costaba mucho que funcione bien, faltó un poco de limpieza en la habitación

2026-08-15 • via Nuitee
F
Fabiana • family_with_children • br
10
Maravilhosa, voltarei mais vezes
Pros:

O café da manhã é bem variado, maravilhoso. E os funcionários extremamente educados

Cons:

Não se aplica

2026-08-06 • via Nuitee
L
Lacerda • extended_group • br
8
2026-08-04 • via Nuitee
S
Samuel • couple • br
8
Muito satisfatório
Pros:

Loca bom atendimento muito acolhedor.

Cons:

Todo o que foi usado e oferecido estava de acorfo

2026-08-03 • via Nuitee
C
Carlos • solo_traveller • br
8
Pros:

Gostamos da. localização, do café da manhã (simples, mas completo e.saboroso), do atendimento (todos os funcionários simpáticos e atenciosos), do tamanho da suíte (o controle do aquecimento da água precisa ser melhorado, assim como ter pelo menos 2 aquecedores no quarto, pois no frio, apenas 1.aquecedor nao é suficiente).

Cons:

Do controle da temperatura da água quente do banheiro e do sistema de aquecimento do quarto.

2026-08-02 • via Nuitee
E
Enice • couple • br
10
excelente tudo perfeitamente agradável
Pros:

Tudo o quarto maravilhoso 🥰

Cons:

Não tem o que reclamar tudo perfeito

2026-08-02 • via Nuitee
L
Lemos • extended_group • br
10
2026-08-02 • via Nuitee