Il Portico de Notre Dame

Hotels
8.5 (109 reviews)
4 place de la Basilique - Marienthal , Haguenau , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Quiet location
Cons:
Cleanliness issues
Outdated facilities
Restaurant closed

Categories

Cleanliness
7.75
There were mentions of cleanliness concerns, such as the worn carpets and maintenance issues.
Service
9.25
Many reviews highlighted the helpfulness and friendliness of the staff.
Location
9.25
Guests appreciated the central location and quiet environment.
Room Quality
8.25
Rooms were described as spacious and comfortable, but some mentioned they were a bit outdated.
Amenities
8.25
Amenities were decent, but some guests noted the lack of drinking water and the restaurant being closed.
Value for Money
7.75
Some reviews felt that prices were high given the issues with maintenance and amenities.
Food and Beverage
8.75
Compliments were given for breakfast quality, though some found it overpriced.
Overall Experience
8.75
Overall pleasant stays despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:19

Property Description

Luxurious Accommodation
L'Ermitage offers 14 spacious and snug rooms and suites with modern amenities and comfortable bedding, ensuring a peaceful stay for guests.

Authentic Dining Experience
Indulge in traditional Alsatian fare and beer recipes at the 100-seater restaurant, complemented by homemade beers from the on-site brewery, providing a true taste of the region.

Brewery Experience
Explore a variety of homemade beers in the brasserie, offering a unique opportunity to savor locally brewed beverages during your stay at L'Ermitage.

Book your stay at L'Ermitage for an unforgettable Alsatian holiday experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    People 12 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 109 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
K
Kaminsky • solo_traveller • de
8
Pros:

Gemütlicher Hof,um den Abend zu genießen.Das Frühstück würde am Tisch serviert.

Cons:

Keine Kritiken.

2026-08-02 • via Nuitee
L
lutgarde • couple • be
7
Cons:

De kamers zijn aan renovatie toe

2026-07-25 • via Nuitee
C
Christopher • couple • de
7
2026-07-19 • via Nuitee
H
H. Müller • couple • de
8
Pros:

gutes Restaurant mit schönem Innenhof

Cons:

umständliches Einloggen ins WLAN (außerdem ständiges Wiederholen des Login notwendig), nur Badewannendusche

2026-07-14 • via Nuitee
C
Charlie • solo_traveller • gb
7
Pros:

Helpful staff; simple, comfortable room.

2026-07-13 • via Nuitee
S
Sylvia • couple • de
7
Leider zu heißes Zimmer unter dem Dach, ist eigentlich bei Hitze nicht zumutbar.
Pros:

Alles war sauber und es war auch alles gut eingerichtet.

Cons:

Das Zimmer war unter dem Dach und wir hatten das Pech, dass gerade eine Hitzewelle herrschte. Im Zimmer hatte es gefühlte über 35 Grad, als wir ankamen. Die eingebaute Klimaanlage lief zwar, aber reichte nicht aus, um den Raum herunterzukühlen. Es wurde uns dann ein mobiles Klimagerät hineingestellt, das wir aber nicht über Nacht laufen lassen konnten, weil es sehr laut war.

2026-07-13 • via Nuitee
B
Bertram • couple • de
9
Sehr schöner Innenhof
Pros:

Gutes Restaurant, gute Lage

2026-07-12 • via Nuitee
P
Petra • solo_traveller • de
8
2026-07-04 • via Nuitee
F
Frank • solo_traveller • de
10
Perle in Hagenau
Pros:

Sehr großes, absolut sauberes Zimmer mit einem nagelneu renovierten, sensationellen Badezimmer. Unglaublich freundlicher und umfassender Service. Ich komme auf jeden Fall sehr gerne wieder. Liebevolles Frühstück. Toller Biergarten.

2026-06-24 • via Nuitee
E
EDWIGE • couple • fr
9
Pros:

Un accueil très chaleureux, un personnel serviable et très accueillant.

Cons:

Au niveau équipement dans les chambres, un petit frigo et un petit micro-ondes seraient apprécié.

2026-06-15 • via Nuitee
D
Drouet • solo_traveller • be
8
Pros:

L'accueil et le souci du service.
Petit dejeuner delicieux, personnalise a la demande.

2026-06-14 • via Nuitee
C
christian • solo_traveller • fr
10
Pros:

Personnel serviable et souriant

2026-06-03 • via Nuitee
C
Chloe • solo_traveller • fr
9
Pros:

Le personnel était adorable et le restaurant plus petit déjeuner était excellent c'était genial

Cons:

Un tout tout petit bémol sur les rideaux car la chambre reste lumineuse la nuit mais c'est rien

2026-05-28 • via Nuitee
D
David Emery • extended_group • gb
8
Traditional hotel in an historic town, with spacious accommodation and a welcoming host.
Pros:

Warm welcome from English-speaking staff. Good breakfast. Spacious accommodation - we had sleeping facilities for five in our room, although we booked as a couple. Positioned in a quiet street opposite a church, with ample on-street parking.

Cons:

Slightly austere furnishings -although we slept very well. On the day of our stay the hotel restaurant was closed and there was only one other restaurant available in the whole town (albeit we enjoyed an excellent meal there).

2026-05-24 • via Nuitee
M
Michael • extended_group • de
7
Pros:

Gute Lage. Schöner Biergarten. Ist halt in erster Linie eine Pizzeria. Super Personal und die Cheffin ist einfach nur einsame Spitze.

Cons:

Recht einfache Zimmer, aber Preis ist iO

2026-05-20 • via Nuitee
J
Jean-Marie • extended_group • be
9
Doortocht van een reis
Pros:

Eten ter plaatse, aan een goede prijs

Cons:

Niets

2026-05-17 • via Nuitee
M
Maxime • solo_traveller • fr
10
2026-05-12 • via Nuitee
B
Brigitte • solo_traveller • lu
8
2026-05-10 • via Nuitee
D
David • family_with_children • gb
9
Pros:

We met the owner who was very lovely and very helpful. Having booked the wrong night she let us change the booking.It was mega busy in the restaurant as was a public holiday She checked us in and we also ate in the 'Italian theme restaurant which was nice.Nice quiet location.

2026-05-05 • via Nuitee
M
Morgan • couple • fr
10
Pros:

Personnel, très accueillant, petit déjeuner complet et copieux.
Restauration parfaite et service exceptionnel.
Je le conseille Totalement pour
Des professionnels ou particuliers

2026-05-01 • via Nuitee