Hotel Muroran Hills

Hotels
7.2 (103 reviews)
Wanishi 2-3-3 , Muroran , JP

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Value for money
Convenient location
Cons:
Cleanliness issues
Limited dining options
Room size discrepancies

Categories

Cleanliness
6.16
Concerns were raised about cleanliness with reports of mold and an unpleasant odor in the bathrooms.
Service
8.13
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
7.17
Proximity to the station is a plus, but limited dining options nearby were noted.
Room Quality
7.12
Rooms are generally acceptable, but a few reviews mentioned issues with size and discrepancies compared to photos.
Amenities
7.15
Facilities like breakfast were praised, but some amenities like parking did receive criticism.
Value for Money
7.61
Many reviewers felt they received good value for the price paid.
Food and Beverage
7.66
Breakfast received positive mentions for quality, although there were some mixed reviews about other dining options.
Overall Experience
6.63
Most reviews reflect a satisfactory stay considering the price, with some highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:29

Property Description

Modern Accommodations with Free WiFi
Hotel Muroran Hills offers comfortable air-conditioned rooms with private bathrooms, ensuring a relaxing stay for guests. Enjoy the convenience of free WiFi to stay connected during your visit.

Family-Friendly Environment
With family rooms available, Hotel Muroran Hills is the perfect choice for travelers with children. The hotel's welcoming atmosphere and amenities cater to families, making it a memorable stay for all.

Convenient Location near Major Attractions
Located just a short distance from Lake Toya and Higashi-muroran Station, Hotel Muroran Hills provides easy access to must-see attractions. Explore the beauty of Muroran and enjoy a seamless travel experience.

Experience comfort, convenience, and quality service at Hotel Muroran Hills. Book your stay now for an unforgettable trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.2
Based on 103 reviews
Cleanliness: 6.16
Service: 8.13
Location: 7.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 6.63
T
terumi • solo_traveller • jp
10
とても良い
Pros:

朝ご飯が良かった

Cons:

ない

2026-09-15 • via Nuitee
M
mikio • extended_group • jp
5
Cons:

姿見のかがみが欲しかった。

2026-09-15 • via Nuitee
德龍 • family_with_children • tw
5
2026-09-09 • via Nuitee
S
shuji • solo_traveller • jp
8
2026-09-01 • via Nuitee
H
HIROYA • extended_group • jp
1
2026-08-27 • via Nuitee
3
397 • solo_traveller • jp
5
Pros:

Satisfied

Cons:

Nothing

2026-08-26 • via Nuitee
R
Ray • solo_traveller • us
8
A budget hotel
Pros:

Nice and clean building. Good location. All the extra amenities are provided by the check in counter. Breakfast was decent. Wifi is excellent.

Cons:

The carpet needs to be either deep cleaned or replaced. Showing its age.
The bathroom has an old building smell. Bathroom equipments are dated. Reminded me motels in the US back in the 80s...

2026-08-25 • via Nuitee
R
Ray • solo_traveller • us
8
2026-08-25 • via Nuitee
誠 • couple • jp
4
微妙、良いところもあるけど
Cons:

LANケーブル使えない
今どきHDMI使えない

2026-08-22 • via Nuitee
Y
YUKAKO • couple • jp
7
リーズナブルで、よかった
Pros:

エアコンが細かく設定できたのが良かった。
朝食も無料で、よかった

Cons:

机かドレッサー的なものがあれば、なお良かった。
コンセプトが少なかった

2026-07-21 • via Nuitee
Y
yuji • couple • jp
7
良かった
Pros:

朝食の時間も内容も良かった

Cons:

ティッシュが無かった?

2026-07-20 • via Nuitee
W
wind43 • solo_traveller • kr
8
2026-07-09 • via Nuitee
G
Genki • solo_traveller • jp
8
2026-06-05 • via Nuitee
M
Masafumi • couple • jp
8
お得感
Pros:

価格対効果

Cons:

やや狭い

2026-05-13 • via Nuitee
M
MASATO • extended_group • jp
7
Pros:

選べるアメニティが充実している。

Cons:

駐車場がダートで鉄パイプが埋まっていたりして不安がある。

2026-05-02 • via Nuitee
小林 • couple • jp
7
2026-03-03 • via Nuitee
N
naruhiko • solo_traveller • jp
4
2026-01-26 • via Nuitee
K
Kikou • solo_traveller • jp
5
まあ
Pros:

朝食良かった

Cons:

寝るうすあかりの照明が欲しかった

2026-01-20 • via Nuitee
H
hideaki • couple • jp
4
期待はずれでした
Pros:

フロント

Cons:

部屋が写真と違った

2026-01-19 • via Nuitee
K
Kimiyo • solo_traveller • jp
7
Berrygood！
Pros:

フロント　レストラン　スタッフの対応はとても良く　心地良く過ごせました。
マットレスも良かったです

Cons:

特段ありませんが、テレビがベットに向いてるともっと良かったです。

2026-01-19 • via Nuitee