Kimberley Hotel Georgetown

Hotels
7.5 (1765 reviews)
No.36, G-02, Jalan Sungai Ujong , George Town , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.71
Some complaints about cleanliness and maintenance, especially regarding the bathrooms.
Service
8.68
Staff generally received positive remarks for their friendliness and helpfulness.
Location
9.22
Great location with easy access to restaurants and attractions.
Room Quality
6.17
Rooms are small and outdated, with issues noted about bed comfort and noise.
Amenities
7.2
Basic amenities provided; however, some feedback regarding toilet and shower design.
Value for Money
7.66
Good price for a budget hotel, though some elements could use improvement.
Food and Beverage
6.71
Breakfast options limited, though nearby eateries provide good variety.
Overall Experience
7.68
Mixed feedback; acceptable for short stays on a budget.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:49

Property Description

Prime Location in George Town
Experience the charm of the UNESCO World Heritage Site with a stay at Kimberley Hotel Georgetown.

Comfortable Accommodations
Relax in rooms equipped with modern amenities such as air conditioning, flat-screen TV, and complimentary toiletries.

Convenient Services and Dining
Enjoy a continental breakfast at the in-house restaurant offering international cuisine. Take advantage of 24-hour front desk services, business center, and explore nearby shopping and dining options.

Book now for a memorable stay at Kimberley Hotel Georgetown and make the most of your Penang visit!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

From 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

The hotel requires a refundable security deposit of RM 50 per night upon check-in by cash or credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for MYR 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1765 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 6.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 7.68
A
Ain Dzarah Nafisah couple my
7
2026-07-25 via Nuitee
M
Mahima solo_traveller in
2
2026-07-24 via Nuitee
solo_traveller us
7
2026-07-22 via Nuitee
S
Shu Hsin 淑欣 extended_group tw
6
2026-07-22 via Nuitee
H
Hecham solo_traveller fr
9
2026-07-20 via Nuitee
G
Giles solo_traveller gb
8
2026-07-20 via Nuitee
R
Rashid Hasan family_with_children in
6
Average
Pros:

Its Location

Cons:

Staff were unfriendly, breakfast has very limited option

2026-07-20 via Nuitee
K
Kim solo_traveller au
5
2026-07-19 via Nuitee
F
FERNANDO solo_traveller fr
8
Pros:

Très bon emplacement.

Cons:

Pas de savon pour les mains sinon RAS.

2026-07-17 via Nuitee
A
Ah Fatt couple au
6
Pros:

Good location easy to find hawker food near by.

Cons:

TV very hard to setup (Too complicated)
House keeper didn’t clean up the bathroom properly

2026-07-17 via Nuitee
L
Lawrence solo_traveller my
6
Pros:

Ok

Cons:

Drinking water need to go out to pick our self,bath towels look old (colour like grey)

2026-07-17 via Nuitee
M
Marco Zoldan solo_traveller it
7
Hotel nella media a Georgetown
Pros:

La camera è basica ma discreta, la posizione buona, lo staff nella media. Ho dormito in tranquillità e c'era silenzio.

Cons:

La camera basica, c'era solo un cuscino e un asciugamano a testa. Servizi inesistenti.

2026-07-16 via Nuitee
M
MAN CHUNG solo_traveller my
9
Have a very quiet and deep sleep
2026-07-15 via Nuitee
S
SC couple my
6
Pros:

Good location

2026-07-14 via Nuitee
A
Ana Fuentelsaz solo_traveller es
7
Sin más
Pros:

Bien ubicado, habitación grande y cama cómoda. El desayuno con escasa variedad, pero no estaba mal.

Cons:

Había mucho ruido en la calle a partir de las 6 de la madrugada, las ventanas no están insonorizadas y se escuchan mucho los coches y las motos, difícil dormir a partir de esa hora.

2026-07-08 via Nuitee
B
Bernard solo_traveller sg
9
Pros:

Great location, clean rooms and friendly staff.

Cons:

Could have been a bit more generous with the shower gel. Auch a small tube is not enough for a single use.

2026-07-05 via Nuitee
L
Low solo_traveller sg
7
Pros:

Nil

Cons:

Nil

2026-07-03 via Nuitee
N
Niel5247 solo_traveller my
10
2026-07-02 via Nuitee
S
Susan solo_traveller au
10
Pros:

This hotel is in the best location to explore Georgetown. Book an Oriental Room as they have a verandah. No verandah in Amythest Suite. Water refill stations.

Cons:

Amythest Suite had no verandah. Beds are pretty hard. Bring your own toiletries.

2026-07-01 via Nuitee
L
Low solo_traveller sg
7
Pros:

Nil

Cons:

Nil

2026-06-30 via Nuitee