ibis budget Carcassonne Aéroport

Hotels
•
Accor
8 (124 reviews)
135 rue Alessandro Volta, ZAE La Ferraudiere, Carcassonne, 11000 , Carcassonne , FR

Pets allowed

Facilities

Elevator
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Free self parking
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff (special mention of Alicia)
Good value for money for short stays/stopovers
Convenient for airport/stopover with free, secure parking
Rooms generally described as clean and functional
Cons:
Repeated complaints about cleanliness (breakfast area, corridors, dust, unpleasant smells)
Poor breakfast: empty buffet, dirty tables/utensils
Uncomfortable/very firm beds and some noise issues
Some maintenance issues (broken window handle, missing remote batteries)
Location is far from city center for walking

Categories

Cleanliness
5.5
Multiple reviews report lack of cleaning (dirty breakfast area, dusty rooms, very dirty window, soiled corridors and unpleasant smells in hallways and elevator), lowering cleanliness notably.
Service
9.5
Staff repeatedly described as friendly, welcoming and helpful (special mention of Alicia); reception service generally praised despite other issues.
Location
9
Frequently noted as ideal for a stopover/near the airport with free parking and big shops nearby; drawback is being far from the town center for walking, but location is convenient for intended use.
Room Quality
8
Rooms are generally described as clean and functional, but several guests mention uncomfortable/very firm beds, noise from nearby events or other guests, and issues like a broken window handle.
Amenities
8.5
Basic amenities (secure/free parking, seating area) are present and as advertised, but shortcomings include poor breakfast setup, dusty rooms and missing small items (e.g., TV remote batteries).
Value for Money
9.5
Many guests highlight good price-quality ratio for a short stop or overnight near the airport; overall perceived as good value.
Food and Beverage
5.5
Breakfast is the most criticised aspect: buffet often empty, dirty tables/utensils, and overall quality not matching photos or expectations.
Overall Experience
8.5
Overall experience is positive for short stays/stopovers due to helpful staff, convenient location and value, but impacted by cleanliness and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Terrace and Garden Views

Enjoy stunning views from the terrace and garden, providing a peaceful retreat during your stay.

Star-Rated Property

Rest assured knowing this hotel has earned its official star rating from the prestigious ATOUT France, ensuring a quality experience.

Convenient Amenities

Benefit from complimentary wireless internet, daily buffet breakfasts, and a range of featured amenities including a 24-hour front desk and free parking.

Immerse yourself in comfort and convenience at ibis budget Carcassonne Aéroport. Book now to secure your stay amidst the beauty of Carcassonne.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 124 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 5.5
Overall Experience: 8.5
J
Jessica
6
Note en dessous de la moyenne
Pros:

Hôtel propre et personnel sympathique à l'arrivée. Le petit déjeuner n'a rien à voir avec les photos sur le site, je ne sais pas si le fait que la personne qui était en charge de celui-ci était débordée avec les trois tables prisent et deux personnes à l'accueil, mais les tables étaient sales et le buffet quasi vide. Pour ce qui était de la chambre, elle était propre, mais pour la literie, on dort vraiment sur une planche et on le ressent bien au réveil. Nous avons eu la chance d'avoir un rassemblement de voitures pas loin, et même avec une fenêtre fermée (avec poignée cassée) le bruit était plus qu'audible.

2025-09-08 • via Nuitee
A
Ana Maria
10
Pros:

Accueil agréable. Chambres propre et agréable chambres . Hôtel ibis super. .

2025-08-29 • via Nuitee
R
Romuald
6
Bin rapport qualité prix
Pros:

Bon rapport qualité prix pour un stop le long de l’autoroute pour un long voyage
Personnel très sympathique et accueillant

2025-08-22 • via Nuitee
H
Henri
10
👍
Pros:

Très bon hôtel .
Malheureusement, mon séjour était sur une pointe touristique, donc beaucoup de famille et bruit d’enfants mais c’était à Prevoir…
L’hôtel en lui-même est très bien ainsi que le service !

2025-08-18 • via Nuitee
V
Verified traveler
8
Très correct
Pros:

Calme endroit, parfait pour un stop over.

2025-08-13 • via Nuitee
Y
Yasmin
8
Pros:

Le personnel super et accueillant et très sympathique.
La chambre la fenêtre était très sale

2025-08-02 • via Nuitee
A
Ana Virginia • family
6
Pros:

Pasamos la última noche, viaje en familia, Bienn su tienes coche, queda lejos del centro para moverse a pie y lejos del aeropuerto para ir a pie con niños, por lo demás correcto, precio calidad, un olor no agradable, los pasillos del hotel, supongo que es por la moqueta delos pasillos, aparcamiento Bienn y gratuito.

2025-07-03 • via Nuitee
J
Jacques
10
Pros:

L’essentiel était là pour une courte halte

2025-06-22 • via Nuitee
J
Jean Marc
10
Pros:

Penser aux piles des télécommandes tv

2025-06-14 • via Nuitee
R
Roch • family
8
Pros:

Nice place for my one night stay

2025-06-03 • via Nuitee
G
gary
8
Pros:

Very good but bed height all wrong for disabled people needs to be twice as high

2025-05-20 • via Nuitee
C
Christine
4
SOS entretien
Pros:

Je déplore le manque de nettoyage général de l hôtel et en particulier la partie petit déjeuner (machine à café, couverts, tables, sol...) alors que l accueil lit son journal... ainsi que l odeur très désagréable du hall, des couloirs et dans l ascenseur

2025-01-31 • via Nuitee
A
Alberto
6
Pros:

Falta de limpieza

2024-12-07 • via Nuitee
4
442iang • Couples • Barnsley, South Yorkshire, England
10
Stay here !
Pros:

This is an above average Ibis budget close enough to the airport with clean rooms, comfortable beds and friendly staff.Special thanks to Alicia who was very helpful despite our poor language skills. We stay before our flight home and have never been disappointed. The rooms, seating area and parking (secure & free) is exactly as on the website.

2024-10-15 • via Tripadvisor
S
Simon
4
Pros:

It’s exactly what it says on the tin!! A budget hotel. Needed to be cleaner as it was extremely dusty.

2024-09-26 • via Nuitee
O
Olivier • family
8
Pros:

Pas.de coordination avec le petit dejeuner surtout expédia qui fait payer 3 petits dejeuners a la base et comptabilisé a l hotel une seule personne. Facture expedia ne mentionne pas les ptits dejeuners donc voila

2024-07-06 • via Nuitee
M
Marie
8
Bon séjour pour une nuit
Pros:

Bon séjour. Accueil très bien.
Le seul bémol est que l'hôtel est situé dans une sone industrielle loin de la ville, mais il est quand même entouré de plusieurs grandes enseignes. Pour une nuit, c'était très bien.

2024-06-18 • via Nuitee
P
PATRICIA
10
Pros:

Nuit d'étape
Très bien

2024-06-07 • via Nuitee
I
Ian
10
Pros:

Very good

2024-04-16 • via Nuitee
P
Pierre
8
Pros:

Le personnel était avenant et très courtois
Belle équipe

2024-04-06 • via Nuitee