The Johnson Brisbane - Art Series

Hotels
•
Art Series Hotels
8.3 (804 reviews)
477 Boundary Street , Brisbane , AU
+61 7 3085 7200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Spacious, comfortable rooms and large beds
Great location with free city loop bus access
Excellent pool and gym facilities
Good value for money
Friendly/helpful staff reported by many guests
Modern/stylish room design in several reviews
Cons:
Mixed/poor service in some cases including a refund dispute
Occasional cleanliness/maintenance issues (kitchenette/fridge door, small TV)
Missing in-room amenities (shower cap, toiletries) and no fly screens/windows
Noise from hallways/other guests for some ground-floor or corridor rooms
Parking/access issues (swipe entry problems) and low carpark height limit
Some bathrooms have slippery tiles or accessibility-related concerns

Categories

Cleanliness
8
Generally reported as clean and 'super clean' in multiple reviews, though a few guests noted ordinary cleanliness in places and specific maintenance issues (kitchenette/fridge door grime, some worn cabinetry and small TV).
Service
7.8
Mixed feedback: many comments praise friendly, helpful and wonderful staff, but several notable negatives (reception not welcoming, customer service below average, and a complaint about refusing to refund a double-charged parking fee) reduce the score.
Location
8.7
Consistently highlighted as a strong point: convenient to CBD, free city loop bus outside, easy access to the city and nearby cafes — multiple reviewers call location 'perfect' or 'fabulous'.
Room Quality
8.6
Rooms frequently described as large, spacious and comfortable with good beds and bathrooms; occasional reports of pokey/smaller rooms, noise from hallways and slippery bathroom tiles for some room types.
Amenities
8.1
Positive mentions of an excellent pool and gym and good in-room tea selection, but some negative notes about missing in-room amenities (e.g. flimsy shower cap), no fly screens/windows, and a small/non-smart TV in some rooms.
Value for Money
8.5
Multiple reviewers state the hotel is very good value for money and good overall value, supporting a strong rating.
Food and Beverage
8.3
Limited specific commentary; positive mention of in-room tea selection but few remarks about broader F&B options — treated as in line with the overall rating.
Overall Experience
8.4
Overall sentiment is positive with many guests saying they'd return, praising rooms, location and facilities; offset by service and some maintenance/amenity issues noted by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 20:57

Property Description

Luxurious Amenities
Art Series - The Johnson in Brisbane offers a 4-star experience with an outdoor pool, fitness centre, and terrace. Guests can enjoy air-conditioned rooms with modern facilities like a coffee machine, microwave, and flat-screen TV. Some rooms even feature a full kitchen for added convenience.

Convenient Services
This hotel provides a 24-hour front desk, concierge service, and free WiFi, ensuring guests' needs are met promptly. Private parking and a non-smoking environment add to the comfort of the stay. Bed linen, towels, and a safety deposit box are also included in the rooms.

Prime Location
Located near Roma Street Parklands and Brisbane Central Station, Art Series - The Johnson is ideal for exploring the city. With Queen Street Mall, Roma Street Station, and Brisbane Showgrounds nearby, guests can easily immerse themselves in the local attractions.

Book your stay at Art Series - The Johnson for a memorable and relaxing experience in Brisbane.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
All guests must sign the property's Terms of Stay. The property will be in touch after booking to provide these.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.3
Based on 804 reviews
Cleanliness: 8
Service: 7.8
Location: 8.7
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.5
Food and Beverage: 8.3
Overall Experience: 8.4
A
Abbey • couple • au
9
2026-10-30 • via Nuitee
C
curtis • extended_group • au
1
refusing to refund for double charging parking fee
Pros:

refusing to refund for double charging parking fee

Cons:

refusing to refund for double charging parking fee

2026-10-29 • via Nuitee
P
Philip • family_with_children • au
10
Pros:

Beautiful, i will always come back

Cons:

Everything on point

2026-10-26 • via Nuitee
C
Camila • family_with_children • au
6
Good value for money overall.
Pros:

Modern and clean. Room was spacious and beds were comfortable

Cons:

Customer service was below average. Reception staff were not welcoming, barely spoke a word, no front service manner.

2026-10-26 • via Nuitee
L
LENY • family_with_children • au
10
It’s a good place to stay.Easy access going to the city.
Pros:

Easy access to the city.Free bus ride.

Cons:

Is a good location property.Nothing bad about it.

2026-10-22 • via Nuitee
T
Tricia • solo_traveller • au
9
2026-10-21 • via Nuitee
G
Gabriela • family_with_children • au
10
2026-10-15 • via Nuitee
S
Samantha • couple • au
9
Great facilities and location.
Pros:

Modern, stylish and comfy

Cons:

No fly wire or windows

2026-10-12 • via Nuitee
C
Christine • couple • au
8
Pros:

Large space, large comfortable bed
Lovely quite space
Convenient location to needs

Cons:

Cleanliness was a bit ordinary
Cabinetry in kitchenette - strip panels off fridge door and was gross to open.
Small tv - not a smart tv

2026-10-11 • via Nuitee
P
Pretissha • couple • au
7
Location good. Staff very pleasant and amenities satisfactory
Pros:

Location

Cons:

Parking entry and exit using the swipe access card did not work and ringing the bell was t bit hit and miss. I was allocated a room on the second floor and the lift had construction padding or something that was very dodgy. As a woman solo traveller I felt a bit uneasy.

2026-10-10 • via Nuitee
C
Charlotte • extended_group • gb
10
Pros:

Very good value for money!!

2026-10-07 • via Nuitee
S
Steven O'Sullivan • solo_traveller • au
10
Pros:

Pool was awesome

Cons:

Nothing

2026-10-07 • via Nuitee
M
Maleza • couple • au
9
Excellent service, the staff are wonderful. The bedrooms are large and the hotel is in the most perfect location, as the
Pros:

Large bedrooms, perfect location (free city loop bus right outside).

2026-09-18 • via Nuitee
S
Sam MANDP • couple • au
5
Where are the amenities?
Pros:

Location Fabulous. Staff Friendly.

Cons:

We ordered a shower cap to the room as there are no longer any amenities in the room. That came up and just about disintegrated in my hand. The room was pokey and small and could barely fit around the bed.

2026-09-17 • via Nuitee
A
Annabelle • extended_group • au
9
Pros:

everything was great!

2026-09-17 • via Nuitee
S
Stephanie • solo_traveller • na
10
Will come back.
Pros:

The giant rooms are amazing. Great tea selection in the rooms. Amazing Shower and beautiful bathroom. Fantastic gym!

2026-09-15 • via Nuitee
G
Gary • couple • au
8
2026-09-15 • via Nuitee
A
Ashleigh • extended_group • au
9
Pros:

The size and comfort of the room exceeded our expectations. Beds were soft, facilities were clean and the room was very spacious. The pool area looked beautiful, but we unfortunately did not get an opportunity to use it during our stay. The staff were friendly and helpful. It was a convenient distance from the CBD.

Cons:

We found the bathroom tiles slippery, especially for the style of bathroom we were provided with (accessible shower and toilet). Be aware of the mostly uphill walk from the CBD back to the hotel, if planning to travel the area on foot (although this was not a major issue for us).

2026-09-10 • via Nuitee
M
Meha • solo_traveller • au
5
2026-09-01 • via Nuitee
J
Jaclyn • solo_traveller • au
10
2026-08-31 • via Nuitee