citizenM Tower of London

Hotels
•
CitizenM
8.8 (11415 reviews)
40 trinity square , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Modern amenities
Cons:
Check-in issues
Noise disturbances

Categories

Cleanliness
8.05
Complaints about the noise from the fire alarms and general maintenance issues.
Service
9.55
While there were issues during check-in, staff assistance was eventually provided.
Location
9.55
Great location directly by the U-Bahn station.
Room Quality
8.55
The room was compact and well-equipped but had some noise issues.
Amenities
9.05
Modern tech features but lack of breakfast included at the price.
Value for Money
8.55
Felt overpriced for the overall experience and issues encountered.
Food and Beverage
8.05
Breakfast options were limited due to system issues.
Overall Experience
9.05
Mixed feelings due to noise and service issues but with some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:05

Property Description

Luxury Rooms with High-Tech Features
citizenM Tower of London offers 370 luxury fitted rooms with innovative technology. Guests can control room settings and entertainment through an iPad or the citizenM app, making their stay convenient and personalized. Some rooms even boast stunning views of iconic London landmarks.

Convenient Amenities and Services
From free super-fast WiFi to a power rain shower, citizenM ensures guests have everything they need for a comfortable stay. The hotel also provides a breakfast buffet each morning, perfect for starting the day off right.

Rooftop Meeting Space with Breathtaking Views
For business travelers or special events, the hotel offers rooftop meeting rooms with panoramic views of the Tower of London and the river Thames. It's an ideal setting for productive meetings or memorable gatherings.

Experience luxury, convenience, and breathtaking views at citizenM Tower of London. Book now for an unforgettable stay!

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The cloudM rooftop bar open daily from 3.00 PM to 11.00 PM (last orders 10.30 PM) self service and app ordering.


When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 11415 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
C
Camilla • extended_group • dk
9
Pros:

Ligger godt og fungerer perfekt. Værelserne har hvad der er brug for og seng, dyner og puder er så fantastiske, at man ikke har lyst til at stå op ❤️

Cons:

Maden er ikke noget at skrive hjem om og vi fik ikke besked da den var klar. Der var ikke klar information om åbningstiderne på rooftop og man kan ikke gå ind og sidde når baren er lukket. Det er ellers en af de ting, der fungerer godt på Citizen M hotellerne - at opholdsrum er tilgængelige hele tiden.

2026-05-23 • via Nuitee
B
Bakhramov • solo_traveller • uz
10
2026-05-23 • via Nuitee
K
Koufogiannis • solo_traveller • gr
10
Pros:

Προσωπικό τοποθεσία πρωινό εξυπηρέτηση όλα τέλεια

Cons:

Είχε λίγο κρύο στο δωμάτιο και η θερμοκρασία του a/c ενώ το είχα στο φουλ δεν ανέβαινε όλα τα αλλα ηταν τελεια

2026-05-23 • via Nuitee
M
michela • couple • it
10
2026-05-23 • via Nuitee
S
Suleiman • couple • be
1
Cons:

The temperature of the room was hot , even if they changed my room

2026-05-23 • via Nuitee
S
Soundousse • couple • fr
8
2026-05-23 • via Nuitee
C
Christos • solo_traveller • gr
10
Pros:

The location is outstanding!!! Next door to underground and great neighborhood. Sightseeing starts as soon as you exit the hotel.
Very clean hotel, great amenities, amazing rooftop.

Cons:

Price could be a bit lower.

2026-05-22 • via Nuitee
P
Peter • couple • ch
9
Einfach gelungen.
Pros:

Das Hotel ist direkt bei der U-Bahnstation Tower Hill. Von dort kommt man überall hin in kürzester Zeit.
Die Zimmer haben einen tollen Ausblick und sind gut ausgestattet.
Die allgemeinen Räume sind super.

Cons:

Im Doppelbett muss 1 Person beim Aufstehen über die andere Person steigen.
Sonst ist alles tip top. Die Steuerung der Technik im Zimmer erfolgt über ein Tablet, was für ältere Personen allenfalls störend sein könnte.

2026-05-22 • via Nuitee
A
AYSHE • couple • tr
10
2026-05-22 • via Nuitee
A
Amelie • family_with_children • fr
9
2026-05-21 • via Nuitee
A
An • extended_group • be
9
2026-05-21 • via Nuitee
G
Gerda • solo_traveller • it
10
2026-05-21 • via Nuitee
L
Lisa • couple • gb
10
2026-05-21 • via Nuitee
D
David • couple • us
9
One of London's best value stays with a killer location
Pros:

The breakfast is excellent and a good value. We really liked the top-notch barista coffee experience (included w/breakfast). The lobby is comfortable and lively. The staff are all pleasant, helpful, and yet unobtrusive.

Cons:

No fitness center at this location. I knew that when I booked. Just seems out of alignment with a modern-style property such as CitizenM.

2026-05-21 • via Nuitee
F
Franziska • couple • de
8
2026-05-21 • via Nuitee
G
Giacomo • couple • it
8
Pros:

Posizione centralissima e comodissima ai mezzi

Cons:

Camere molto piccole con tende non funzionanti

2026-05-20 • via Nuitee
R
Rita • solo_traveller • in
1
Marriott would have been cheaper and better.
Pros:

the room was too small and congested , no wardrobes glasses and water bottles , breakfast menu remained the same daily , no variety , it was not worth the amount I paid.

Cons:

the room was too small and congested , no wardrobes glasses and water bottles , breakfast menu remained the same daily , no variety , it was not worth the amount I paid.

2026-05-20 • via Nuitee
J
Jean Pierre • couple • ca
8
Satisfais.
Pros:

Le service du personnelle avec le sourire !!!
Best regards to all of you.

Mr & Ms J P Blais.

Cons:

Pas de tea dans la chambre ( ).

2026-05-20 • via Nuitee
B
Bettina • solo_traveller • de
8
Pros:

Die Lage ist top & das Frühstück lecker.

Cons:

Für ein kleines, innenliegendes Zimmer war der Preis zu teuer.

2026-05-20 • via Nuitee
E
Erika • couple • it
10
Super consigliato!
Pros:

Metro praticamente sotto l’hotel. Check in h24. Deposito bagagli gratuito. A due passi da Tower Bridge. Stanza piccola ma confortevole. Non ci è mancato niente!

2026-05-20 • via Nuitee