citizenM Tower of London

Hotels
8.8 (11929 reviews)
40 trinity square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Modern amenities
Cons:
Check-in issues
Noise disturbances

Categories

Cleanliness
8.05
Complaints about the noise from the fire alarms and general maintenance issues.
Service
9.55
While there were issues during check-in, staff assistance was eventually provided.
Location
9.55
Great location directly by the U-Bahn station.
Room Quality
8.55
The room was compact and well-equipped but had some noise issues.
Amenities
9.05
Modern tech features but lack of breakfast included at the price.
Value for Money
8.55
Felt overpriced for the overall experience and issues encountered.
Food and Beverage
8.05
Breakfast options were limited due to system issues.
Overall Experience
9.05
Mixed feelings due to noise and service issues but with some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:05

Property Description

Luxury Rooms with High-Tech Features
citizenM Tower of London offers 370 luxury fitted rooms with innovative technology. Guests can control room settings and entertainment through an iPad or the citizenM app, making their stay convenient and personalized. Some rooms even boast stunning views of iconic London landmarks.

Convenient Amenities and Services
From free super-fast WiFi to a power rain shower, citizenM ensures guests have everything they need for a comfortable stay. The hotel also provides a breakfast buffet each morning, perfect for starting the day off right.

Rooftop Meeting Space with Breathtaking Views
For business travelers or special events, the hotel offers rooftop meeting rooms with panoramic views of the Tower of London and the river Thames. It's an ideal setting for productive meetings or memorable gatherings.

Experience luxury, convenience, and breathtaking views at citizenM Tower of London. Book now for an unforgettable stay!

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The cloudM rooftop bar open daily from 3.00 PM to 11.00 PM (last orders 10.30 PM) self service and app ordering.


When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8.8
Based on 11929 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
D
Diane solo_traveller de
9
Perfect hotel
Pros:

The hotel was very well situated, close to the sights and the tube. The decor was inspiring and the staff were extremely friendly.

Cons:

The attitude of one manager who said they would not have accommodated a group of university students had they known.

2026-08-08 via Nuitee
R
Robert couple us
10
Perfect stay at Perfect location
Pros:

I have stayed at citizenM before at Victoria station. This was my first time at the Tower of London location. I found this to be much nicer and I loved the view from our bedroom overlooking the tower of London. The location was just wonderful for getting around and for having many restaurants close by. The lobby was so inviting and comfortable with all the sofas and chairs. My bed was very comfortable as well. I just love citizenM. I also must mention the Mozzo coffee staff was so friendly. I especially loved Lou. She always had a smile on her face and we went for coffee every morning. I also want to mention Neda at your rooftop bar. She was so accommodating and helpful and friendly. My husband and I love speaking with her. We loved the entire experience and I was very sad to leave. I will be back.

2026-08-08 via Nuitee
D
Doymaz solo_traveller tr
8
Pros:

Merkezdeydi. Çalışanlar kibardı. Tesis içinde bar kısmı güzeldi.

Cons:

Oda biraz küçüktü ve klima kapatılmıyordu.

2026-08-08 via Nuitee
M
Marchetti solo_traveller it
9
2026-08-08 via Nuitee
E
Elena couple it
10
Wow!!
Pros:

Tutto posizione vista dalla camera colazione e ottimo rapporto qualità prezzo

2026-08-08 via Nuitee
R
Ruud solo_traveller nl
8
2026-08-08 via Nuitee
J
Joana couple br
9
Great location and bad
Pros:

Location and employees

Cons:

Bathroom let all wet because water wasn’t drained at the show

2026-08-08 via Nuitee
S
Susana solo_traveller cl
10
Pros:

Great hotel, staff was friendly and very helpful. It has working ACs across all rooms and common areas, which is really important in the summer as London can get really hot. The room was big and spacious and really comfortable. It has direct access to the subway station (Tower Hill). The view from my room was impeccable, and even standing from the entrance of the hotel the view to Tower of London was just breathtaking. Location is great, it’s near supermarkets, restaurants and pharmacies.

2026-08-07 via Nuitee
M
Markus couple de
9
2026-08-07 via Nuitee
S
Sarah couple at
9
2026-08-07 via Nuitee
C
Chelsea couple gb
8
Pros:

The location was great
The staff were very helpful
The room was perfect for what we needed

Cons:

The room could have been a bit cleaner, the bedding didn't smell fresh but was ok and there was quite a bit of dust.

Nothing was too off putting here though

2026-08-07 via Nuitee
B
Brough solo_traveller gb
8
Pros:

I loved how friendly the staff were and how easy it was to check in and out its was beautifully clean and comfy also

Cons:

I didnt like that there was no tea making facilities in the room I need my brew in a morning

2026-08-07 via Nuitee
N
Ninette solo_traveller gb
10
2026-08-07 via Nuitee
L
Louise couple gb
9
Brilliant location and great funky hotel
Pros:

Amazing location! Lovely rooftop bar. Easy checking in and out processes

Cons:

The bed touching the walls!

2026-08-07 via Nuitee
S
Shivan solo_traveller dk
7
Pros:

Excellent location, and well priced for the location

Cons:

Lifts took a long time to arrive

2026-08-07 via Nuitee
D
Daniel solo_traveller gb
10
2026-08-07 via Nuitee
L
Lisa couple gb
4
It was ok but not really worth the money we paid for it
Pros:

When you first walk in it's lovely. Staff are friendly. The choices at breakfast were good. On arrival
It has a good feel to it.

Cons:

The room was too small.
The sink being on the outside of the bathroom wasn't great and the lighting in the bathroom was a
Lilac UV light which wasn't great.

2026-08-06 via Nuitee
L
Lycelle solo_traveller fr
10
Séjour incroyable
Pros:

L'emplacement est incroyable, a 2m de la station tower hill. L'hôtel est accueillant, bien agencé et les chambres assez grandes. Grands lits très confortables et en bonus une vue incroyable.
Je reviendrai, c'est sûr !

Cons:

2 points de details perfectibles : la douche qui ferme par rideau plutôt qu'une porte.

2026-08-06 via Nuitee
J
JONATHAN couple gb
8
2026-08-06 via Nuitee
R
Richard couple gb
8
2026-08-06 via Nuitee