Hotel RIU Garoé

Hotels
9.2 (995 reviews)
Calle Doctor Celestino Gonzàlez Padrón 3 , Puerto de la Cruz , es
+34 922 38 29 88

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent food quality
Very friendly and attentive staff
Cons:
Challenging walk to city center
Outdated gym facilities

Categories

Cleanliness
9.08
Cleanliness was satisfactory, as the hotel is well maintained.
Service
9.99
Guests consistently praised the staff for being very friendly and attentive.
Location
8.59
While the location is good, the walk to the center can be challenging due to steep inclines.
Room Quality
8.54
Rooms are generally good, but there were issues with amenities such as coffee facilities.
Amenities
8.57
The hotel features nice amenities, although some guests noted that the gym equipment was outdated.
Value for Money
9.53
Overall, the value for what is offered seems strong, considering the high-quality food and service.
Food and Beverage
9.58
Food received high praise for quality, though some improvements could be made to variety.
Overall Experience
9.75
Overall, the stay was exceptional with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:41

Property Description

Luxurious Amenities: Hotel RIU Garoé offers a variety of amenities including an outdoor swimming pool, fitness centre, and evening entertainment, ensuring a relaxing and enjoyable stay for all guests.

Culinary Delights: Indulge in a culinary journey at the hotel's restaurant, serving exquisite Italian, Spanish, and local cuisine. Guests can also enjoy a selection of dietary options including vegetarian, dairy-free, and vegan meals.

Entertainment and Recreation: With activities like table tennis, darts, and squash available, as well as a children's playground, there's no shortage of entertainment options at this 4-star hotel.

Experience comfort, luxury, and exceptional service at Hotel RIU Garoé - book your stay now for an unforgettable getaway.

Important information:

"Mandatory gentleman's outfit with ankle-length pants for dinner.".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TFS

Location

Guest Reviews

9.2
Based on 995 reviews
Cleanliness: 9.08
Service: 9.99
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.53
Food and Beverage: 9.58
Overall Experience: 9.75
Y
Yamil • couple • us
10
A truly special and unforgettable experience with outstanding hospitality.
Pros:

Our stay at this hotel felt intimate, special, and truly unique. We highly recommend it to anyone looking for a place where guests are treated with genuine care and respect. Every member of the staff was incredibly attentive, welcoming, and kind. The pool, facilities, and overall atmosphere were excellent. We have no complaints whatsoever. This was undoubtedly one of the best hotel experiences we have had while traveling throughout Europe, if not the very best.

Cons:

There was nothing we disliked about the property. Everything exceeded our expectations.

2026-08-29 • via Nuitee
M
Marta • solo_traveller • es
10
2026-08-28 • via Nuitee
M
Maricarmen • family_with_children • es
8
Buena experiencia vacacional, en un hotel bien dimensionado, tranquilo y con una excelente atención.
Pros:

Me gustó la sensación de tranquilidad, la organización del hotel y amabilidad del personal.

Cons:

Secador de pelo un poco mejor que el ofrecido en la habitación, sobre todo para las mujeres que tenemos el pelo largo.

2026-08-28 • via Nuitee
R
Ramon Israel • extended_group • es
10
2026-08-28 • via Nuitee
T
Tania • family_with_children • es
9
Pros:

Comida, personal, limpieza de las instalaciones inmejorable

2026-08-27 • via Nuitee
C
Claudia Catalina • extended_group • es
8
2026-08-27 • via Nuitee
D
Daniel • family_with_children • es
9
2026-08-27 • via Nuitee
M
María Del Carmen • solo_traveller • es
10
Pros:

El trato del personal y la tranquilidad

Cons:

No tengo nada que indicar. Todo me pareció estupendo

2026-08-26 • via Nuitee
C
Coral • couple • es
10
Pros:

El buffet excelente, la habitación con terraza, la piscina, las instalaciones…

Cons:

Nada, todo bien

2026-08-26 • via Nuitee
G
Gábor • couple • hu
9
2026-08-25 • via Nuitee
J
Jenny Carolina • family_with_children • es
10
Estancia en familia genial
Pros:

Todo está en buen estado y limpio, cómodo tranquilo, las habitaciones grandes el baño muy bien

Cons:

Nada

2026-08-25 • via Nuitee
N
Noémi • solo_traveller • hu
10
2026-08-24 • via Nuitee
D
Danijel • family_with_children • hr
10
2026-08-24 • via Nuitee
O
Osa • extended_group • gb
8
2026-08-23 • via Nuitee
G
Gheorghita • couple • es
10
Una estancia impecable,profesionalidad con mucha faena detras
Pros:

Todo impecable

Cons:

Nada

2026-08-23 • via Nuitee
S
Sarah • family_with_children • es
10
Comodidad y desconexión
Pros:

Las camas cómodas y todo limpio
La comida muy buena mucha variedad y no se notaba de baja calidad
El personal de la sala de comedor súper atentos

Cons:

Mucho calor en la sala de lecturas
Falta una pantalla en música en el gym tal vez

2026-08-23 • via Nuitee
M
Merche • family_with_children • es
9
Genial
Pros:

El buffet excelente, las instalaciones, el servicio y la atención del personal 10

Cons:

La cama no era todo lo cómoda que nos esperábamos para un hotel de 4 estrellas de tal calidad. Podría haber algo de animación para niños.

2026-08-23 • via Nuitee
M
María Luz • solo_traveller • es
8
2026-08-23 • via Nuitee
J
Jenny • solo_traveller • de
10
2026-08-22 • via Nuitee
A
Ana Isabel • family_with_children • es
10
Excelente
Pros:

Todo!! Fue una estancia maravillosa, el personal, la comida, la ubicación!

2026-08-22 • via Nuitee